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Published By: Monetate     Published Date: Apr 06, 2018
Personalization for retail customers has advanced well beyond segmentation to include real one-to-one connections made in real-time. Not only are consumers expecting hyperpersonalized experiences across all touches, but companies who are able to implement them are seeing unprecedented growth and a new level of customer loyalty. This essential guide walks you through personalization from the nuts and bolts of what it can do, through 5 levels of implementation that businesses can use to benchmark their path to increased revenue. In the guide you’ll learn: • The latest advancements in personalization technology and what companies can expect to gain with implementation. • Four myths about personalization that may be holding your company back. • Tips for getting started and 5 benchmarking levels to help you create a personalization roadmap for your company. • Eight questions to ask when shopping for a personalization partner that will help you ensure you are getting the right tools and expe
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Monetate
Published By: Microsoft     Published Date: Mar 23, 2018
Die Zukunft für den Serviceaußendienst Kevin Ashton, Technologieexperte aus Großbritannien, begründete am Massachusetts Institute of Technology (MIT) das Auto-ID Lab, in dem Pionierarbeit auf dem Gebiet der RadioFrequency Identification (RFID) und anderen Sensoren geleistet wurde. Im Zuge seiner Tätigkeit prägte Ashton im Jahr 1999 erstmals den Begriff des „Internet of Things”, kurz IoT, um die Vernetzung alltäglicher Gegenstände und Geräte sowie deren Übermittlung von Daten und Informationen zu beschreiben. Kevin Ashton gilt deshalb heute als „Vater” des IoT-Konzepts. Ende des Jahres 2015 war Kevin Ashton als Referent auf einem europäischen Kongress zum Thema Kundenservice geladen. Seine These: Das Servicemanagement im Außendienst sei die erste Branche, die mit dem Internet of Things eine grundlegende Transformation durchlaufe.
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Microsoft
Published By: McAfee EMEA     Published Date: Mar 14, 2018
As every business decision-maker should now know, the E.U. General Data Protection Regulation (GDPR) enforcement date is coming. The GDPR will be enforced starting May 2018 and will apply to those collecting, storing or using the personal data of the residents of the European Union’s 28 member states. The Regulation changes requirements around protecting the personally identifiable information of over 500 million people, and occupies the minds of anyone around the world concerned with data protection. To better understand data decision-making, McAfee® commissioned Vanson Bourne to survey the views of 800 senior business professionals across eight countries around the world from a range of industry sectors.
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McAfee EMEA
Published By: Brother     Published Date: Mar 08, 2018
Documents are an integral component to the successful operation of an organization. Whether in hardcopy or digital form, they enable the communication, transaction, and recording of business-critical information. To ensure documents are used effectively, organizations are encouraged to continually evaluate and improve surrounding workflows. This may involve automating elements of document creation, securing the transfer and storage of information, and/or simplifying the retrieval of records and the data contained within. These types of enhancements can save time, money, and frustration. This white paper will discuss top trends and requirements in the optimization of document-related business processes as well as general technology infrastructures for document management. It will also address how some office technology vendors have reacted to these trends to guide their design and development of products, solutions, and services.
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documents, workflows, business process, document management
    
