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Published By: HP     Published Date: Oct 02, 2009
Loraine Lawson spoke with David Loshin, president of the Washington, D.C.-based BI consultancy, Knowledge Integrity, and the author of Master Data Management, a book on MDM published by the MK/OMG Press, about how IT leaders separate out the marketing hype from what's really possible and pertinent about master data and managing it.
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hp storage, business applications, information management methods, data management tools, knowledge integrity
    
HP
Published By: LANDesk     Published Date: Aug 26, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
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avocent, itsm, it service management, itil, integration, sla, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla
    
LANDesk
Published By: IBM     Published Date: Aug 25, 2009
Reduce the long, after hours finger pointing through proactive performance monitoring all while facilitating collaboration and driving organizational efficiencies.
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data management tools, ibm, dba, manage database, application changes, proactive performance monitoring, after hours finger pointing, organizational efficiencies, sla
    
IBM
Published By: PDF Tools     Published Date: Aug 21, 2009
PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
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content delivery, document management, information management, ebusiness, enterprise software, pdf, portable document format, adobe, acrobat, document, pdf tools
    
PDF Tools
Published By: Mentor Graphics     Published Date: Aug 20, 2009
Interest in DO-254 first occurred in Europe and has since spread to the US commercial aircraft industry. If you are being asked about your company's DO-254 direction and compliance, but have been overwhelmed with information on the subject, then this article is for you.
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demystifying do-254, mentor graphics, airborne electronic hardware, hardware design assurance strategy, configuration management process, eda tools
    
Mentor Graphics
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
    
Numara Software
Published By: Numara Software     Published Date: Jul 09, 2009
In this informative webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara® FootPrints® Configuration Management, with its fast implementation, practical approach to implementing configuration management and automated integration to auto-discovery tools, takes the pain and time out of creating and maintaining a functional CMDB. Learn more today!
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configuration management, cmdb, numara, footprints, auto-discovery tools, hardware, itil, service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing
    
Numara Software
Published By: Numara Software     Published Date: Jul 09, 2009
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs - all integrated into your service management workflow. Learn more today!
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itil v3, numara, footprints, service catalog, service request, service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing, accounts receivable, automated integration
    
Numara Software
Published By: Salesforce.com     Published Date: Apr 27, 2009
Regular usage of Salesforce CRM is important to driving full adoption. To achieve that goal, sales reps need to know how the application benefits them, day after day. The bottom line: Salesforce CRM is not just a tracking tool, it's a sales effectiveness tool.
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salesforce, crm, customer relationship management, sales tools, collaboration
    
Salesforce.com
Published By: WebEx.     Published Date: Apr 03, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
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webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization, cost reduction, business budget, budget management, human resources tools, human resources management
    
WebEx.
Published By: WebEx     Published Date: Apr 02, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
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webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization, cost reduction, business budget, budget management, human resources tools, human resources management
    
WebEx
Published By: BatchBlue Software     Published Date: Mar 27, 2009
Every small business has some system for organizing and documenting its relationships. If that system is no longer working, or could be improved upon, a new contact management system is in order. This Blue Paper will help small business owners research, select and implement the system that will work effectively for them.
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batchbook, matternow, blue paper, contact management, small business, document management, relationships, manage leads, lead generation, sample size, communications management, task events management, project management, usability, customization, scalability, mobility, crm, sales tools, vendor management
    
BatchBlue Software
Published By: Silverpop Engage B2B     Published Date: Mar 24, 2009
What happens to the leads your marketing department generates from initiatives such as white-paper downloads, referrals and trade-show business-card drops? According to research firm MarketingSherpa, 12.5 percent are genuine leads, ready or willing to buy and get moved into the sales cycle, while 17.5 percent get discarded right away because they clearly didn’t qualify or couldn’t be verified. Learn more today!
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silverpop b2b, lead management, engagement marketing solutions, emarketing tools, single-message, drip campaigns, engage b2b, b2b database, bounce and unsubscribe, multitrack/multistep campaign, single-message campaign
    
Silverpop Engage B2B
Published By: ArcSight     Published Date: Mar 04, 2009
This whitepaper will outline the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools.
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log management, logs, siem, arcsight logger, event logs, security, compliance, regulatory audits, forensics, investigations, log analysis
    
ArcSight
Published By: IBM     Published Date: Feb 18, 2009
Let’s face it, DBAs have a tough job.  DBAs must manage a complex set of tasks including ensuring high performance and availability, maintaining business critical production applications and managing changes. 
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: ibm integrated data management, dbas, performance monitoring, data management tools, data retention, data growth
    
