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Published By: Workplace by Facebook     Published Date: Jun 24, 2019
With endless media, services and products available in just a few taps on a smartphone, people are becoming accustomed to a new level of instant access. Whether it’s a ride to a party, payment sent to a friend or streaming a movie, speed is everything. Thanks to technology, Gen Y has come of age in the on-demand economy. Meeting these expectations is crucial to Workplace’s mission to empower people to work together efficiently and effectively. In order to better understand this generation's expectations – and how to cater to them – we’ve partnered with behavioural insights agency, Canvas8 to explore how this desire for immediacy is reshaping the future of work. In this report, we uncover why employees want companies to pick up the pace and what on-demand looks like at work.
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Workplace by Facebook
Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
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Genesys
Published By: Red Hat     Published Date: Jun 19, 2019
Agile integration — combining integration technologies, Agile delivery techniques, and cloud-native platforms to improve speed and security of software delivery — is a critical foundation for successful digital transformation. The pace of digital innovation and disruption continues to accelerate, driving the need for faster change to business models, processes, and applications. Firms that can quickly reconfigure and reconnect old and new applications have the advantage, and those with slow integration processes are at serious risk of losing customers. An Agile combination of integration and custom development is needed to meet the customer’s expectations and avoid losing market share to competitors that do put the customer first.1 For this study, we assessed the differences between successful and less successful Agile integration and app delivery strategies, why some firms can change their business faster, and what makes one integration strategy better than another. In March 2018, Re
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Red Hat
Published By: Evariant     Published Date: Jun 18, 2019
In healthcare, a traditional call center experience can feel much like calling a cable company—detached, dull, frustrating. Personalized engagement is critical to the future of healthcare, but call center agents are often not given the tools to meet consumer expectations. Agents may be limited to a basic set of functions with minimal insights on patient journeys. Download this infographic which highlights the enormous opportunity healthcare providers have to modernize their approach to the call centers.
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Evariant
Published By: AWS     Published Date: Jun 10, 2019
Reduce costs and scale to meet customer expectations Software-as-a-service (SaaS) delivery models are being adopted faster than ever to meet business and consumer demand, prompting organizations to move their customer-facing applications to the cloud. As a result, Independent Software Vendors (ISVs) need to modernize their applications to deliver the flexibility and scale customers expect, without the restrictions and high costs of running applications on commercial databases. mLogica provides deep industry expertise, backed by powerful engineering, to help ISVs quickly modernize their applications on Amazon Aurora and drive greater business value with Amazon Web Services (AWS). Register for our webinar to learn how mLogica and AWS can help you transform your business on the cloud, so you can deliver modern, high-performing solutions to your customers.
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AWS
Published By: KPMG     Published Date: Jun 06, 2019
Cities need to rethink public transport systems to meet consumer demand for flexible, on-demand services. By doing this, they can also unclog congested roads, improve safety and reduce carbon emissions. Read this insight to discover: • how patterns of mobility are changing in major cities • what customers want – and the key challenges to meeting their expectations • whether microtransit solutions can be an effective complement to traditional public services • three key levers to pull to develop responsive, demand-driven services.
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KPMG
Published By: Seismic     Published Date: May 24, 2019
Recent research from CSO Insights found that 61% of organizations have a dedicated sales enablement function; however, not all enablement teams are equally effective. In fact, only 34% of organizations are effective while the majority, 66%, meet some internal expectations and end up with average results. Watch the webinar to learn how to: ? Put the customer as your primary focus ? Formalize collaboration with clear accountability ? Utilize tactical content management ? Leverage state-of-the-art enablement technology In this webinar you'll learn the secret to achieving an ultra-efficient, revenue-generating sales and marketing engine.
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Seismic
Published By: Motorola Solutions     Published Date: May 21, 2019
When it comes to worker safety, efficiency and production, nothing is faster than right now. Organizations across various energy segments — oil, gas, petrochemical, electric utilities, water utilities and mining — are currently juggling a mix of communications solution devices and are hindered by gaps in coverage, poor battery life and fragile equipment that cannot withstand harsh environmental conditions. The power of now puts instant communications at your workers’ fingertips — because when communication slows, operation slows. Citizens rely on their homes being heated in the winter, clean running water and lights that turn on when they flip the switch. Meeting these expectations requires reliable, clear voice and data communications for energy workers day-in and day-out. So workers can communicate safely in hazardous environments. So precious resources are not wasted and efficient operations are maintained. So energy companies can continue to exceed expectations. Unified communicati
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Motorola Solutions
Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers’ expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with our industry-leading analytics capabilities.
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fitech, analytics, analytic decisioning, challenger banks, banking, financial services
    