Brother
Published By: SAS     Published Date: Mar 06, 2018
There is a lot of excitement in the market about artificial intelligence (AI), machine learning (ML), and natural language processing (NLP). Although many of these technologies have been available for decades, new advancements in compute power along with new algorithmic developments are making these technologies more attractive to early adopter companies. These organizations are embracing advanced analytics technologies for a number of reasons including improving operational efficiencies, better understanding behaviors, and gaining competitive advantage.
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SAS
Published By: SAS     Published Date: Mar 06, 2018
The headlines and major company announcements share a common theme: Competitive disruption is reshaping business models and organizations’ very futures. Around the global automotive industry, component and original equipment manufacturers (OEMs) are taking a hard look at where their future growth will come from ? and it’s not all based on their core businesses. New technology has opened the door for new services and revenue streams.
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SAS
Published By: NetApp     Published Date: Mar 05, 2018
Download the IDC Analyst Connection report to learn how to address your challenges around: infrastructure costs, data placement, and data analytics.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Oracle     Published Date: Mar 01, 2018
Per avere successo nella realtà competitiva di oggi, le aziende devono svincolarsi dai limiti imposti dall’infrastruttura IT legacy. L’acquisto di hardware e la manutenzione di enormi data center per l’esecuzione dei sistemi informatici appartengono al passato: la gestione e la manutenzione dell’infrastruttura sono semplicemente troppo costose. Un recente sondaggio di Gartner ha rivelato che oltre l’80% dei CIO ritiene che l’Infrastructure-as-a-Service (IaaS) sia un’opzione perseguibile e il 10% degli stessi già la considera la scelta predefinita per l’infrastruttura. L’utilizzo di un’infrastruttura con un modello di servizio elastico e con pagamento in base al consumo non solo riduce i costi e le preoccupazioni, ma consente inoltre alle organizzazioni IT di dedicarsi all’innovazione per favorire la crescita aziendale.
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ampio, accesso, risorse, misurabile, pubblico, privato, ibrido
    
Oracle
Published By: Oracle     Published Date: Mar 01, 2018
La nostra indagine indica nel complesso che la storia di IaaS sta diventando interessante e ha un ruolo preciso in uno scenario IT in evoluzione. Ci sono ancora dubbi e preconcetti, che vanno tuttavia scemando con la graduale adozione da parte delle aziende e il manifestarsi dei primi vantaggi. Nel complesso, la tecnologia IaaS è molto più facile da integrare di quanto non si creda: infatti quasi due terzi (64%) degli utenti di lungo corso indica che la migrazione è stata più semplice del previsto. È facile prevedere che il quadro sarà sempre più positivo con l’aumentare delle aziende che adottano le nuove soluzioni IaaS avanzate ora disponibili sul mercato.
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iaas, imparare, service, infrastructure, oracle
    
Oracle
Published By: Oracle     Published Date: Feb 28, 2018
Per avere successo nella realtà competitiva di oggi, le aziende devono svincolarsi dai limiti imposti dall’infrastruttura IT legacy. L’acquisto di hardware e la manutenzione di enormi data center per l’esecuzione dei sistemi informatici appartengono al passato: la gestione e la manutenzione dell’infrastruttura sono semplicemente troppo costose. Un recente sondaggio di Gartner ha rivelato che oltre l’80% dei CIO ritiene che l’Infrastructure-as-a-Service (IaaS) sia un’opzione perseguibile e il 10% degli stessi già la considera la scelta predefinita per l’infrastruttura. L’utilizzo di un’infrastruttura con un modello di servizio elastico e con pagamento in base al consumo non solo riduce i costi e le preoccupazioni, ma consente inoltre alle organizzazioni IT di dedicarsi all’innovazione per favorire la crescita aziendale.
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ampio, accesso, risorse, misurabile, pubblico, privato, ibrido
    
Oracle
Published By: Fujitsu     Published Date: Feb 26, 2018
Communities rely on their local policemen and policewomen to keep them safe, protect their property and preserve the peace. But few citizens really understand the dangers that officers face every day, especially patrolling and answering calls in vehicles or on foot. While their training provides them with tactics and procedures, situations and individuals are unpredictable. From accidents to health emergencies, domestic violence to theft and assaults, police must perform in high-stress, volatile environments and make the right decisions in seconds. And in today’s digital world, everything they do may be recorded and posted online. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
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public, safety, mobile, solutions, police, fujitsu
    
