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Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: ē The size of your contact center, and business requirements such as customer journey management ē The location and quantity of contact centers being managed ē The need for scalability, speed of deployment, and maintenance requirements
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Genesys
Published By: Lookout     Published Date: Dec 13, 2018
The world has changed. Yesterday everyone had a managed PC for work and all enterprise data was behind a firewall. Today, mobile devices are the control panel for our personal and professional lives. This change has contributed to the single largest technology-driven lifestyle change of the last 10 years. As productivity tools, mobile devices now access significantly more data than in years past. This has made mobile the new frontier for a wide spectrum of risk that includes cyber attacks, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps. A secure digital business ecosystem demands technologies that enable organizations to continuously monitor for threats and provide enterprise-wide visibility into threat intelligence. Watch the webinar to learn more about: What makes up the full spectrum of mobile risks Lookout's Mobile Risk Matrix covering the key components of risk How to evolve beyond mobile device management
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Lookout
Published By: Cisco EMEA     Published Date: Dec 11, 2018
Modern networks are vast and complex, spanning the globe to make information available to everyone within an organization and have begun to encompass new areas of technology. This whitepaper discusses modern IT trends and explores how the Cisco Meraki portfolio of IT solutions work together to help deliver reliable, pervasive connectivity for the modern business.
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Dec 11, 2018
Enterprise IT is changing. Itís evolving from a rigid, static, manually configured and managed architecture to one where connectivity is dynamic, application services are on demand, and processes are automated. Enterprise networking is evolving along with IT. This has been evident in the past several years in initiatives such as enterprise digitization and as-a-service consumption models, as well as their enablers, including BYOD, IoT and cloud. Add to this, all of the security implications of each initiative. The evolution of IT requires a network that evolves along with ITís changing requirements Ė a network that continuously adapts to ever-changing security threats, and evolving digitization, mobility, IoT and cloud requirements. The purpose of this paper is to assess the switching requirements for next-generation campus networks incorporating wired switches, wireless LANs and WAN routers in an intuitive, intent-based network supporting cloud, mobility, IoT and digitization, with
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Cisco EMEA
Published By: MuleSoft     Published Date: Nov 27, 2018
Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs. Our recommended approach, API-led connectivity, builds on the principles of reuse first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations. In this whitepaper, you will learn: What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration How to build out an API-led architecture within a government agency to accelerate project
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MuleSoft
Published By: Fortinet EMEA     Published Date: Nov 26, 2018
If your organization is one of the 95% of enterprises that operate in the cloud, you are already grappling with cloud security. And if your organization is one of the 85% of companies that use multiple Infrastructureas-a-Service (IaaS) and Software-as-a-Service (SaaS) clouds, you have additional issues to consider. Compared to the days when organizations managed everything on-premises or only had a handful of cloud deployments, this new multi-cloud world exacerbates the expansion of the attack surface and makes threat containment and accountability more difficult. Further, pressure on security teams to protect everything in the multi-cloud environment is leading to reactive and expensive threat management. If you are a security leader tasked with meeting the challenges of a multi-cloud environment, eventually youíll find that siloed cloud security strategies fall short of the mark. But donít wait. Now is the time to consider a holistic security approach that reclaims control from dispa
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Fortinet EMEA
Published By: AuditBoard     Published Date: Nov 26, 2018
Aggregating and analyzing internal organizational data, external subject matter expertise, and internal control-related data should provide the internal audit team a solid understanding of how the process works, the key risks managed by the process, and how the internal audit team should spend their time and resources to carry out the process.
