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Published By: Salesforce     Published Date: Nov 26, 2018
Managing a field service operation can be challenging. Service agents, dispatchers, technicians, and managers are often hindered by clunky and inefficient systems. Businesses are unable to meet their customers' needs and expectations. Not only does this lead to lower productivity among employees in the field, it also results in higher costs and poor customer experiences.
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Salesforce
Published By: Attunity     Published Date: Nov 15, 2018
Change data capture (CDC) technology can modernize your data and analytics environment with scalable, efficient and real-time data replication that does not impact production systems. To realize these benefits, enterprises need to understand how this critical technology works, why it’s needed, and what their Fortune 500 peers have learned from their CDC implementations. This book serves as a practical guide for enterprise architects, data managers and CIOs as they enable modern data lake, streaming and cloud architectures with CDC. Read this book to understand: ? The rise of data lake, streaming and cloud platforms ? How CDC works and enables these architectures ? Case studies of leading-edge enterprises ? Planning and implementation approaches
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optimize customer service
    
Attunity
Published By: Salesforce     Published Date: Nov 09, 2018
Field service managers are challenged to optimize resources and manage costs while delighting customers. A modern platform that provides field staff with a robust set of tools and capabilities (including offline), intelligent analytics, and the broader capabilities of the Salesforce platform (such as Einstein and IoT cloud) gave FSL customers the ability to not just cut costs but optimize their field service operations. All early adopters experienced productivity and efficiency savings; Nucleus expects that as they gain more maturity with FSL they will find clear correlations with increased customer satisfaction and increased field-service related revenues as well.
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Salesforce
Published By: Druva     Published Date: Nov 09, 2018
The all-encompassing data center is a thing of the past. Modern data environments are distributed and include remote and branch offices, mobile devices, and the Internet of Things (IoT) as well as cloud solutions such as infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). There’s more critical data to back up than ever before. Plus, data silos and fragmented management mean poor visibility, which can make it difficult to comply with regional data residency and security rules as well as service-level agreements (SLAs). On-premises data protection has not kept pace. According to a survey by Fujitsu, 45% of IT managers said they had lost data or productivity related to data protection inefficiency within the last year.1 Often, this is because on-premises backups are cumbersome and do not always happen on time.
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Druva
Published By: Group M_IBM Q418     Published Date: Nov 07, 2018
IT endpoint management used to be an easier game: Managers deployed user systems with custom images when employees were hired, and employees returned them on their last day at work. Even during deployment, users had minimal abilities to impact systems and devices that were centrally managed. Servers resided in physical data centers where they could be identified and accessed. Those were the days!
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Group M_IBM Q418
Published By: Sage EMEA     Published Date: Nov 05, 2018
This report was produced specifically for the UK and Ireland (UK/I) region and is based on data gathered from real-world business leaders explaining how they perform tasks on a daily basis. In the report, we will look at how business managers can step up from the operational tasks and focus on work that will propel their business forward. We will: • Touch on the priorities of what we could be termed 'accelerated business leader's': those decision makers leading their industries forward in a way that harnesses emerging technologies and agile new ways of working. • Examine key factors that hold businesses back and limit business growth. • Explore the technologies that can drive operational agility and scale.
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finance, cashflow, compliance, process efficiency, automation
    
Sage EMEA
Published By: BetterUp     Published Date: Oct 29, 2018
BetterUp has been one of the most impactful learning and development solutions Logitech has implemented. By working one-on-one with BetterUp coaches, Logitech managers were equipped to better manage their mindsets and ultimately, have developed into stronger leaders. BetterUp can individually touch employees across your entire organization, regardless of their function, team, and location. Senior Director of Learning & Development at Logitech, Jessica Amortegui says, “If you want to significantly increase the impact of your learning and development programs, BetterUp coaching is the way to do it.”
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BetterUp
Published By: BetterUp     Published Date: Oct 29, 2018
"Workday has grown at a rapid pace since the company’s inception. Though this growth was indicative of the company’s success, it had an unintended side effect. Workday faced the same challenge experienced by nearly every high growth company: a tension between growth and culture. The company needed a way to bring all of its employees into its values system quickly, and ensure that people leaders were truly growing and leading in alignment with Workday’s culture. The company also needed a way to help people leaders newer to management learn and on-ramp quickly, in alignment with the speed of the business. One of the steps Workday took to protect and nurture its special culture was reaching out to BetterUp to try out its leadership coaching. In partnership with Workday, BetterUp introduced an initial pilot program focused on people managers, with the goal of helping Workday support and grow its people leaders in the future."
