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client satisfaction

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Published By: Adobe     Published Date: Oct 24, 2018
The report combines data from a February 2018 executive survey of 401 email marketers and documented ESP demos related to three key themes. We also utilized vendor questionnaires and our near two-decades of knowledge of the providers in this sector. One-on-one phone interviews with several of the marketers who use these tools and our executive survey clients provided satisfaction data. The methodology details our entire recipe, but readers can feel confident in knowing that our vendor evaluation process is objective and does not stem from one analyst’s singular point of view. This guide also includes our analysis and perspective on vendors that did not for a variety of reasons participate in this research.
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Adobe
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Il est plus difficile que jamais d’offrir une expérience parfaite. Pour véritablement capter l’intérêt et fidéliser vos clients, vous devez les combler en leur proposant des applications et services fiables et capables d’évoluer pour répondre à l’évolution de leurs besoins. Pour ce faire, vous devez pouvoir mesurer des métriques pertinentes, à savoir l’engagement, la fidélité et la satisfaction de vos clients. Il est également impératif que vous associiez agilité et qualité, pour faire des performances de vos applications l’objectif prioritaire pour toutes les parties prenantes au sein de votre entreprise, des équipes métier au marketing en passant par l’IT. Enfin, vous devez préparer votre activité pour l’avenir, en adoptant rapidement les technologies et innovations les plus récentes qui permettront de répondre aux attentes de vos clients, voire de les dépasser.
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CA Technologies EMEA
Published By: Citrix Systems     Published Date: Sep 17, 2015
Embracing mobile devices, thin clients, new app delivery systems, and BYOD all represent a huge challenge to IT. The incredible amount of flexibility, productivity, and employee satisfaction that can be gleaned from the support of such initiatives is massive. However, this shift comes at a high price in terms of increased infrastructure cost and the increased complexity of managing it all.
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mobile, thin clients, app delivery, byod, employee productivity
    
Citrix Systems
Published By: DocuSign     Published Date: Mar 23, 2016
According to Forrester Research, the new age of the customer has arrived. Driven by cloud technology and advances in mobility, the power of business has shifted to consumers. This white paper demonstrates how you can enhance the signing experience for new hires and employees alike in recruiting and in HR.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, human resources
    
DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
Every day, all over the world, businesses and individuals are forgoing paper and signing important business and personal documents online. From signing a vendor contract, to signing a home mortgage, and everything in between. This white paper gives an overview on how you can use electronic signatures to sign and send documents digitally to keep life and business moving forward.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
This Guide is a foundation for sales transformation based on twenty years of benchmarking best-in-class firms along with concrete examples. Staffing, management, and technology approaches are explored; giving actionable steps to vastly improve your sales organizatio's performance.
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docusign, client satisfaction, technology, sales, digital transaction management, staffing
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Brian Frank, the Head of Global Operations at LinkedIn, discusses the benefits of the speed and visibility of DocuSign for their sales representatives. Frank says, “If we took it away, they would scream."
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docusign, client satisfaction, technology, sales, digital transaction management
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Running fully digital processes is an imperative. Deals need to be closed anytime, anywhere and they need to be closed NOW. Learn how your organization can use DocuSign and Salesforce with mobile to accelerate transactions, reduce costs, and increase security and compliance – all while providing an enhanced customer experience.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, mobile
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
See how HotelTonight, a growing, international small business, turned to DocuSign for Salesforce to sign on more hotel partners, faster.
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docusign, client satisfaction, technology, sales, digital transaction management, salesforce
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper highlights how the eSignature is leading the way for organizations to transform into a modern workplace.
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docusign, client satisfaction, office 365, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper shows how digital transaction management is emerging as a key solution.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper displays how Forrester examines the range of solutions available to digitize operational processes.
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docusign, techradar, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper is a guide to using eSignature on Office 365.
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docusign, client satisfaction, office 365, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 16, 2016
See how internal legal teams like yours are enjoying an average 70% more efficient execution of everything from NDAs to complex contracts – some from months to just hours, while also better serving their constituents inside and outside the business.
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docusign, client satisfaction, technology, customer acquisition, retention
    
DocuSign
Published By: DocuSign     Published Date: Aug 16, 2016
Introduction Electronic signatures have become common practice in the United States, but confusion still persists regarding the law at a state and federal level. This document provides an overview covering: 1) the legislation enabling electronic signature usage, and 2) the key legal factors arising in electronic transactions.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 17, 2016
With DocuSign there is no more mailing or overnighting application packages. Instead, applicants receive an email with a link to a secure DocuSign site where they can read, review, and sign application documents and agreements online –or from their mobile device.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, human resources
    
DocuSign
Published By: DocuSign     Published Date: Aug 17, 2016
Procurement teams are moving away from traditional paper-based processes and adopting new technologies to save time, resources and money. Download this complimentary whitepaper to learn how DocuSign is making it easier for Procurement teams to go mobile, manage business relationships, and execute approval cycles faster.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 17, 2016
Hundreds of sales organizations are already actively using DocuSign to streamline their operations and accelerate deal processing and closing. And for good reason: 56% for your customers expect digital transactions. DTM is the only way to deliver it.
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docusign, client satisfaction, technology, sales, digital transaction management
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
See how internal legal teams like yours are enjoying an average 70% more efficient execution of everything from NDAs to complex contracts – some from months to just hours, while also better serving their constituents inside and outside the business.
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DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
[Webinar Summary] See how internal legal teams like yours are enjoying an average 70% more efficient execution of everything from NDAs to complex contracts – some from months to just hours, while also better serving their constituents inside and outside the business.
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DocuSign
Published By: Epsilon     Published Date: Aug 23, 2012
Onboarding is a critical marketing process that helps dial in new and existing customers to your organization, introduces products to meet specific needs, and ends with high-touch service that engages consumers.for the long term.
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onboarding, account retention, crm, customer relationship marekting, customer retention strategies
    
Epsilon
Published By: IBM     Published Date: Aug 06, 2014
To succeed in the new economic environment, banks in both emerging and mature markets must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction.
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ibm, banking, client, client centric, insights, risk management
    
IBM
Published By: IBM     Published Date: Feb 02, 2016
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
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ibm, energy, analytics, utility, customer experience, data, customer satisfaction
    
IBM
Published By: IBM     Published Date: Apr 20, 2016
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
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ibm, customer experience management, cem, energy, utilities, energy sector, aberdeen group
    
IBM
Published By: IBM     Published Date: Jul 29, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
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ibm, commerce, b2b, enterprise sales model, b2b sales, sales process, b2b organizations
    
IBM
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