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Published By: Cisco Umbrella EMEA     Published Date: Nov 15, 2019
Not all cloud security solutions are created equal. You’ll want to look for a solution that meets the needs of today’s mobile, cloud-connected workforce, and is easy to manage on a day-to-day basis. Find out why security built into the foundation of the internet is better able to provide visibility into internet activity across all locations, users and devices, on and off-network.
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Cisco Umbrella EMEA
Published By: Submittable     Published Date: Nov 06, 2019
Entrants expect an easy registration process when applying for contests. If at any point there are hurdles or roadblocks to entry, the contest risks the possibility of losing entries. At the same time, marketers are responsible for running a clear, smooth review process for judges so that the best entrant wins. Submission management software allows contests to receive relevant, intriguing entries while also giving judges the power to easily and confidently review contestants and their submissions. It empowers the organizers of the contest to know they are running a comprehensive, fair, and efficient contest from submission to review. In this eBook you’ll learn how to: - Set up an excellent review team - Run an efficient review process - Effectively communicate with submitters - Make the most of your final decision
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Submittable
Published By: Masergy     Published Date: Nov 04, 2019
Driven by the need to save money, improve agility, and take rapid advantage of emerging technologies to improve internal collaboration and customer engagement, organizations are quickly adopting Unified Communications-as-a-Service (UCaaS) and Contact Center as a Service (CCaaS). UCaaS and CCaaS enable businesses to deliver a modern communications environment, without large capital investment, and in a manner that provides for rapid scaling, easy expansion into new sites and geographies, and deployment flexibility. Unfortunately, many enterprise networks are not optimized to deliver the performance and reliability required to support cloud-based applications, including UCaaS and CCaaS. As a result, IT leaders are rapidly adopting Software-Defined Wide-Area Network (SD-WAN) technologies. With SD-WAN’s ability to virtualize underlying network services and to build enterprise-grade WANs using both public (Internet) connectivity and private WAN connectivity, IT leaders can leverage it to su
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Masergy
Published By: Google - SAP     Published Date: Nov 01, 2019
"Your quote-to-cash system should be an opportunity to engage customers and make a positive impression. Outmoded and disjointed sales processes can alienate your customers without you even realizing it.Download our eBook, “Delivering Exceptional Customer Experience - from Quote-to-Cash and Beyond,” to find out how businesses can evolve to stay on top of customer expectations. In the eBook, you’ll learn about: The essential building blocks of quote-to-cash in today’s experience economy, including automated CPQ that’s integrated with contract lifecycle management for a quick and easy quote and negotiation process. How agile billing plays a critical role in modern quote-to-cash. The importance of building quote-to-cash on a strong cloud foundation with tight integration into back office supply chain management and financials."
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Google - SAP
Published By: Salesforce     Published Date: Oct 30, 2019
Technology — especially easy-to-use cloud software built for businesspeople — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights ac
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected t
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights
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Salesforce
Published By: Broadcast Beat Magazine     Published Date: Oct 30, 2019
After examining the TCO of object storage vs. LTO tape, and seeing the benefits achieved in a real-world case study, it’s easy to understand why object storage is quickly becoming the standard for data storage, backup, archive, and recovery. It’s clear that when all costs associated with data storage are tracked, object storage beats tape storage hands down. And even with costs aside, on-premises object storage with Cloudian provides businesses with the flexibility they need to respond to changing technology environments, storage requirements, data monetization opportunities, and more.
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Broadcast Beat Magazine
Published By: Lenovo UK     Published Date: Oct 28, 2019
Businesses are using hyperconverged infrastructure (HCI) to untangle today’s big IT challenges. HCI can help you accelerate workloads, meet growing storage needs, gain the commercial benefits of hybrid cloud and more – all with easy-to-manage building blocks.
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Lenovo UK
Published By: Workday     Published Date: Oct 22, 2019
Six Steps to Smarter Accounting.Smarter accounting is just six easy steps away. This Getting the Basics Right Guide offers actionable ways for midsize organizations to spend less time reconciling financial data from disparate systems and more time making strategic, data-driven decisions.
