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Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise
    
Pega
Published By: Pega     Published Date: May 24, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: Pega     Published Date: Apr 04, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: IBM     Published Date: Mar 31, 2016
"Cloud, Mobile and Social are today's communication and engagement models for customers, employees and partners. And to support these models, your infrastructure needs to be simple, flexible, stable, scalable and highly secure. While the changing market dynamics provide growth opportunities for businesses, capitalizing on them requires organizations to build new capabilities that: Enable continuous delivery of new features Shorten product innovation time to market Bring the business value chain closer to customers, partners and employees
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ibm, websphere application server, java ee 7, it transformation, cloud, middleware
    
IBM
Published By: Dyn     Published Date: Mar 30, 2016
New cloud-based Internet performance management (IPM) services are changing the way organizations monitor, control and optimize their online infrastructures. They fill the gap APM and NPM tools leave behind by providing valuable insights into the dynamics of the Internet so you can make better informed network planning and partnering decisions. The results, you deliver a consistent and reliable customer experience, protecting your brand and your revenue.
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dyn, cloud, ipm, apm, npm
    
Dyn
Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud eSign services integrated into Microsoft Dynamics, your sales processes become even quicker.
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adobe, esign, microsoft dynamics, crm, sales process
    
Adobe
Published By: SAP     Published Date: Mar 08, 2016
The digital economy is upending all industries and processes, placing a premium on speed, customer satisfaction, personalized products, and collaboration. These dynamics require companies to adopt a digitized, extended supply chain model that can respond immediately to dynamic changes and satisfy increasingly demanding customers.
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sap, supply chain, digital
    
SAP
Published By: IBM     Published Date: Feb 22, 2016
Apache Hadoop technology is transforming the economics and dynamics of big data initiatives by supporting new processes and architectures that can help cut costs, increase revenue and create competitive advantage.
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ibm, data, big data, integration, hadoop
    
IBM
Published By: Dell     Published Date: Feb 04, 2016
Security risks have grown roughly in proportion to the meteoric growth in employee-owned mobile devices within the workplace. Meanwhile cyber-attacks are growing in sophistication and severity. According to data from a new IDG Research survey, these dynamics have IT decision makers scrambling to tighten and revise BYOD policies while addressing the holistic issue of endpoint security. Download this two-page paper detailing the IDG Research results and for expert advice on securing your organization’s data in an increasingly mobile world.
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security risks, byod, cyber attacks, byod policies
    
Dell
Published By: Cisco     Published Date: Jan 08, 2016
To better understand competitive retail dynamics and help guide retailers’ strategies, Cisco undertook a comprehensive, three-pronged research project, the fifth annual installment of our retail industry analysis. It comprised: 1. A survey of more than 6000 consumers (all having Internet access) 2 in 10 countries: Australia, Brazil, Canada, China, France, Germany, India, Mexico, United Kingdom, and United States. 2. In-depth interviews with industry thought leaders—analysts, authors, and innovators including Leslie Hand, vice president, IDC Retail Insights; Michael Olmstead, director, Plug and Play Retail; and Doug Stephens, founder, Retail Prophet 3. An IoE retail economic model drawn from an analysis of the data and lessons learned from Cisco customer engagements.
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cisco, retail, retail dynamics, industry analysis
    
Cisco
Published By: IBM     Published Date: Dec 11, 2015
Social Technologies have the potential to transform businesses. By enabling new levels of speed and agility, they can drive innovation and shift the dynamics of how people interact with each other.
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IBM
Published By: Microsoft Dynamics     Published Date: Oct 05, 2015
CSO Insights analysts gathered 100+ metrics from 1,500+ sales executives to develop insights on three key areas: • the challenges facing their sales teams • why those problems exist • how they are successfully reengineering their teams to overcome those challenges Based on this data, the whitepaper How to Build a World-Class Sales Organization clearly outlines how to increase productivity and collaboration so reps can spend more time selling.
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sales strategies, sales performance, sales performance management, sales organization, sales effectiveness, sales efficiency, how to increase sales, how to improve sales, how to boost sales, how to improve sales performance, how to grow sales, improve sales performance, improving sales performance, improving sales, increase in sales, increase sales performance, ways to improve sales, ways to increase sales, sales closing techniques, closing sales
    
Microsoft Dynamics
Published By: Pega     Published Date: Sep 11, 2015
In this Forrester Wave evaluation of customer relationship management (CRM) suites for enterprise organizations, we identified the nine most significant CRM suites solutions — Infor CRM (formerly known as SalesLogix), Microsoft Dynamics CRM, NetSuite, Oracle Siebel CRM, Pegasystems, Salesforce, SAP CRM, SAP Cloud for Customer, and SugarCRM — and researched, analyzed, and scored them. This report details our findings in order to help application development and delivery (AD&D) professionals supporting CRM operations select the right partner for their customer engagement initiatives.
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Pega
Published By: GE Healthcare     Published Date: Aug 27, 2015
This paper will explore some of the market dynamics driving the financial volatility in healthcare and will explore how advanced analytics, with the right IT backbone and organizational competencies, can help organizations successfully identify ways to manage revenue cycle profitability.
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centricity business, financial management, analytics, revenue cycle, hospital billing, hospital finance, patient billing, rcm, episodic payment, accountable care, icd-10, healthcare reform, shared savings, capitation, payment reform, risk based contracting, hospital consolidation, [mjm] claims, denials, cost to collect
    