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AuditBoard
Published By: Wasabi     Published Date: Nov 13, 2018
As cams and digital video become more critical to law enforcement, their success will be in large part dependent on the ability to efficiently store and access that data. In this case study we look at Novus Insight, a leading integrator of managed video storage for law enforcement agencies, and their decision to use Wasabi Hot Cloud Storage. Novus is tasked with helping law enforcement manage the massive volumes of digital video evidence that body and dash cams are creating. Not a simple proposition for these budget and resource constrained public agencies. After surveying the available options Novus found going with Wasabi an easy choice. Wasabiís revolutionary storage technology allows for an unprecedented combination of speed, affordability and security. It not only brings Novus the instantly scalable cloud solution they need, it dramatically improves performance and economics at the same time. To learn more about how Novus and Wasabi are helping enable better policing through bette
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Wasabi
Published By: IBM APAC     Published Date: Nov 13, 2018
The Frost & Sullivan study explores why 76% of CIOs they interviewed considered cloud managed services an essential part of their IT strategy.
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IBM APAC
Published By: IBM APAC     Published Date: Nov 13, 2018
This Frost & Sullivan whitepaper explores some of the common fears and challenges related to security and compliance, and how a skilled managed service provider can help you overcome them as you deploy sensitive, business-critical workloads in the cloud.
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IBM APAC
Published By: Citrix Systems     Published Date: Nov 13, 2018
Today, new application architectures like Devops microservices are opening great opportunities for innovation. But you still have traditional IT-managed applications to provide for. How do you bridge the gap between these different architectures? Download ďThe ADC Guide to Managing Hybrid (IT and DevOps) Application DeliveryĒ to learn more. Fill out the form below to receive this eBook. This eBook identifies ADC considerations for: -Managing traditional and microservices apps in a unified environment -Monitoring and troubleshooting your entire application delivery infrastructure -Delivering consistent features and capabilities for all applications
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Citrix Systems
Published By: Cisco EMEA     Published Date: Nov 08, 2018
Modern networks are vast and complex, spanning the globe to make information available to everyone within an organization and have begun to encompass new areas of technology. The Internet has unlocked tremendous new capabilities and technologies, but these innovations require persistent and reliable network connectivity. Cisco Meraki offers a comprehensive portfolio of cloud-managed IT solutions designed to work together to help deliver a modern network that is powerful, reliable, and easy to manage. This whitepaper discusses modern IT trends and explores how the Cisco Meraki portfolio of IT solutions work together to help deliver reliable, pervasive connectivity for the modern business.
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Nov 08, 2018
Enterprise IT is changing. Itís evolving from a rigid, static, manually configured and managed architecture to one where connectivity is dynamic, application services are on demand, and processes are automated. Enterprise networking is evolving along with IT. This has been evident in the past several years in initiatives such as enterprise digitization and as-a-service consumption models, as well as their enablers, including BYOD, IoT and cloud. Add to this, all of the security implications of each initiative. The purpose of this paper is to assess the switching requirements for next-generation campus networks incorporating wired switches, wireless LANs and WAN routers in an intuitive, intent-based network supporting cloud, mobility, IoT and digitization, with pervasive security.
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Cisco EMEA
Published By: DocuSign UK     Published Date: Nov 06, 2018
"Every organisation already has a system of agreement. It's how written agreements get prepared, signed, enacted, and managed. But typically, it involves a messy, improvised mix of printing, signing, scanning, faxing, and overnighting paper agreements. These needlessly slow legacy processes add costs to agreements due to wasted productivity and materials. It's time for a change. The DocuSign System of Agreement Platform connects the world's No. 1 eSignature technology to every other aspect of the agreement process. Read this white paper to learn how to modernise your System of Agreement, including how to: - Prepare agreements with a high degree of automation - Sign agreements quickly and securely - Act on agreement terms after signing - Manage agreements with flexible options"
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DocuSign UK
Published By: Staples     Published Date: Oct 24, 2018
Homestead Funding realized it needed help with print management. A lot of help. Watch this quick video to learn how the company worked with Staples Business Advantage to cut its printer fleet down to 3 makes and 4 models, cut print costs by 28% and used one-stop shopping to streamline their business.
