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Published By: IBM     Published Date: Sep 09, 2008
Today, companies have more at risk than ever before. To stay in business, they must evolve their traditional business continuity programs to include continuous enhancements. They must also provide continuous service and support to their customers, suppliers, stockholders and stakeholders. The best approach requires a detailed analysis of both business and technical requirements, an understanding of available options, and a deep inspection of the many variables that will support their ultimate strategy.
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business continuity, ibm, information, protection, risk, ibm mi
    
IBM
Published By: CA ITAM     Published Date: Sep 09, 2008
This white paper discusses how to make the leap from basic asset tracking to a more robust asset management program that can improve decision-making and service levels, reduce costs and mitigate risks. The focus is the CA IT Asset Management solution's ability to accelerate your IT Asset Management program's maturity by providing asset ownership information (the complement to discovery information).
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CA ITAM
Published By: Pure Visibility, Inc.     Published Date: Sep 08, 2008
For marketing managers and business owners, understanding how Online marketing and your Web presence impact the bottom line is critical. Even more important, setting specific goals around the attraction and conversation of Web traffic is a strategic means of aligning online activities with offline marketing in a way that puts the business goals in the front and center of your marketing efforts.
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google analytics, pure visibility, goal funnel, conversion, conversion funnel, tools, marketing analytics, goal
    
Pure Visibility, Inc.
Published By: Senn Delaney     Published Date: Sep 05, 2008
It's become a business imperative to maximize operational effectiveness, trim costs, standardize and streamline processes, achieve economies of scale and increase competitive advantage. Today's most successful leaders do this in a way that balances the greater good of the enterprise with the competing demands of their autonomous businesses that must respond to the individual needs of their markets. A more collaborative model that helps leaders of complex businesses to maximize effectiveness is gaining traction. Four prominent business leaders discuss their challenges and successes in shifting to this shared business model.
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senn delaney, customer focused, brand management, customer-centric, employee management, employee engagement
    
Senn Delaney
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management
    
HP Service Management
Published By: HP Service Management     Published Date: Sep 03, 2008
In this first chapter of "The Shortcut Guide to IT Service Management and Automation," you will be led through a step by step analysis of your company's IT and business relationships, providing you with a basis for a strategic plan to turn service lifecycle management into a valuable business asset. Author and compliance expert Rebecca Herold demonstrates how technology acts as a strategic differentiator by enabling business growth, driving operational efficiencies to lower maintenance costs, optimizing outcomes, and reducing IT risks.
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itil, itil v3, bsm, bsa, dca, itsm, it service management, operations
    
HP Service Management
Published By: Tidal Software     Published Date: Sep 03, 2008
IT groups must support many applications and servers across multiple platforms that frequently operate independently of each other. However, coordinating job scheduling across all these applications and networks is often required to optimize resource utilization. The traditional approach of applying more staff, toolkits, and rudimentary scheduling software to cobble together automated batch processing solutions becomes cost-prohibitive, inefficient, and error-prone, as the number of moving parts increases and the environment becomes more heterogeneous.
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job scheduling, job scheduler, batch scheduling, batch processing, cron, workload automation, application scheduling, enterprise scheduling
    
Tidal Software
Published By: Tidal Software     Published Date: Sep 03, 2008
Staples’ information systems play a critical role in delivering on their brand promise 'that was easy.' As part of a recent strategic imperative, Staples recently embarked on a major modernization of its systems architecture and supporting processes. The goal was to ensure IT’s systems could scale with the company’s continued global expansion without sacrificing the quality of the brand experience. One critical target for modernization was Staples’ enterprise job scheduling processes and systems. After researching the top software providers in this space, Staples selected Tidal Software to support its efforts to centralize and streamline automated batch processing.
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job scheduling roi, tidal scheduler, enterprise scheduling roi, systems management tools, batch processing, systems architecture, tidal, tidal software
    
Tidal Software
Published By: Tidal Software     Published Date: Sep 03, 2008
With 50+ percent of all business processes leveraging batch operations, it is essential to keep your batch production running smoothly in order to keep your business running smoothly. Whether you are consolidating datacenter operations, moving apps to more cost-effective platforms, or transitioning from customized to packaged applications, learn how you can simplify and lower the cost of batch management with a single interface to all batch processes across platforms and applications and more.
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datacenter consolidation, application consolidation, application standardization, tidal, tidal software
    
Tidal Software
Published By: MessageLabs     Published Date: Aug 29, 2008
Unmanaged employee use of email and the web can subject any organization to costly risks including litigation, regulatory investigations and public embarrassment.  Download this guide and learn how to deploy clearly written Acceptable Usage Policies (AUPs) for email and web usage, supported by employee training and enforced by proven technology solutions.
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messagelabs, compliance, email policies, policy, enforce policy
    
MessageLabs
Published By: HP     Published Date: Aug 26, 2008
Microsoft SQL Server has enjoyed phenomenal success as a database server. Its relatively low cost, steadily increasing capabilities and ease of deployment have all combined to accelerate its growth. However, that same growth has led to a phenomenon commonly called SQL Server “sprawl”— the rampant, often uncontrolled, proliferation of SQL Server databases.
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sql, sql server, servers, server, server consolidation, consolidation, server sprawl, hp polyserve
    