GE Healthcare
Published By: AppDynamics     Published Date: Aug 26, 2015
Case for Unified Monitoring
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industry, application management, performance, tools, it management
    
AppDynamics
Published By: AppDynamics     Published Date: Aug 26, 2015
Strategies to energize your digital business.
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business technology, digital, customer service, efficiency, operations, infrastructure
    
AppDynamics
Published By: AppDynamics     Published Date: Aug 25, 2015
In collaboration with Enterprise Management Associates (EMA), AppDynamics has conducted a survey of application management professionals and managers to determine exactly what IT organizations want and need from APM providers. Here are some key findings from the research: • Only 30% of companies currently have application-specific solutions to monitor apps • 50% or fewer of the tools companies have purchased are actively being used to monitor apps • 27% of application-related problems are detected by monitoring tools • A “unified monitoring platform” is the top choice in a feature of an APM solution Download the full report to review the findings and understand the key challenges and “must haves” associated with APM solutions voiced by IT professionals themselves.
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business technology, digital, customer service, efficiency, operations, infrastructure, business intelligence, business management, productivity
    
AppDynamics
Published By: AppDynamics     Published Date: Aug 25, 2015
This report from Forrester Research shows how, in today’s digitally-driven world, applications are at the center of the universe. They are the point atop the pyramid where code, data, and modern technologies such as cloud and the Internet of Things (IoTs) interact to enrich the lives of consumers, perform useful scientific and medical work, and drive business value.
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industry, application management, performance, tools, it management, application integration, application performance management, business intelligence, productivity, infrastructure
    
AppDynamics
Published By: Microsoft Dynamics     Published Date: Aug 12, 2015
"?????????????????????????????????????? ????????????????????????????????????????????????????????? ???????????????????????????????????????????? ????????????????????2 ????????????????????????????????????????? ""?"" ??????????????? "
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Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Aug 12, 2015
"?????????????????????????????????????????????????????????????????? ????? 2.0???????????????????????????????????????????????????????????????? CRM ???????????????????? ????????????????????????????????????????????????????????????????????????????????????????? Microsoft Dynamics CRM ??????????????"
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Microsoft Dynamics
Published By: Skillsoft     Published Date: Jun 26, 2015
In this webinar learn how power dynamics underlie all organizations. Understanding how to recognize and embody the different types of power is not only crucial for project managers to influence stakeholders but it is also essential for building highly performing teams.
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skillsoft, development, programs, processes, business management, elearning, corporate education, courses, courseware, technology, resources, expertise, engagement alignment, adoption, value, content, pdu
    
Skillsoft
Published By: CA Technologies     Published Date: Jun 09, 2015
Freeform Dynamics Executive Briefing Guide - Orchestrating the DevOps Tool Chain: An enterprise-level approach to continuous delivery. Dale Vile says that business stakeholders are increasingly looking for faster and more frequent delivery of high-impact, high-quality output from IT teams. DevOps is an approach designed to enable the rapid and continuous delivery of value to the business to support the needs of the digital world, he adds. Open source software tools can help organizations adopt this DevOps approach but can cause efficiency, complexity and scalability issues, so Dale believes it is helpful to create a consistent orchestration layer using an enterprise class release automation solution.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
Three key market dynamics are currently driving the need for transformation in almost every industry: 1) The need to leverage digital technologies to drive the core business 2) Next generation online consumers and socially networked buyers 3) The financial crisis Companies are under tremendous pressure to bring digital technologies at the center of their business to remain competitive, innovate, create new revenue streams, and drive greater customer intimacy. As a result the need to leverage technology to significantly reduce the cost of going to market while driving growth has led to increasing interest in software-based business models.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 03, 2015
"Three key market dynamics are currently driving the need for transformation in almost every industry: 1) The need to leverage digital technologies to drive the core business 2) Next generation online consumers and socially networked buyers 3) The financial crisis Companies are under tremendous pressure to bring digital technologies at the center of their business to remain competitive, innovate, create new revenue streams, and drive greater customer intimacy. As a result the need to leverage technology to significantly reduce the cost of going to market while driving growth has led to increasing interest in software-based business models. "
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CA Technologies
Published By: Arcserve     Published Date: May 29, 2015
The traditional taxonomy of data protection appliances – also known as Purpose Built Backup Appliances (PBBAs) – covers two primary categories: • Backup Appliances • Deduplication Appliances Let’s explore this taxonomy and market dynamics.
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data protection appliances, purpose built backup appliances, deduplication, market dynamics
    
Arcserve
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