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Published By: BMC Software     Published Date: Aug 18, 2014
"ďExploring Business and IT Friction: Myths and Realities,Ē outlines key issues that cause friction between business users and IT, such as: ē Gaps in customer satisfaction and the perceived value of services ē Inadequate IT support, which decreases productivity and revenue ē Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change. strategy."
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customer satisfaction, it support, communication, business users
    
BMC Software
Published By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
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service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil, bomgar
    
Bomgar
Published By: BrickWork Software     Published Date: Oct 24, 2017
Why retailers need to leverage digital to drive more than just online sales. Itís no secret that e-commerce has upended the retail industry. With the success of Amazon, the popularity of shopping online, and the incredible reach retailers now have thanks to digital marketing, many observers and analysts have predicted the death of brick and mortar. However, the fact that 87% of major retail purchases are still made in-store means that todayís retailers cannot rely on e-commerce alone. In this white paper, we explore: The implications of the shift to online retail Why e-commerce isnít enough What customers really want The value of brick and mortar How to leverage digital to drive sales
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BrickWork Software
Published By: CA Technologies     Published Date: Aug 19, 2014
This paper offers a practical look at capacity management, outlining the six key steps IT organizations can take to realize capacity management that delivers maximum value.
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ca technologies, application perfermance management, business integration, business applications
    
CA Technologies
Published By: CA Technologies     Published Date: Aug 22, 2017
CA Dynamic Capacity Intelligence from CA Technologies is an easy-to-use, fully automated and intelligent capacity management and realtime dynamic capping solution. The solution is designed to streamline your ability to monitor and effectively manage SLAs and improve operational efficiency. It helps IT to achieve rapid value by enabling priority mainframe workloads to the required capacity to meet SLAs while at the same time helps remove the guesswork for MLC pricing.
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management, sla, application delivery, workload, mainframe, lpar boundaries, ca technologies
    
CA Technologies
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
SDx Central host a webcast to look at troubleshooting top-down application performance in Cisco SDWAN networks as well as assessing impact to application bottoms- up in a Cisco ACI data Center. Featuring: Jeremy Rossbach, Sr. Product Marketing Manager, CA Technologies Jason Normandin, Sr Principal Manager, CA Technologies Jessica Lyons Hardcastle, Senior Editor, SDx Central
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 14, 2018
SDx Central host a webcast to look at troubleshooting top-down application performance in Cisco SDWAN networks as well as assessing impact to application bottoms-up in a Cisco ACI data Center. Featuring: Jeremy Rossbach, Sr. Product Marketing Manager, CA Technologies Jason Normandin, Sr Principal Manager, CA Technologies Jessica Lyons Hardcastle, Senior Editor, SDx Central
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CA Technologies EMEA
Published By: CA WA     Published Date: May 12, 2008
CA services can help you realize the value of your CA Workload Automation solution more quickly while reducing the overall costs of ownership. We can help you architect, deploy and establish a CA Workload Automation solution that meets your automation needs and business objectives. CA also provides training to improve the productivity of your staff and ongoing support to maximize the value of your software product investment.
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web services, soa, service oriented, ca wa, workload automation, ca services
    
CA WA
Published By: CDW     Published Date: Aug 28, 2015
Your data center is the center of everything, and itís the key to unlocking value across your entire organization. Start today.
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storage, servers, cloud computing, architecture, convergence, infrastructure
    
CDW
Published By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals, rapidly growing bandwidth, real-time telesurgery video and data, remote imaging and diagnosis, simplify healthcare network operations, telehealth and telemedicine, telesurgery and video diagnosis, transfer massive imaging files, transmitting full-body mri images, transmitting genome data, transport network equipment, value-based care models, wan and lan convergence reduces
    
Ciena
    
Ciena
    
Ciena
    
Ciena
Published By: Cisco     Published Date: Aug 18, 2014
Are you thinking of implementing collaboration features? 80% of businesses have deployed unified communications and collaboration from VoIP to collaboration platforms and even WebRTC clients. Download this commissioned study conducted by Forrester Consulting on behalf of Cisco. Discover how UC and Collaboration technologies have delivered real business benefits today.
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research, collaboration, new world, work, cloud, platform, ownership, cost, productivity, maximize, robust, business value, communications, technologies
    
Cisco
Published By: Cisco     Published Date: Sep 16, 2015
Big data presents tremendous opportunities for every company in every industry. Itís purely a matter of finding the right use cases, the right strategies, and the right partners that can turn those opportunities into real business value. This edition of Unleashing IT highlights the strategies, solutions, and providers that can help you unlock your competitive edge.
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unified computing system, virtualization, networking, storage
    
Cisco
Published By: Cisco     Published Date: Nov 18, 2015
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources. The following questions were posed by Cisco to Nolan Greene, research analyst with IDC's Network Infrastructure group, on behalf of Cisco's SMB customers.
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cisco, idc, mobility, network, smbs
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources.
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wireless management, wireless, communications, business practices
    
Cisco
Published By: Cisco     Published Date: Apr 04, 2016
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources.
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cisco systems, mobility, going digital, midsize businesses, smb, mobility infrastructure
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources.
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Cisco
Published By: Cisco     Published Date: Jul 11, 2016
Big data presents tremendous opportunities for every company in every industry. Itís purely a matter of finding the right use cases, the right strategies, and the right partners that can turn those opportunities into real business value. This edition of Unleashing IT highlights the strategies, solutions, and providers that can help you unlock your competitive edge.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources.
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Cisco
Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers
    
Cisco
Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, cisco
    
Cisco
Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, cisco
    
Cisco
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