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Published By: Darktrace     Published Date: Jun 21, 2019
Cyber-attacks targeting technology and telecommunications firms represent the most significant threat to their sensitive customer data and invaluable intellectual property. When successful, such attacks cost these firms dearly, not only in terms of immediate loss of revenue but also in the form of subsequent reputational damage. Technology firms that provide digital services or house vast quantities of user information are particularly at risk, as demonstrated in the Uber breach that exposed the personal information of more than 25 million users. Regulations around personal data, such as GDPR, increasingly require technology firms to adopt a robust cyber defense strategy that can detect cyber-threats at an early stage. Cyber-attacks aimed at technology firms with lucrative IP have also become a fact of life in the Information Age. Often perpetrated by nation-state actors with advanced capabilities, these attacks are now remarkably subtle and stealthy, with some of the latest examples b
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Darktrace
Published By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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U.S. Cellular
Published By: HP Inc.     Published Date: Jun 20, 2019
Today’s IT departments face a unique set of challenges. On one hand, they have evolved from helpdesk support teams to key business enablers and must maintain increasingly complex IT landscapes while combatting significantly larger cyber security threats. On the other hand, they have to manage constant change with fewer resources and static, or minimally-increasing, budgets. As a result, many are looking to reduce costs while increasing efficiency and productivity. Some, in fact, are looking to Device as a Service, or DaaS. If you're looking for more reasons to convince your CFOs that DaaS is a smart move, download the whitepaper to explore five big benefits of deploying a best-in-class DaaS solution.
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HP Inc.
Published By: Zscaler     Published Date: Jun 20, 2019
Les règles du jeu ont évolué : les applications migrent désormais vers le cloud, et les utilisateurs y accèdent de n’importe où, sans plus passer par le réseau de l’entreprise. Il est donc indispensable de repenser l’aspect sécurité de votre architecture. Découvrez avec ce livre blanc comment protéger vos actifs stratégiques avec les fonctionnalités Zscaler Data Protection et Cloud DLP.
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Zscaler
Published By: Zscaler     Published Date: Jun 20, 2019
Le concept de backhauling vers un data center centralisé semble judicieux lorsque les applications et les utilisateurs y résident. Mais avec des collaborateurs dans vos différents bureaux et des applications qui migrent vers le cloud, rediriger le trafic sur un réseau en étoile offre une expérience utilisateur médiocre, qui plus est onéreuse et vecteur de davantage de risques. Le réseau SD-WAN est une réponse à ce défi. Il facilite la mise en place de points d’accès locaux à Internet. Zscaler les sécurisent. Découvrez comment grâce à ce livre blanc.
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Zscaler
Published By: Zscaler     Published Date: Jun 20, 2019
Descubren nuestro informe semestral Cloud Security Insights Threat Report 2019 – un estudio de las amenazas basadas sobre los protocolos SSL/TLS, que analiza el trafico encriptado sobre el cloud Zscaler™ entre julio y diciembre de 2018. El informe, recopilado por nuestro equipo de desarrollo del ThreatLabZ, se interesa a la variedad de ataques ejecutados vía SSL y bloqueados por Zscaler, entre las cuales los ataques de phishing, los botnets, la explotación del navegador y el contenido malicioso.
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Zscaler
Published By: Workplace by Facebook     Published Date: Jun 20, 2019
Valet Living is an amenity services company that supports the multifamily housing industry in over 40 states across the US. From in-home services such as cleaning, package delivery, laundry and pet care, to maintenance and grounds keeping work around apartment communities. Valet Living wanted to address the difficulties that arise when working with a dispersed and unconnected workforce. Since the implementation of Workplace by Facebook, Valet Living have seen great internal results such as: • 20% increase in employee retention • 50% increase in filling vacancies with internal candidates • Thousands of dispersed workers connecting by sharing tips, goals and inspirations via team groups Download this case study to find out more about the amazing results.