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managed print services, print costs, it asset maintenance
    
Staples
Published By: Staples     Published Date: Oct 24, 2018
Cybersecurity risks donít begin and end with your PCs. Watch this webinar to hear HPís top security expert Ron Chestang detail some surprising security issues lurking in your print network and outline specific controls you can use to minimize the risk.
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mps, cybersecurity, print security, managed print, print networks, network security, it security
    
Staples
Published By: SAP     Published Date: Oct 11, 2018
Today's supply chains typically include multiple partners, with services and sourcing managed across several organizations and across the world. Companies are increasing their use of third-party suppliers in the execution of key strategic imperatives. This leads to complexity in the supply chain and increased scale and intensity of operations, all of which contribute to global warming.
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SAP
Published By: SAP Ariba     Published Date: Oct 11, 2018
Today's supply chains typically include multiple partners, with services and sourcing managed across several organizations and across the world. Companies are increasing their use of third-party suppliers in the execution of key strategic imperatives. This leads to complexity in the supply chain and increased scale and intensity of operations, all of which contribute to global warming.
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SAP Ariba
Published By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organizationís voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
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Spectrum Enterprise
Published By: CA Technologies EMEA     Published Date: Sep 14, 2018
Download this webcast today to hear guest speakers discuss and review key issues and themes around SD-WAN. Guest speakers will talk through recommendations on how to address the unique challenges that SD-WAN presents to network operations: Industry expert panel discussion featuring: -Shamus McGillicuddy, Senior Analyst, EMA -Fred Estienne, Managed Solutions Architect, Bell Canada -Paul Kohler, Director, Technical Alliances, Viptela -Time Diep, Director Product Management, CA Technologies Download and listen today!
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CA Technologies EMEA
Published By: Intel     Published Date: Sep 14, 2018
Digital transformation has pioneered an ever-evolving landscape in the omnichannel retail experience. To efficiently meet consumer demands, retailers consider a fully immersive omnichannel customer experience as integral to their engagement strategy. With increasingly varied technologies such as NFC-based payments, digital signage with rich-media experiences, wireless technologies and IoT technologiesópresent great opportunities and complexities. New technologies are often being rolled out without a centrally managed approach leading to siloed solution landscape, making deployment difficult. Uncover the path to simplify and automate, where the Reliant Platform delivered performance, scalability, reliability, security, and inter-operability Reliant needs for retail applications.
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Intel
Published By: HotSchedules     Published Date: Sep 11, 2018
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isnít always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurantís bottom line.
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HotSchedules
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Download this webcast today to hear guest speakers discuss and review key issues and themes around SD-WAN. Guest speakers will talk through recommendations on how to address the unique challenges that SD-WAN presents to network operations: Industry expert panel discussion featuring: -Shamus McGillicuddy, Senior Analyst, EMA -Fred Estienne, Managed Solutions Architect, Bell Canada -Paul Kohler, Director, Technical Alliances, Viptela -Time Diep, Director Product Management, CA Technologies Download and listen today!
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Speed is increasingly becoming the most important factor in project execution for a modern business. Of course, it has always been important to deliver projects as quickly as possibleóthatís why schedules were developed and managed to. But historically those schedules were usually rather arbitrary. Today, things are very different. Customers expect more functionality more quickly than ever before, and they are unwilling to tolerate delays or missed commitments. Organizations have recognized the importance of minimizing time to delivery, seeking to leverage opportunities and solve challenges in as little time as possible, but in doing so they have frequently forgotten one critical aspect. They arenít actively managing those time horizonsóthey are simply careening headlong toward the end goal. That can introduce significant problems, and thatís what we want to look at in this white paper.
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CA Technologies EMEA
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
Encryption, if properly deployed and managed, is one of the most powerful tools that organizations can use to avoid costly and embarrassing data breaches. Yet organizations struggle with the complexity associated with the technology that often stems from a history of siloed investments of point solutions designed to largely address pools of regulated data associated with a compliance mandate.
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Group M_IBM Q418
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