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Published By: KPMG     Published Date: Jun 25, 2019
Business growth. Everyone wants it, but only a few achieve it on a sustainable basis in today’s uncertain climate. This expert guide explores the key pathways that are essential junctures in any business’s growth journey, and shines light on the personal stories and key decisions from the CEOs who have been there and done it. The guide offers practical case studies and expertise designed to help the leaders of private businesses in all forms, from multi-generational family and Private-Equity backed businesses through to owner-managed and fast-growing startups. Read this guide to understand: Global growth: the best strategies for expanding your business abroad Growing pains: how your business can remain compliant, resilient and prepared for the unexpected Team: how you can ensure you have the right people with you throughout your growth journey Acquisition: the ins and outs of an acquisition, including tactical steps for before and after Investment: the role investment can play and t
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Technology plays a pivotal role in delivering the customer experience. Explore the forces moving CX to the top of the IT agenda. Read this report to discover: • how technology can help deliver what customers want • four areas where the CIO can make the biggest impact • priority actions for driving the CX agenda forward.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
In retail, technology continues to change the rules of engagement. Consumers are more demanding than ever and getting them to notice your brand amid all the noise in the market is an even greater challenge. Read this report to discover: • the top trends reshaping retail in 2019 • how leading retailers are taking up the challenge • 10 top lessons for every retailer.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
GDPR has prompted banks to re-evaluate their data protection policies. Going beyond pure compliance can help establish consumer trust as a point of differentiation. Read this report to find out: • the ethical challenges and risks arising from the use of customer data • how to start embedding principles for ethical data handling in your organisation • the competitive advantages that come from getting data ethics right.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
A supplier partnership model delivers greater levels of innovation than traditional transaction methods. Here’s how to get started. Read this insight to discover: • key steps for building strong supplier relationships • potential risk areas that must be managed • why behaviour change is as important as processes and tools • why aligning your own organisation is essential.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Forces such as consumerisation, expanding regulatory requirements and the shift to outcome-based pricing are all compelling procurement leaders to re-evaluate strategies. Read this briefing to find out: • the key disruptors shaping the future of procurement • how to develop an agenda to deal with disruption • seven key areas of difference between current and future procurement models • essential questions to inform your strategic thinking.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations. Read this briefing to discover: • why I4.0 transformation demands a cross-functional approach • how to get planning for I4.0 transformation the right way round • how to identify the best opportunities to create value • critical enablers for I4.0 transformation • five questions to ask for smarter I4.0.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Develop practical strategies for success and manage the risks associated with supply chain transformation. Read this insight to find out about: • the digital solutions companies are using to reshape their supply chains • the benefits they realise as a result • how to identify opportunities for optimisation in your own supply chain • which practical strategies to deploy for successful digital transformation.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Getting complex decisions right across complicated operational networks is the key to optimum performance. Find out how one of the UK’s biggest bus operators is using data and analytics to make better decisions and optimise the use of resources across their network. Read this story to discover: • how data and analytics can transform operational performance • the benefits of using decision-support tools in the middle office • key lessons for getting your plans for digital transformation right.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Whether you want to optimise existing processes or transform entire operations, find practical advice on building digital solutions into your supply chain. Read this guide to find out • why defining your performance ambition must be the first step • how to draw up a digital roadmap • how deploying digital solutions will impact your workforce • what partners you will need to realise your vision • practical examples from real companies.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations. Read this report to find out: • how to create customer-centric operations to deliver the customer experience • the eight essential components of a connected, customer-centric enterprise • why alignment between the COO and CIO is essential • five key steps to start transforming operations to drive growth and create value.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
BPO providers are using robotic process automation to reduce the cost of business processing by up to 70%. Find out how to renegotiate your BPO contract to leverage their investment and accelerate your own automation journey. Read this report to discover: • why automation is a gamechanger for BPO contracts • what your strategic options are for automating business processes • a practical process for renegotiating contracts and implementing new solutions • whether you have the right building blocks in place for the journey.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Many businesses continue to upgrade finance solutions piecemeal. But a bolder investment has the potential to deliver exceptional value. Find out how a global retailer transformed their finance function with a major Oracle ERP Cloud implementation. Read this story to understand: • what benefits you can expect from a full-scale transformation • how to start defining your vision • how to realise benefits sooner • five key principles to guide your transformation.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Many executives struggle to understand what intelligent automation means for their organisation and its operations. This global survey of almost 600 business leaders reveals the why, what and how of successful adoption. Read the report to find out: • which functions are leading on automation-related investment • what executives experience as the biggest challenges to implementation • how businesses expect IA to impact their existing workforce • ten practical action points for driving scale in IA.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