Fujitsu
Published By: Genesys     Published Date: Feb 22, 2018
Get Gartner’s Complete Analysis of The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: • Compare contact center vendors and see which quadrant they are aligned to • Review the latest market outlook including on premise and cloud deployment choices • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 21, 2018
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: • Compare contact center vendors and see which quadrant they are aligned to • Review the latest market outlook including on premise and cloud deployment choices • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Oracle     Published Date: Feb 15, 2018
La nostra indagine indica nel complesso che la storia di IaaS sta diventando interessante e ha un ruolo preciso in uno scenario IT in evoluzione. Ci sono ancora dubbi e preconcetti, che vanno tuttavia scemando con la graduale adozione da parte delle aziende e il manifestarsi dei primi vantaggi. Nel complesso, la tecnologia IaaS è molto più facile da integrare di quanto non si creda: infatti quasi due terzi (64%) degli utenti di lungo corso indica che la migrazione è stata più semplice del previsto. È facile prevedere che il quadro sarà sempre più positivo con l’aumentare delle aziende che adottano le nuove soluzioni IaaS avanzate ora disponibili sul mercato.
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iaas, imparare, service, infrastructure, oracle
    
Oracle
Published By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Une enquête menée par le groupe mondial d'études sur les marchés des technologies de l'information IDC auprès de 3 500 grands noms de l'informatique à travers le monde montre l'unanimité des entreprises au sujet de PC Lifecycle as a Service qui s'avère économique, rapide et mieux adapté aux employés. Dell PC as a Service (PCaaS) intègre le matériel, les logiciels, les services pour le cycle de vie et le financement dans une solution globale qui propose un prix unique et prévisible par mois et par siège, fourni par le Service financier de Dell. En savoir plus sur les solutions Dell en collaboration avec Intel®
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revele, adoption, exponentielle, service, dell, intel
    
Dell PC Lifecycle
Published By: Mimecast     Published Date: Feb 07, 2018
Is your healthcare organization part of the 90% that conducts annual cybersecurity assessments?* Do you wonder where your IT peers are headed with their cybersecurity plans and how they prioritize their initiatives? Recent HIMSS survey results reveal these insights and more, plus the 5 steps to improve your email security’s prognosis. This E-book contains startling facts and important cybersecurity insights every healthcare IT security leader needs to know. *HIMSS Analytics survey conducted on behalf of Mimecast, December 2017
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himss, email security, email, healthcare, cybersecurity
    
Mimecast
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
À l’heure où les entreprises traditionnelles s’emploient à copier les pionniers d’Internet sur le terrain de l’agilité et de l’innovation, le développement d’applications devient de plus en plus complexe. Tout d’abord, les codes source monolithiques sur lesquels reposent traditionnellement les applications d’entreprise ralentissent le lancement de nouveaux services. Quant au cloisonnement et à la dispersion des équipes opérationnelles et de développement, ils provoquent un manque de coordination des actions de chacun en interne. Et pour couronner le tout, les utilisateurs sont plus exigeants que jamais sur les questions d’expérience et de performance. Les entreprises doivent donc assurer une scalabilité efficace et un suivi attentif de leurs environnements. Le tout, bien entendu, sur fond de disponibilité à 100 % des services.
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AstuteIT_ABM_EMEA
Published By: Fujitsu     Published Date: Feb 01, 2018
Communities rely on their local policemen and policewomen to keep them safe, protect their property and preserve the peace. But few citizens really understand the dangers that officers face every day, especially patrolling and answering calls in vehicles or on foot. While their training provides them with tactics and procedures, situations and individuals are unpredictable. Devices such as computers and tablets make these tactics possible. From accidents to health emergencies, domestic violence to theft and assaults, police must perform in high-stress, volatile environments and make the right decisions in seconds. And in today’s digital world, everything they do may be recorded and posted online. Intel inside, powerful productivity outside.
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technology, mobile, safety, security, tablet, solutions, fujitsu
    