FICO EMEA
Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with a set of industry-leading fraud management capabilities.
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fitech, fraud, compliance, challenger banks, banking, financial services
    
FICO EMEA
Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with its industry-leading risk decisioning capabilities.
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fitech, risk decisioning, challenger bank, banking
    
FICO EMEA
Published By: IBM APAC     Published Date: May 14, 2019
If anything is certain about the future, it’s that there will be more complexity, more data to manage and greater pressure to deliver instantly. The hardware you buy should meet today’s expectations and prepare you for whatever comes next. Power Systems are built for the most demanding, data-intensive, computing on earth. Our cloudready servers help you unleash insight from your data pipeline — from managing mission-critical data, to managing your operational data stores and data lakes, to delivering the best server for cognitive computing. With industry leading reliability and security, our infrastructure is designed to crush the most data-intensive workloads imaginable, while keeping your business protected. - Simplified Multicloud - Built-in end-to-end security - Proven Reliability - Industry-leading value and performance
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IBM APAC
Published By: Veeam '18     Published Date: May 01, 2019
The digital revolution is transforming every industry. Yet it also brings new challenges: threats to the security and Availability of mission-critical data and services. Approximately 80% of IT decision-makers say their organization has an Availability gap, that is, a failure to meet recovery requirements—a common issue across all industries. 75% say they also have a data protection gap, meaning they are unable to protect their data frequently enough to ensure that business units’ expectations against data loss are being met.
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Veeam '18
Published By: Aventri     Published Date: Apr 29, 2019
"Successful meetings management requires a wide array of skills and tools to help you meet stakeholder's expectations and reach your goals. From tools to assist with budget creation to meeting approval workflows and cost-effective venue sourcing, a great meetings management program takes a lot of effort. That's why at Aventri, we created an eBook that combines all the essential meeting management strategies into one package. Learn how to: • Efficiently source the right meeting venue • Use the right meeting management technology to increase success • Implement money saving strategies with big budget results • Measure your total meeting spend and return. In the end, you will feel confident in your abilities to implement a successful meeting management strategy at your organization."
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Aventri
Published By: Motorola Solutions     Published Date: Apr 26, 2019
ffective communications are the foundation for any good team, and the transportation and logistics (T&L) sector is no exception. Charged with managing the warehousing, inventory, and movement of freight across the supply chain — both through internal and external distribution networks — T&L professionals rely on high levels of team collaboration to get the job done right. By helping companies leverage the knowledge, talents, and insights of their people, effective team communications ensures that customers get their deliveries when, how, and where they want them. Meeting those expectations in today’s fast-paced, demanding distribution environment requires reliable, clear voice and data logistics communications that start at the warehouse and end at the point of delivery. In this white paper, we explore the key challenges that T&L companies are facing in today’s business environment and hear how instant push-to-talk and advanced video surveillance can help them develop streamlined suppl
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Motorola Solutions
Published By: MuleSoft     Published Date: Apr 15, 2019
Financial services has seen more disruptive technologies introduced over the past three years than any other industry. To meet customer expectations for on-demand delivery, banks must look beyond digitizing existing services and establish open banking platforms for connected digital services. Read this whitepaper to learn: Three strategic mindsets that drive digital transformation in banking. A four step strategy for building an Open Banking digital platform strategy with APIs. How one global top tier bank developed a digital platform to transcend disjointed customer experiences.
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MuleSoft
Published By: Aventri     Published Date: Apr 11, 2019
"Successful meetings management requires a wide array of skills and tools to help you meet stakeholder's expectations and reach your goals. From tools to assist with budget creation to meeting approval workflows and cost-effective venue sourcing, a great meetings management program takes a lot of effort. That's why at Aventri, we created an eBook that combines all the essential meeting management strategies into one package. Learn how to: • Efficiently source the right meeting venue • Use the right meeting management technology to increase success • Implement money saving strategies with big budget results • Measure your total meeting spend and return. In the end, you will feel confident in your abilities to implement a successful meeting management strategy at your organization."
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Aventri
Published By: Here Technologies     Published Date: Mar 29, 2019
Rich, real-time location intelligence enables third-party logistics (3PL) companies to deliver pinpoint accuracy and offer superior service, which ultimately means higher volumes, better timelines and more competitive budgets. This ebook looks at seven specific ways in which location data is being used by 3PL companies to enable more accurate fleet routing, precise tracking of vehicles and the ability to meet increasingly demanding customer expectations. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes), HERE can help 3PL companies develop key competitive advantages.
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here technologies, transport and logistics
    