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BetterUp
Published By: Staples     Published Date: Oct 24, 2018
Personal devices on corporate networks. Social media in the office. Millennials in the workforce. Technology is changing fast in the workplace and corporate IT managers are working to support a wider variety of user segments without putting the organization at risk. Watch this on-demand webinar to hear two IT experts diagnose the impact of the latest technology trends in the workplace and provide useful advice on how to support new user segments securely.
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it security, mobility, it user segments, technology trends, enterprise technology
    
Staples
Published By: CyberSource     Published Date: Oct 19, 2018
Our latest report examines the trends and challenges facing fraud managers today and provides the strategies to address them. Learn how your peers are faring, and see how you compare to them.
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CyberSource
Published By: insightsoftware     Published Date: Oct 19, 2018
Never has so much pressure fallen on the shoulders of finance to be timely and credible with the reporting of financial results. Ninety percent of financial executives report feeling pressured to close the books faster, according to a recent Adra Match study. This burden is driven by the needs of managers who have less time than ever before to make important tactical decisions. To download this White Paper, please complete the following form.
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insightsoftware
Published By: Carbonite     Published Date: Oct 10, 2018
Businesses virtualize to consolidate resources, reduce costs and increase workforce mobility. But failing to protect VMs with purpose-built protection could erase some of those gains. Here are five essential requirements IT managers should look for when deploying data protection for virtual environments.
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Carbonite
Published By: GuideSpark     Published Date: Oct 09, 2018
Strengthen your employee value proposition (EVP) by enabling managers to better communicate compensation. Impactful communication strategies will help your employees better understand the company’s pay philosophy and their compensation. Learn how in this whitepaper.
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GuideSpark
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"Are performance reviews more time consuming than useful? Do your employees and your organisation actually benefit from them? Well they should, and if done right, they will. In this brief, you'll learn 6 common excuses that companies make for not adopting a cloud-based tool, and the best practices for overcoming these challenges. Learn how reviews can: • Motivate managers and employees • Create better managers (not better reviewers) • Improve team performance • Contribute to organisational knowledge"
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"A continuous performance management culture boosts revenue by 70% - so how can you build a culture of it to maximize growth? Download this brief to discover the benefits to creating a culture of continuous performance management. 90% of employees think annual reviews aren’t accurate, so how can managers flip the script and deliver more meaningful, growth-focused performance evaluations?  Learn why making performance management a continuous process, not a yearly or semi-yearly one, leads to more revenue and a more powerful workforce.   This guide will show you:  * Why you should make performance reviews ongoing  * How to align employee goals with the organization’s vision  * The positive impact training has on the bottom line "
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"Today’s workforce has become more dynamic than ever. Is your performance management strategy caught up to the times? Traditional performance management strategies often alienate employees, inhibit growth, occur too infrequently, and produce a nightmare of paperwork. Check out these five simple talent management trends that can help you streamline your performance initiatives: • Reduce or eliminate documentation • Focus more on coaching and development • Move toward guidance vs. guidelines Download 5 Easily Adoptable Trends in Performance Management and learn how to enable managers to create an honest, open, and free-flowing approach to performance management. Get higher engagement and greater productivity from your employees by following these trends. "
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Cornerstone OnDemand
Published By: Kronos     Published Date: Sep 24, 2018
This is the second in a series of three white papers that discuss proven strategies and best practices for optimizing three key elements of success — People, Process, and Technology — to address critical challenges and drive competitive advantage in today’s logistics industry. Keep reading to gain valuable insights into the “Process” trends and issues that are top of mind for managers across the logistics sector.