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Workplace by Facebook
Published By: HERE Technologies     Published Date: Jun 20, 2019
Driver recruitment and retention are proving to be major problems for the trucking industry. The truck driver shortage is worse than ever. While there isn’t a single root cause, a combination of factors is causing truck drivers and fleet owners alike, to look within the industry to make a change. Truck driver turnover is at an all-time high. At the end of 2018, turnover rates for large truckload carriers was a staggering 87% and for smaller carriers it was 72%. This leaves fleet owners and trucking companies trapped in constant recruitment mode. This eBook empowers fleet owners with effective strategies to improve recruitment and retention within their fleets. Download your free eBook to discover Effective ways to offer benefits, incentives and competitive pay Strategies to increase truck driver safety with technology How to capture two hidden talent pools
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location data, transport & logistics, location services
    
HERE Technologies
Published By: Samsung     Published Date: Jun 20, 2019
We are witnessing the digitisation of the entire retail ecosystem. While many have long debated whether online or offline will ‘win’ the retail battle, it is becoming clear that the future face of retail is a seamless merger of the two. Converge with data and logistics and you have a single, integrated overview that forms the blueprint for the next wave of disruption in retail. Samsung Display Solutions provide a digital canvas for retailers to create their own immersive experiences. To find out how download this whitepaper today!
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samsung, display solutions, retail ecosystem
    
Samsung
Published By: Google - SAP     Published Date: Jun 20, 2019
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey. In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud: ? 363% ROI ? Increased service and field representative efficiency by 40% ? Raised income from upsell by 19% ? Reduced call center operational costs by 42% Want more details? Download the Forrester study commissioned by SAP. The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
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Google - SAP
Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been recognized as a leader in The Forrester Wave: B2B Commerce Suites, Q3 2018 report. Forrester evaluated the 12 most significant B2B commerce suite providers. According to the report, “SAP Commerce Cloud delivers a full featured suite that leverages the strengths of the SAP ecosystem and integration with the SAP S/4HANA and [SAP] C/4HANA applications.” The report also notes that “SAP Commerce Cloud is a best fit for companies looking for an industrial-strength, fully functional commerce platform.” Deliver personalized digital commerce experiences with SAP Customer Experience. For more details on the Wave evaluation, please download the complimentary copy of the report.
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Google - SAP
Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been recognized as a leader in The Forrester Wave: B2C Commerce Suites, Q3 2018 report. Forrester evaluated the 11 most significant B2C commerce suite providers. According to the report, “SAP Commerce Cloud delivers a full featured suite that leverages the strengths of the SAP ecosystem and integration with the SAP S/4HANA and SAP C/4HANA applications.” The report also notes that “SAP Commerce Cloud is a best fit for companies looking for an industrial-strength full function commerce platform that is in wide use across several industry verticals.” Deliver personalized digital commerce experiences with SAP Customer Experience. For more details on the Wave evaluation, please download the complimentary copy of the report.
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Google - SAP
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Today’s customers want fast, hassle-free, personalized interactions across channels. Global brands like PayPal, Heineken and Vodafone have embraced technology to deliver truly connected, omnichannel customer experiences. By migrating to a best-in-class customer experience platform, they’ve been able to: Meet critical business timelines with a cloud-based transition Address industry-specific regulatory requirements Reduce maintenance and operational costs Optimize employees Accelerate time-to-value and ROI Improve Net Promoter Score, customer satisfaction, call resolution Learn the four steps to plan and execute a successful, seamless migration and customer experience transformation.