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Workday
Published By: SheerID     Published Date: Oct 18, 2019
Standing out in a competitive market is no easy feat. How do you make a splash? It goes beyond innovative technology or relatable brand identity. You need a customer acquisition strategy that will connect your company with the ideal audience. Creating a personalized offer for specific consumer tribes—such as the military, students, or teachers—is a great start. But a manual verification process is frustrating for buyers and time-consuming for support teams. Learn how Purple used gated, personalized offers backed by instant verification, which led to: ? A 6x conversion rate ? Saving their support team 49 hours per month of phone calls ? 25:1 ROAS (Return on Ad Spend)
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SheerID
Published By: Quantum Metric     Published Date: Oct 18, 2019
At Quantum Metric, helping companies improve digital customer experience is our passion. We’ve harnessed the learnings and observations we’ve had across dozens of Fortune 500 organizations to develop a methodology that companies can use to achieve meaningful results quickly - helping leadership and teams highlight the lowest hanging fruit in their organizations. The principles for our guide are: Be Easy to Understand. Five clear steps with specific goals and outcomes. Provide Value from Day One. No month-long assessments required. Deliver Quantifiable Outcomes. Clear, objective, and measurable improvements. Be Consistent. Produce repeatable results. Be Universal. Applicable to a wide-variety of businesses and situations. Using the concepts illustrated within this methodology, digital teams from every industry have been able to consistently deliver stellar customer experiences that encourage and maintain long term brand loyalty.
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Quantum Metric
Published By: Oracle EMEA     Published Date: Oct 11, 2019
This webinar demonstrates how Autonomous Database benefits your whole organisation. It’s so easy to use – simply load and run. And there’s no need to be an expert, business colleagues with no machine learning experience can use Autonomous Database in an intuitive way. Your role is key in empowering them to gain insights and generate reports from real-time data.
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Oracle EMEA
Published By: Dell EMC     Published Date: Oct 10, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate but is not always easy for technology decision makers to achieve. To shed light on today’s digital-era workforce and its needs, Dell commissioned a study that is the subject of this report. The survey probes the requirements of users, patterns of work, and the desires and frustrations of workers in their quest to maximize their ability to contribute to their organizations. Learn more about Dell solutions powered by Intel®.
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Dell EMC
Published By: Citrix ShareFile     Published Date: Oct 04, 2019
Your employees want easy and quick access to files from any device—but if you don’t provide this flexibility, they will go around you and upload company data to unauthorized cloud services. It’s time to prevent data leakage with a file sharing solution that combines security and convenience. In this white paper, you’ll learn how file sharing goes beyond storage to accelerate your business with: • Flexible access to files from any device and any location • Streamlined security and access control • Choice of private and public cloud storage
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Citrix ShareFile
Published By: MindTouch     Published Date: Oct 02, 2019
In the world of knowledge management (KM) vendor selection, it’s easy to promise the world. Often, it comes down two types of KM solutions: knowledge base software bundled into an existing CRM suite; and the standalone KM platform. Which is best? We’ve put together an exhaustive list to help you choose a solution capable of delivering service excellence across all customer-facing channels.
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customer journey, customer success, digital transformation, knowledge base, knowledge centered service (kcs), self-service
    
MindTouch
Published By: AWS     Published Date: Oct 01, 2019
Containers have transformed the way applications are created and deployed. AWS offers infrastructure resources optimized for running containers, as well as a set of orchestration services that make it easy for you to build and run containerized applications in production. Read our whitepaper to learn how containers can support your next wave of growth, best practices, and how you can easily get started using them on AWS.
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AWS
Published By: Lenovo UK     Published Date: Oct 01, 2019
Businesses are using hyperconverged infrastructure (HCI) to untangle today’s big IT challenges. HCI can help you accelerate workloads, meet growing storage needs, gain the commercial benefits of hybrid cloud and more – all with easy-to-manage building blocks.