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Kronos
Published By: StreamSets     Published Date: Sep 24, 2018
The advent of Apache Hadoop™ has led many organizations to replatform their existing architectures to reduce data management costs and find new ways to unlock the value of their data. One area that benefits from replatforming is the data warehouse. According to research firm Gartner, “starting in 2018, data warehouse managers will benefit from hybrid architectures that eliminate data silos by blending current best practices with ‘big data’ and other emerging technology types.” There’s undoubtedly a lot to ain by modernizing data warehouse architectures to leverage new technologies, however the replatforming process itself can be harder than it would at first appear. Hadoop projects are often taking longer than they need to create the promised benefits, and often times problems can be avoided if you know what to avoid from the onset.
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replatforming, age, data, lake, apache, hadoop
    
StreamSets
Published By: Kronos     Published Date: Sep 20, 2018
If you’ve tried managing your retail operation’s labor performance without reliable, real-time data, you know the costly shortcomings of this approach. Tap into clear, easy-to-access workforce data — a single view of all elements of your workforce that empowers you to make effective decisions and protect your bottom line. Workforce Analytics for Retail transforms labor and sales data into meaningful business intelligence. Learn how managers can make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
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Kronos
Published By: CA Technologies EMEA     Published Date: Sep 13, 2018
Moderne Lösungen wie CA PPM bieten kontinuierlich Verbesserungen gegenüber IT-Anforderungsmanagementtools der vorigen Generation. Sie bieten immer wieder neue Funktionalitäten, um die Belastung des PMO, des Finanzmanagers, des Ressourcenmanagers und des Produktmanagers zu verringern. In den letzten Jahren haben neue Anbieter, die am großen und zunehmend einflussreichen Markt für das Projekt- und Portfoliomanagement (PPM) Fuß fassen möchten, Module entwickelt und in ihre SaaS-Plattformen integriert. Diese Anbieter behaupten, dass ihre Tools leicht zu installieren und leicht zu verwalten sind und ihren Kunden Geld sparen. Das klingt zu gut, um wahr zu sein. Und für die meisten Unternehmen ist es das auch.
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CA Technologies EMEA
Published By: HotSchedules     Published Date: Sep 11, 2018
Turnover is a fact of life in the restaurant industry. Studies show that reducing turnover can have a major impact on your restaurant’s profitability but retaining your managers requires an understanding of the problem’s root causes. In some cases managers don’t leave for higher paying jobs, they leave because they’re unprepared for the job at hand. This ebook will dive into ways to equip your managers with the right tools to succeed to increase retention and reduce turnover of your top talent.
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HotSchedules
Published By: HotSchedules     Published Date: Sep 11, 2018
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
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HotSchedules
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Reconstructing resource management tools to simplify tasks, drive collaboration and facilitate action. People who use technologies at home expect the same ease of use and intuitiveness for the tools they use in the workplace. But enterprise tools aren’t keeping up with the pace of change. Many product and portfolio management (PPM) solutions force resource managers to create entire workflows or navigate through multiple screens just to see the fundamental component of resource management—what their people are working on. Resource managers also cite shortcomings such as no simple way to perform everyday tasks, communicate in context with others, drill down into key information, narrow the field of resources and forecast financials and model outcomes.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
The latest version of CA Project & Portfolio Management facilitates core financial activities with the ease and familiarity of a spreadsheet. Two years ago, CA began to reevaluate how organizations were leveraging their project and portfolio management solutions. Our goal was to identify ways CA Project & Portfolio Management (CA PPM) could better serve every user, from project, resource and financial managers to executive decision makers and team members. CA PPM 15.3 simplifies the job of the financial manager with Microsoft Excel®-like functionality, embedded communication and collaboration features, and direct links to the industry’s most popular reporting and business intelligence tools.
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CA Technologies EMEA
Published By: Red Hat     Published Date: Aug 22, 2018
In the emerging digital enterprise, there’s a good chance some application development will be taking place outside the information technology department. It’s not that the role of IT is in any way being diminished – in fact, IT managers are getting busier than ever, overseeing the technology strategies of their enterprises. Rather, the pieces are in place for business users to build and configure the essential business applications they need, on a self-service basis, with minimal or no involvement of their IT departments. As the world moves deeper into an era of ongoing disruption from digital players – be they startups, or teams within established enterprises – technology has become an essential part of every job, from the boardroom to the boiler room. Accordingly, the discipline of IT is no longer confined to the data center or development shop. Many business managers and professionals are building, launching or downloading their own applications to achieve productivity and respond
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Red Hat
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