HP
Published By: IBM     Published Date: Aug 21, 2008
Today’s increasingly complex environments are a challenge to manage. This white paper will show you how IBM Service Management solutions from Tivoli can help you better understand your IT and operation environments and manage your business more efficiently—all while controlling costs and mitigating compliance risks. You’ll also discover how IBM Maximo Enterprise Asset Management solutions provide a single software platform for managing all IT and operations assets across your enterprise.
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ibm, ibm mi, ibm grm, service management, tivoli, business management, maximo, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Today, an IT-driven, customer-centric business approach isn’t a luxury — it’s imperative. More and more businesses are moving out of a cost-centric view of their IT potential and into a realization that IT can transform business processes. This white paper shows how you can maximize your IT function by leveraging ITIL best practice processes. These guidelines can help you effectively manage IT changes, assets, personnel and service levels all while reducing costs—going beyond simple IT asset management to deliver proactive IT business improvements.
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itil, best practices, service management, asset management, ibm, ibm mi, ibm grm
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Financial services companies face an array of demanding and ongoing challenges—global competition, mergers, acquisitions, converging service offerings, and an imperative to build and maintain customer loyalty. This white paper explores the landscape of operational risk in the financial services industry, and suggests ways an IBM Maximo IT asset management solution can reduce IT and operation risk while adding strategic benefits.
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asset management, service management, maximo, financial services, ibm, ibm mi, ibm grm, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Today’s operations teams are faced with more pressure than ever to ensure high service availability and performance. They must keep pace with the growing array of service demands, soaring costs, the rapid evolution of technology and an increasingly competitive marketplace. However, many organizations suffer from an obscured view into key business services and supporting technology, because they lack the closed-loop, cross-domain management that’s needed.
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ibm, ibm mi, ibm grm, service management, desktop management, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
For a growing business, it’s increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today’s IT professionals optimize their use of technology in managing IT processes. The third version of the Information Technology Infrastructure Library (ITIL) provides the latest set of process best practices for any service management improvement effort.
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ibm, ibm mi, ibm grm, itil, service management, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
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ibm, ibm mi, ibm grm, service management, it management, itil, itsm
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
In highly competitive markets, technologies that save time and money earn top consideration. Until now, XML Web Services, often touted for their ability to create business value, has been left off the short list for implementation. In this case study you’ll see how RouteOne LLC redefined the credit application process for automobile dealers and their customers using XML Web Services technologies.
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xml, web services, ibm, ibm mi, ibm grm
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
The world has embraced payment cards to support commercial transactions for almost every kind of business. Unfortunately, the data associated with these payment cards is the focus of many identity theft activities. This white paper outlines Payment Card Industry (PCI) requirements, as well as the benefits of compliance and the penalties for noncompliance.
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ibm, ibm mi, ibm grm, pci, pci dss, pci-dss, pci compliance, data theft
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
As businesses grow increasingly dependent upon Web applications, these complex entities are becoming more difficult to secure. Most companies equip their Web sites with firewalls, Secure Sockets Layer (SSL), and network and host security, but the majority of attacks are on applications themselves.
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application security, web security, ibm, ibm mi, ibm grm
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
There are many ways to uncover Web application vulnerabilities. This white paper examines a few of these vulnerability detection methods – comparing and contrasting manual penetration testing with automated scanning tools. What you’ll discover is that neither of these methods are an exhaustive method for identifying Web application vulnerabilities.
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ibm, ibm mi, ibm grm, web security, internet security, application security
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Natural and manmade disasters have costly, far-reaching impacts on businesses. And organizations of all types are making business continuity plans that protect their data, networks, core business applications and facilities. But it’s important to build resiliency into your business operations as well your human capital. This Web seminar on Workplace Recovery will take you through the risks related to human capital resiliency and provide a framework for addressing them.
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ibm, ibm mi, ibm grm, disaster recovery, recovery, business continuity
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Assessments are the key tools for uncovering vulnerabilities in your security that may be well hidden. This webinar explains how your organization can gain value and insight from the various types of security assessments that safeguard the confidentiality, integrity and availability of your critical business data.
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ibm, ibm mi, ibm grm
    
IBM
Published By: Senn Delaney     Published Date: Aug 21, 2008
Mergers and acquisitions are a fact of life in today's highly competitive global business environment. Unfortunately, up to one third of mergers fail within five years, and as many as 80 percent never live up to their full potential. A great deal of evidence indicates that the ultimate success of mergers and the amount of time it takes to get them on track is determined by how well the cultural aspects of the transition are managed.
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senn delaney, mergers, acquisitions, sbc, at&t, customer focused, brand management, customer-centric
    
Senn Delaney
Published By: GreenITTools.com     Published Date: Aug 20, 2008
The terms "Green IT" and "Lean IT" and "Sustainable IT" are used prolifically these days and often inter-changeably.  The three areas are the focus of exciting innovation the IT industry these days are significantly impacting IT operations departments both large and small and are described below.  Lean IT focuses on reducing hardware, green IT builds on lean IT to reduce consumption and sustainable IT builds on green IT to reduce impact on economy, society and the environment.
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green, green it, network management, environment, greenittools, greenittools.com, terrabytes, environmental
    
GreenITTools.com
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