Here Technologies
Published By: Schneider Electric     Published Date: Mar 28, 2019
To win the colocation race you need to be faster, reliable, innovative and efficient –all while making smarter design choices that will ensure positive returns. Customers are demanding 100% uptime and always-on connectivity –be it small enterprises to large Internet Giants–and colocation providers need to meet these expectations. The growing adoption of prefabricated data centers allows just that. With the undisputed benefits of prefab modules and building components(like speed or quality),colocation providers can manage their business today, and deploy faster in the future. Chris Crosby, CEO for Compass Datacenters, is well-known for his expertise in the data center industry. From its founding in 2012, Compass’ data center solutions have used prefabricated components like exterior walls and power centers to deliver brandable, dedicated facilities for colocation providers. Prefabrication is the central element of the company’s “Kit of Parts” methodology that delivers customizable data center solutions from the core to the edge. By attending this webinar, colocation providers will: • understand the flexibility and value delivered via the use of prefabricated construction • Hear the common misperceptions regarding prefabricated modules and data center components • learn how prefabricated solutions can provide more revenue generation capability than competing alternatives • know what key things to consider when evaluating prefabricated data center design
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data centers, colocation provider, schneider electric, - modular data centers, prefabricated data center
    
Schneider Electric
Published By: HERE Technologies     Published Date: Mar 28, 2019
Rich, real-time location intelligence enables third-party logistics (3PL) companies to deliver pinpoint accuracy and offer superior service, which ultimately means higher volumes, better timelines and more competitive budgets. This ebook looks at seven specific ways in which location data is being used by 3PL companies to enable more accurate fleet routing, precise tracking of vehicles and the ability to meet increasingly demanding customer expectations. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes), HERE can help 3PL companies develop key competitive advantages.
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location data, mapping, here technologies
    
HERE Technologies
Published By: Oracle     Published Date: Mar 18, 2019
Today’s customers, from across many generations and wealth levels, are hyperconnected. This digibook is a guide for financial services providers to building enduring customer relationships through technology.
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Oracle
Published By: Dell APAC     Published Date: Mar 01, 2019
From the desk to the meeting or somewhere in between, they always get the job done and exceed expectations every time. They excel with powerful technology to keep them on task, so that’s exactly what we give them. Here are more tips on how to keep them in the zone.
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Dell APAC
Published By: Unit4     Published Date: Feb 18, 2019
Trying to meet evolving donor expectations? Ensure optimum use of funding? Neither is possible if you’re underestimating your direct and indirect overhead costs. Learn four steps to true cost allocation for not-for-profit organizations, and the accountability and transparency benefits a modern cost allocation system can deliver.
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nonprofit, ngo, erp, cost allocation, financial control
    
Unit4
Published By: Unit4     Published Date: Feb 18, 2019
Trying to meet evolving donor expectations? Ensure optimum use of funding? Neither is possible if you’re underestimating your direct and indirect overhead costs. Learn four steps to true cost allocation for not-for-profit organizations, and the accountability and transparency benefits a modern cost allocation system can deliver.
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Unit4
Published By: InReality     Published Date: Feb 11, 2019
Whether they start in-store, on-the-go, or from their couches at home, today’s shoppers travel complex buying journeys, crossing multiple channels and devices— all while expecting retailers and brands to understand them and meet their growing expectations. This new study reveals what motivates in-store shoppers to make a purchase and keep them coming back again and again.
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InReality
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