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Published By: Oracle     Published Date: Apr 05, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
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competitive market, exceptional multichannel service, service, customer service, tough challenge, oracle, agile, secure
    
Oracle
Published By: IBM     Published Date: Apr 04, 2013
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits.Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits.
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geeknet, business analytics, midsize businesses, challenges, benefits, business intelligence
    
IBM
Published By: IBM     Published Date: Apr 04, 2013
Teams of engineers and statisticians spend their days immersed in seas of data from various sources. However, it isn't just the largest of organizations that can benefit from analytics and data-driven decision-making. Businesses of all sizes need to leverage the new currency of data and information.
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smarter approach, inside ibm, business, analytics, solutions, mid size businesses, engineers, leverage
    
IBM
Published By: Bazaarvoice     Published Date: Jan 24, 2013
To compete in the new environment of always connected, highly informed consumers, retailers need to leverage five trends to realize higher conversions and larger transaction sizes. Find out how you can apply these 5 trends to your business.
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retail, ecommerce, data, analytics, marketing, mobile, social, marketing
    
Bazaarvoice
Published By: WhichVoIP     Published Date: Nov 16, 2012
The purpose of this white paper is to help all businesses, whether large or small, to make the right decision in choosing a business VoIP phone solution.
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voip, voice over internet protocol, business phone systems
    
WhichVoIP
Published By: Oracle     Published Date: Sep 10, 2012
The marriage of customer data and social media presents a huge but largely untapped opportunity for online businesses.
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oracle, social commerce, customer data, social media, crm
    
Oracle
Published By: HP and Intel® Xeon® processors     Published Date: Aug 23, 2012
Five business challenges driving a need for network modernization
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modernization, global, economy
    
HP and Intel® Xeon® processors
Published By: Success Factors     Published Date: Aug 02, 2012
Measurable business results-that's what drives companies to partner with SuccessFactors. But each customer has a unique story to tell about their path to success. In this complimentary booklet, 28 SuccessFactors customers-large to small, in a variety of industries, and from around the globe-share their processes and results. With quotes, facts, and figures, the booklet shows business execution in action, with SuccessFactors BizX Suite. Find out how real customers moved beyond automating HR processes to actually aligning, optimizing, and accelerating workforce productivity in a way that drives measurable business results. With approximately 3,500 customers and 15 million subscription seats globally, many of the best names in the world rely on SuccessFactors software to deliver workforce performance that is second to none. Will their path to success help guide yours? Download the booklet today and find out.
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successfactors, sap, customer spotlights, reference booklet, loud in the cloud, successfactors bizx, case studies, customers testimonials
    
Success Factors
Published By: Splunk     Published Date: Jul 23, 2012
As the largest on-line directory, WhitePages offers a suite of free mobile and internet services that makes it easy to find and connect with people and businesses in the US.
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splunk, whitepages, security, operational intelligence
    
Splunk
Published By: SAP     Published Date: Jul 17, 2012
There is growing evidence that more pervasive BI and analytics have a direct impact on competitiveness. Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. However, justifying large capital outlays for software will be challenging unless short-term benefits can be directly correlated with the investment. As more incremental projects are undertaken, it will be important to execute these projects within the long-term strategic plan of organization wide decision management. Read an active Q&A session with Dan Vesset, IDC Program Vice President of Business Analytics on building a successful enterprise BI strategy.
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business intelligence, analytics, management
    
SAP
Published By: IBM     Published Date: Jul 13, 2012
Learn how respondents, including nearly 400 senior executives from some of the world's largest enterprises, are incorporating holistic business resilience planning into their businesses through top-level findings and case studies. Download the research report here.
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ibm, technology, risk management, global technology, technology, risk study
    
IBM
Published By: Oracle Global Marketing     Published Date: Jul 13, 2012
Unlike large enterprises, smaller and mid-size businesses (SMBs) often rely on small teams - sometimes even a single person - to configure and manage their IT systems, including their databases.
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smb, database application, easy deploy, easy maintenance, scalability, high-availability, mid-sized organizations, departmental deployments
    
Oracle Global Marketing
Published By: Riverbed     Published Date: May 24, 2012
Data transfer bottlenecks and unpredictability on the Wide Area Network (WAN) can hurt application performance. In addition, the time required to migrate large volumes of data to and from data centers can be a serious concern to business continuity.
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wan, wan optimization, riverbed, virtual steelhead
    