IBM
Published By: OwlPoint, LLC     Published Date: Feb 11, 2009
IT Service Management (ITSM) is a proven, mature framework that can be utilized to support Green IT programs. Green IT and ITSM share common goals, such as operational efficiencies and metrics based improvements. Existing processes and supporting ITSM tools can easily be adapted to support Green IT initiatives. ITSM provides the structure to be successful as well as for documenting and sharing the achievements. This white paper explains how a service management framework can contribute to you.
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owlpoint, itsm, green it, it service management, service management framework
    
OwlPoint, LLC
Published By: Dell Windows Server     Published Date: Jan 16, 2009
Windows Server 2008 Hyper-V, Microsoft’s next generation hypervisor technology, adds an exciting new dimension to the server virtualization market. With Hyper-V and Microsoft’s integrated Server Management suite, you can take advantage of a powerful set of tools to help simplify infrastructure management and better utilize your hardware investments.
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dell, windows server 2008, hyper-v, hypervisor technology, virtualization, server management, server virtualization
    
Dell Windows Server
Published By: Sunbelt     Published Date: Jan 15, 2009
This white paper, sponsored by Sunbelt Software, addresses the variety of issues facing organizations today in the context of their system management challenges, and discusses the capabilities of VIPRE Enterprise, an integrated platform that provides high-performance, integrated endpoint protection capabilities.
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sunbelt software, system management, vipre enterprise, malware, anti-virus models, anti-spyware tools
    
Sunbelt
Published By: LANDesk     Published Date: Jan 12, 2009
The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM).
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avocent, itsm, it service management, itil, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla
    
LANDesk
Published By: IBM     Published Date: Dec 03, 2008
The IBM System x 3350 is a rack server designed for single-application hosting. This datasheet explains the details and benefits of the x3350, including its energy efficiency, high availability and outstanding performance, as well as the integrated systems management tools that help you manage complexity.
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ibm, express seller, ibm system x3350, power-optimized performance, energy efficient, integrated systems management, single-application hosting, storage, raid
    
IBM
Published By: Sage SalesLogix     Published Date: Oct 24, 2008
Did you know that most Americans believe companies should have a presence in social media?* That means most of your customers and prospects expect you to be involved in social media, and will be more likely to do business with you if you are. *Cone 2008 Business in Social Media Study
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crm, customer relationship management, socially empower, social crm, sage, sales tools, blog, twitter, facebook, new media, social media, customer centric, customer-centric, customer service, service, retention, loyalty, growing, growth, profitable
    
Sage SalesLogix
Published By: Lumension     Published Date: Oct 17, 2008
Vulnerability management can be a powerful means toward reducing the threat surface within an enterprise IT environment. But because vulnerability management technology has been around in some form or another for so long there has been plenty of time for the din of marketing-speak from various vendors to confuse users about the true nature of vulnerability management tools and practices.
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lumension, it environment
    
Lumension
Published By: Lumension     Published Date: Oct 17, 2008
The realities of security and compliance have changed considerably since patch management faced its first big paradigm shift some years ago. At that time many organizations wrestled with the transition from manual patching and remediation to an automated process. Of course, nothing in security is ever static, so it is no surprise that patch management has continued to evolve since then. Though still automated, today’s best patch management tools and techniques are significantly different from their predecessors. In this whitepaper, Lumension Security’s Matt Mosher, Senior Vice President of the Americas, gives an historical perspective on how this evolution unfolded and why it is important for organizations to evolve their patch management technology in order to remain on top of increasing security attacks.
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lumension, unix, linux, web 2.0, windows, cve
    
Lumension
Published By: TriGeo Network Security     Published Date: Oct 03, 2008
It’s widely accepted that Security Information and Event Management (SIEM) systems are excellent tools for regulatory compliance, log management and analysis, trouble-shooting and forensic analysis. What’s surprising to many is that this technology can play a significant role in actively defending networks. This whitepaper explains precisely how real-time analysis, combined with in-memory correlation, and automated notification and remediation capabilities can provide unprecedented network visibility, security and control.
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trigeo whitepaper, siem, log management, security event management, automated remediation, active response, correlation, compliance, proactive network security
    
TriGeo Network Security
Published By: CA WA 2     Published Date: Oct 01, 2008
Management of a virtual environment presents unique challenges; many organizations do not thoroughly anticipate the differences in managing a virtual environment from a purely physical environment. Many of your existing management tools may, in fact, only be able to manage physical machines or may collapse under the sudden load of many more systems.
Tags : 
virtual, virtualization, ca wa, ca wa 2
    
CA WA 2
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