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Genesys
Published By: Red Hat     Published Date: Jun 19, 2019
This assessment shows that enterprises adopt Red Hat Fuse because they believe in a community-based open source approach to integration for modernizing their integration infrastructure that delivers strong ROI. For these organizations, Fuse was part of a larger digital transformation initiative and was also used to modernize integration. IDC interviewed organizations using Fuse to integrate important business applications across their heterogeneous IT environments. These Red Hat customers reported that Fuse has enabled them to complete substantially more integrations at a higher quality level, thereby supporting their efforts to deliver timely and functional applications and digital services. Efficiencies in application integration with Fuse have generated significant value for study participants, which IDC quantifies at an average value of $75,453 per application integrated per year ($985,600 per organization). They have attained this value by:
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Red Hat
Published By: Red Hat     Published Date: Jun 19, 2019
Agile integration — combining integration technologies, Agile delivery techniques, and cloud-native platforms to improve speed and security of software delivery — is a critical foundation for successful digital transformation. The pace of digital innovation and disruption continues to accelerate, driving the need for faster change to business models, processes, and applications. Firms that can quickly reconfigure and reconnect old and new applications have the advantage, and those with slow integration processes are at serious risk of losing customers. An Agile combination of integration and custom development is needed to meet the customer’s expectations and avoid losing market share to competitors that do put the customer first.1 For this study, we assessed the differences between successful and less successful Agile integration and app delivery strategies, why some firms can change their business faster, and what makes one integration strategy better than another. In March 2018, Re
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Red Hat
Published By: Red Hat     Published Date: Jun 19, 2019
Business success is increasingly based on your ability to react to change. As new disruptive players enter markets and technology upends what consumers expect, organizations increasingly need to change plans in much shorter cycles than ever before. Modern software architectures and processes can make organizations more effective at dealing with this change and emerging as winners in their markets. A new architectural framework called agile integration brings together three important architectural capabilities: containers, distributed integration, and application programming interfaces (APIs). This framework addresses how these key capabilities promote agility and power new processes within your organization to create competitive advantage. Industries like travel and hospitality have been transformed by new ways of doing business—new services are now offered, and consumers interact with services differently. This trend of disruptive change is extending across other major industries—from
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Red Hat
Published By: Cisco EMEA     Published Date: Jun 19, 2019
Imagine if you could see deep into the future. And way back into the past, both at the same time. Imagine having visibility of everything that had ever happened and everything that was ever going to happen, everywhere, all at once. And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. To find out more download this whitepaper today.
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Jun 19, 2019
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand. Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally.
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Jun 19, 2019
The workplace has changed and today the most agile workforces outperform traditional set ups. But the reality of modern business life is, if you want a culture of innovation, you have to make it yourself. Teams need a workplace that’s focussed on innovation and speed. Introducing Cisco Webex Teams, a platform that helps teams to do it all. Essential kit for forward-thinking small businesses.
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Cisco EMEA
Published By: Zscaler     Published Date: Jun 19, 2019
The purpose of this document is to provide security guidance for routing traffic locally from your branch office locations to enable direct access to the internet and cloud applications. We will outline the five requirements for architecting the ideal solution. But first, let’s discuss why secure local internet breakouts have become necessary.
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Zscaler
Published By: Zscaler     Published Date: Jun 19, 2019
Le regole del gioco sono cambiate: le applicazioni stanno ormai migrando verso il cloud e gli utenti possono avere accesso da qualsiasi location senza mai il bisogno di collegarsi al corporate network. E’ quindi indispensabile ripensare l’architettura della sicurezza. Scoprite con questo documento come proteggere i vostri attivi strategici con le nostre funzionalita’ di Data Protection e Cloud DLP.
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Zscaler
Published By: Zscaler     Published Date: Jun 19, 2019
Scoprite attraverso questa guida come ridirigere in maniera ottimale il traffico delle vostre filiali, per permmettere un accesso diretto ad internet e alle vostre applicazioni nel cloud. Abbassate i vostri costi, ottenete una visibilita’ completa sul vostro traffico e migliorate l’esperienza dei vostri utenti mettendo in sicurezza le vostre filiali remote.
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Zscaler
Published By: Sierra Wireless     Published Date: Jun 19, 2019
By simplifying the ability of companies to securely extract, orchestrate and act on data from when it is generated by energy assets to when it is transmitted to the cloud, Octave simplifies the development and commercialization of Energy IoT applications. With Octave, energy companies are empowered to realize the Energy IoT’s tremendous potential, with new demand response, energy efficiency optimization, predictive maintenance and other applications that maximize the value created by energy assets and minimize their environmental impact. In doing so, these Energy IoT applications can reduce energy costs, improve customer engagement, lower greenhouse gas emissions and increase energy reliability. Start with Sierra to learn more about how our Octave D2C data orchestration solution can help you bring to market Energy IoT applications that reimagine the future of energy.
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Sierra Wireless
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