Riverbed
Published By: Bill.com     Published Date: May 14, 2012
This Insight focuses on the 74 SMBs within that group and provides a comparison with respondents from larger businesses. Given the different volumes of invoices and payments these groups handle, what do they have planned for future? Find out!
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cloud invoice, cloud, smb, management, invoices, bill.com
    
Bill.com
Published By: SAP     Published Date: May 11, 2012
Even today the myth persists that only large businesses should consider implementing Enterprise Resource Planning (ERP). The truth of the matter paints a far different picture: Successful small businesses have been able to realize the benefits of ERP.
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erp for small companies, erp for small business, sap business all-in-one, erp, small business
    
SAP
Published By: Sybase     Published Date: May 10, 2012
This white paper, based on a survey of database professionals, examines the problems facing many large businesses that are attempting to remain agile while dealing with a mountain of data under management.
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adaptive server enterprise, sybase database management system, database management, database management software, database management and software, database management system, database management system software, database management program
    
Sybase
Published By: Splunk     Published Date: Apr 16, 2012
Read how Splunk enabled WhitePages, the largest on-line directory of people and businesses, to protect the site's content and the brand by monitoring abusive site traffic and learn how Splunk's in-house search eliminated a data warehouse investment.
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splunk, whitepages, traffic, warehouse, data warehouse, directory, investment, threats data
    
Splunk
Published By: Hyatt Legal Plans     Published Date: Jun 10, 2011
This whitepaper explores the effect employee personal legal matters have on workplace productivity. It also supports the idea that group legal plans help minimize these effects.
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employee legal study, employee personal legal matters, group legal plans, legal plans for large businesses, group legal services
    
Hyatt Legal Plans
Published By: WhichVoIP     Published Date: Apr 19, 2011
Large multi-million dollar corporations may have the capital and the expertise to install, run and maintain an in-house VoIP service. Small to large business may be better off with a hosted solution. This whitepaper explains both the differences and the advantages of each type of service.
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whichvoip, buyers guide, hosted pbx, on-premise ip-pbx, voip
    
WhichVoIP
Published By: Impetus Infotech     Published Date: Apr 05, 2011
This White Paper discusses the challenges companies may face while moving to big data solutions such as Hadoop and/or NoSQL.
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hadoop, nosql implementation strategy, hadoop implementation, apache hadoop, data analytics, nosql, nosql databases, what is nosql
    
Impetus Infotech
Published By: SAP     Published Date: Mar 25, 2011
Check out this case study describing how Colmobile, Israel's largest auto importer, is using SAP CRM to deliver a differentiated customer experience. (Bloomberg Businessweek Research Services, 2011)
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sap crm, customer experience, customer-centric infrastructure, integration application
    
SAP
Published By: SAP     Published Date: Mar 25, 2011
Read this case study of how Switzerland's largest retailer, Coop, is delivering mobile commerce on the iPhone using SAP CRM. (Bloomberg Businessweek Research Services, 2011)
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sap crm, loyalty, sales, iphone shopping app
    
SAP
Published By: SAS     Published Date: Aug 27, 2010
This research program is an online survey of C-level executives at leading large and midsize companies who are members of the BusinessWeek Market Advisory Board, an online panel of 20,000+ business leaders and executives.
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sas, customer relationship, crm, business analytics, c-level executives, businessweek
    
SAS
Published By: BlackBerry     Published Date: Jul 23, 2010
Investing in mobility is like investing in any other important business activity, and its success will largely depend on how closely it is aligned with both business and IT drivers. A successful mobility plan should focus on 'mobilizing' your critical business processes and include planning phases for discovery, development and deployment. This Guide focuses on how to build an effective mobility plan while providing valuable insight into the benefits of mobilizing your business applications.
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blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, touchpoint
    
BlackBerry
Published By: Hosting.com     Published Date: May 20, 2010
This Cloud Computing Trends Report provided insight into the expectations small, medium and large businesses have of cloud computing, their intended uses, reasons for adopting, and expected time-frames for implementing cloud-based solutions.
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hosting.com, cloud, computing, enterprise application, uptime
    
Hosting.com
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