Fujitsu
Published By: Schneider Electric     Published Date: Jan 26, 2018
The 4th and final event in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge." Customers have lots of decisions to make as they feel their way through the changing IT landscape. Which infrastructure and applications should stay on their own premises (if any) and what can they safely move to the cloud? Fill out your information and click "Register" to watch the fourth and final event in our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Should I Stay or Should I Go?” This webinar originally aired on December 7th, 2017. This final webinar in our webinar series is focused on ways partners can help customers answer the types of questions above and, in the process, become trusted advisors. We’ll go over how to use tools including the EcoStruxure IT suite to analyze customer traffic and help them decide the best home for each application, whether on-premises or in the cloud. (Hopefully we’ll figure out a way to work in the classic Clash tune as well!)
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Schneider Electric
Published By: Vonage Business     Published Date: Jan 19, 2018
Take a closer look at what this advancement means for business communications.
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business, technology, vonage, smart wan, bandwidth, network
    
Vonage Business
Published By: ePharma     Published Date: Jan 08, 2018
As new technological advancements emerge, the pharmaceutical industry must adapt to changes in the market space. What will the future of health and care look like, particularly in the United States, as it pertains to innovation, commercialism and policy?
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ePharma
Published By: OracleSMB     Published Date: Jan 04, 2018
Talent is the #1 concern of small and medium-sized business executives. In fact, it is keeping many of them up at night. These insomnia-inducing issues include: • Hiring an effective workforce • Creating competitive compensation and benefits packages • Retaining key talent • Providing opportunities for advancement The answer is to invest in the technology that allows you to invest in your employees. It can help you get talent acquisition right, design the right plans for the right people, and then measure and analyze results for continuous improvement.
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OracleSMB
Published By: Cisco     Published Date: Dec 27, 2017
Hyperconvergence has been receiving a tremendous amount of attention because it represents the next step in the evolution of IT resource delivery. This technology takes the idea of integrating compute, storage and networking that started with converged systems design and has improved on those architectures by adding deeper levels of abstraction and automation. Hyperconverged infrastructure (HCI) vendors promise simplified operation and the ability to quickly and easily expand capacity by deploying and launching additional modules; simplicity has been the key selling point for the HCI pioneers. As HCI ventures even deeper into the enterprise and cloud environments, the architectures will need to become more efficient, agile and adaptable to help IT professionals shoulder the burden of rapidly growing data sets and workloads. This report discusses the benefits of HCI and the enhancements that must be made to expand HCI deeper into the mainstream enterprise datacenter.
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Cisco
Published By: Epson     Published Date: Dec 18, 2017
When it comes to display technology today, businesses tend to invest in flat panel TVs without much thought. But visual communication is an important element essential for success. When a new product is unveiled to a room of editors, when engineers analyze a circuit board, or when a teacher attempts to bring a classroom subject to life, visuals are as powerful as the spoken word, if not more. This paper offers insight on the state of visual display to ensure you make the right decision on your next investment, whether it’s a replacement, revamp, or remodel. Learn how to use and maintain visual display technology to make the greatest positive impact on your organization with the highest return of investment.
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display technology, visual communication, virtual display, projectors
    
Epson
Published By: F5 Networks Inc     Published Date: Dec 08, 2017
The NSA’s Information Assurance Directorate left many people scratching their heads in the winter of 2015. The directive instructed those that follow its guidelines to postpone moving from RSA cryptography to elliptic curve cryptography (ECC) if they hadn’t already done so. “For those partners and vendors that have not yet made the transition to Suite B elliptic curve algorithms, we recommend not making a significant expenditure to do so at this point but instead to prepare for the upcoming quantum-resistant algorithm transition.” The timing of the announcement was curious. Many in the crypto community wondered if there had been a quantum computing breakthrough significant enough to warrant the NSA’s concern. A likely candidate for such a breakthrough came from the University of New South Wales, Australia, where researchers announced that they’d achieved quantum effects in silicon, which would be a massive jump forward for quantum computing.
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quantum computing, quantum, computing, browser encryption. encryptionm
    
F5 Networks Inc
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