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Lenovo UK
Published By: Medius     Published Date: Oct 01, 2019
AP automation is often described as low hanging fruit in the garden of digital transformation. And for a good reason – the barrier to entry is impressively low in terms of both cost and effort needed to get up and running, particularly in comparison to the implementation projects for other business applications. Despite that fact, the value provided from AP automation is comparably high. For such an easy implementation, the benefits reach throughout an organization, beyond the walls of the AP department, and are near-immediate from day one of using the solution. Standard benefits include: - Immediate value from day one with an expected ROI within the first year - Up to 95% truly touchless invoice processing with access to real-time cloud data for benchmarking and reporting - Easy access to financial data, such as cash flow & accrual reporting, with full visibility and control of the AP process This guide will help you kick-start your AP automation project by defining the 6 steps to build a solid business case and gain the internal approvals needed to get started.
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ap automation, invoice processing, invoice automation, accounts payable automation, accounting software, accounting automation, microsoft dynamics automation
    
Medius
Published By: PatSnap     Published Date: Sep 27, 2019
Out-of-box tools that use AI, machine-learning, and real-time intelligence are driving the commercialization of IP today. However, IP professionals are faced with a dizzying array of offerings on the market. What features are must haves for IP teams in 2019? What processes will streamline the commercialization process? This eBook works as a clear guide in identifying the tools IP teams need to commercialize with confidence, in 4 easy-to-action workflow tips: 1. Confirming patent novelty easily 2. Deciding on ideas that are worth pursuing 3. Collating key data via analysis and patent landscaping faster 4. Mitigating bottlenecks through interdepartmental collaboration
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research and development, intellectual property, innovation
    
PatSnap
Published By: Oracle     Published Date: Sep 26, 2019
If people always knew what they wanted and asked for it, your job would be easy—and boring, which really isn’t your style. But people—and customers—are complicated, and that’s a good thing. It means that every quirk, habit, bias, behavior, curiosity, experience, and demographic detail is a chance to optimize and catapult your customer experience to new heights. But first, you have to go beyond all the details you know about your customers to discover what they mean for your business. These “customer insights” make all the difference. And this guide is a crash-course in how to catch them, decode them, and put them to work.
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Oracle
Published By: NetSpi     Published Date: Sep 20, 2019
The cloud has become a valued part of modern infrastructure and there are now more resources than ever to help organizations secure their cloud environments. Even with all of the available tools and resources, there are still a million ways to configure services incorrectly. Public and non-public breaches seem to happen weekly and the maturity of the information security program doesn’t seem to influence the likelihood of the breach. One easy mistake in a cloud environment can be disastrous and it’s reasonable to be concerned when a new breach report hits the news. Just like anything in security, there are no magic bullets, but to help address these concerns, NetSPI recommends some general guidelines to help get ahead of the cloud security curve. These are general best practices that could be applied to any portion of your IT environment, but it’s good to keep these in mind while working with the cloud.
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NetSpi
Published By: NICE inContact     Published Date: Sep 18, 2019
Ready to step up your revenue in eight easy steps? Get this guide and start transforming your customer experience immediately. It’s helped other businesses reach up to 30% of their revenue goal – and it’ll work for your contact center too. This white paper includes strategies for: • Empowering and rewarding customer advocates • Encouraging and responding to customer feedback • Developing a plan for continuous improvement • Future-proofing processes and tools
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NICE inContact
Published By: Instructure     Published Date: Aug 27, 2019
Need some help picking a learning management platform? The right learning management platform can play a huge role in your institution’s success, including that of faculty and students. Therefore, you have some homework to do. Don’t worry, we’ve made it easy. Read our Higher Education Guide to choosing a Learning Management Platform for insights on: • Understanding how a true Learning Management Platform should work • Identifying the unique needs and wants of your users • Aligning a platform to your institution’s goals • Planning for future scalability • And more. Get your guide today and study up on how to choose a great learning management platform for your institution!
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Instructure
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