HR’s most confident leaders are using data, predictive insights and AI to transform HR into a new value driver. Discover what it takes to become an HR transformation trailblazer. Read this report to discover: • how trailblazers are exploiting uncertainty to drive new competitive advantage • which technologies HR leaders are investing in • what it means to integrate human and digital labour in a collaborative workplace • six priorities for forward-looking HR leaders.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
AI will transform the workplace in ways we’re still trying to imagine. What skills and capabilities will your organisation need to survive? Read this report to find out – with contributions from government, academics and the Big Innovation Centre. Download the report to discover: • how AI will change the way economies, societies and businesses operate • how AI will change the skills your workforce needs in the 21st century • what AI means for the way we learn • how AI will change the role of the HR function.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Businesses increasingly see cloud as the best route to enhanced agility and digital transformation. But this survey reveals that keeping the lid on cloud costs is far from straightforward. Read this report to discover: • whether businesses are realising the benefits they anticipated from cloud migration • how effective companies are at managing cloud investments • the risks and consequences of getting locked into inefficient architectures.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
In a world where digital is mainstream, the IT function lives or dies on the way it delivers technology services, responds to issues and manages expectations. Are you ready for the future? Download this report to discover: • what role IT has to play in developing a future-ready, connected enterprise • why fundamental changes to the IT operating model are necessary • six key areas where IT must deliver to avoid getting left behind.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Brands built around trusted technology enjoy increased customer loyalty and greater customer spend. This makes building technology that helps deliver a positive customer experience a strategic imperative for technology executives. Read this briefing to discover: • the trends pushing customer trust ever higher up the corporate agenda • how technology leaders can become the catalysts for customer trust • six priority actions for building technical and perceived trust.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Traditional IT finance funding processes can no longer keep pace with fast-changing customer demands. Discover a more dynamic approach to funding technology and innovation – one that enables investing almost anytime and anywhere. Read this briefing to find out: • why funding must be uncoupled from the annual budgeting process • how the decentralisation of IT is shaping investment strategies • what a new approach to evaluating success should look like • how Technology Business Management can help.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
In future, people with IT skills will no longer work only within the IT function. Instead, they’ll be part of an ecosystem of technology talent across the enterprise. How should CIOs respond to this change? Read this briefing to find out: • what the changing status of technology means for the IT workforce • how CIOs can encourage employees to be IT enablers rather than IT ‘doers’ • why we need to rethink IT as a technology talent ecosystem • why IT should no longer be the gatekeeper to technology – and what it needs to become instead.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
As organisations transform to become customer-centric, connected enterprises, the IT operating model needs to transform too. Find out the advantage of a market-speed model. Read this briefing to discover: • what the key elements of a market-speed organisation are • how to design a new market-speed IT operating model • six priority actions to prepare the IT function for the shift.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Organisations increasingly need a delivery model for technology that can keep pace with the market. This is about more than doing the basics faster. Find out what ‘modern delivery’ looks like. Read this briefing to discover: • why modern deliver is a key enabler for the customer-centric, connected enterprise • how organisations can make better decisions before development begins • how future development teams will be organised • how to adjust policies and controls to create space for innovation • critical steps for achieving frictionless agility at scale.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
20 years on from our first global survey of technology leaders, explore the changing role and growing influence of the CIO. Read this report to find out: • the top-10 business issues facing customer-centric and digital leaders • how successful organisations are turning their strategies into reality • which emerging technologies organisations are investing in • how IT leaders are aiming to plug the skills gap.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Companies that use digital technologies to drive agility and responsiveness, and enhance the customer experience achieve higher revenue growth than their competitors. Find out how. Read this briefing to discover: • how digital leaders are different from the average organisation • key characteristics of digital leaders • how the CIO can become the agent for digital change.
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KPMG
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