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Published By: Silver Peak     Published Date: Dec 31, 9999
Offsite data replication is key to ensuring ongoing business operations, but it can be complex and costly, especially when performed over long distances. Join this discussion to discover how you can apply fast, cost effective and reliable remote replication that can: • Meet Recovery Point Objectives (RPO) by reducing remote replication times by up to 20X • Reduce bandwidth costs and extend replication distances • Lower storage costs while increasing storage flexibility • Leverage emerging cloud and virtualization technologies for better offsite disaster recovery Hear from the experts and users at Dell Compellent, Silver Peak and AlaskaUSA discuss essential data replication strategies and technologies.
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offsite data, remote replication, reliable, storage flexibility, cloud, virtualization, technology, offsite disaster recovery
    
Silver Peak
Published By: Datastax     Published Date: Oct 21, 2019
A recent Gartner survey found that 80% of respondents using public cloud are using more than one cloud service provider (CSP). As databases move to the cloud, the database management service vendor landscape is shrinking, and data governance and integration are becoming more complex. Are you ready for the impact of multicloud deployments on data and analytics strategies in your own organization? This new Gartner report on multicloud and intercloud data management provides an impact appraisal along with recommendations for leaders planning to incorporate multiple CSPs into their data management strategies.
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Datastax
Published By: AppZen     Published Date: Oct 21, 2019
Modern finance teams are adopting AI to automate processes and enable complex decision making across a broad swath of their operations. AI-powered spend auditing is especially promising because expenses and payables are rife with spend leakage, non-compliance, and inefficiencies. Download this whitepaper to learn how to evaluate potential AI-powered spend auditing solutions.
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AppZen
Published By: ttec     Published Date: Oct 16, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centre and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact centre associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
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ttec
Published By: ttec     Published Date: Oct 16, 2019
As customer service organizations grow more complex, the day-to-day work of a contact center agent will change. Automation will tackle simple, repetitive tasks; agents will need different skills to handle more complex requests. This report helps contact center leaders understand how they need to hire a different type of workforce as AI, automation, and the changing nature of contact center work impact agent responsibilities, metrics, and performance — and what that means for customer experiences in the future.
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ttec
Published By: Centercode     Published Date: Oct 16, 2019
Today's technology is getting more and more complex, and it's moving from the lab to homes and offices faster than ever. Increasing competition, expanding markets, and a growing expectation for seamlessness mean IoT and SaaS companies alike are looking for a thorough but fast-paced means to validate the quality of their products and releases. This e-book gives a straight-forward introduction to Customer Validation -- the modern framework for beta testing. It anchors the four key components of traditional beta (people, products, environment, and time frame) around the needs of present-day product development. This includes: establishing the building blocks for thoroughly testing interoperability, creating accurate user scenarios, carving out channels for direct customer interaction, and identifying solutions that will delight your audience.
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Centercode
Published By: Infinidat EMEA     Published Date: Oct 14, 2019
Da Daten nicht nur zu einem Business Enabler werden, sondern auch die Grundlage für den Wettbewerbsvorteil des Unternehmens, hat sich die Always-On-Datenverfügbarkeit zu einer kritischen Geschäftsanforderung an die IT-Organisation entwickelt. IT-Organisationen versuchen seit Jahren, die Dateninfrastruktur so zu gestalten, dass sie die Anforderungen des Always On erfüllt, jedoch mit hohen Kosten und Komplexität. Hier können auch mehrere potentielle Fehlerquellen auftreten. Für ein echtes Always On muss Zero Recovery Point Objective (RPO=0) und Zero Recovery Time Objective (RTO=0) vorliegen. Dies sind die Basisanforderungen einer Always-On-Lösung.
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Infinidat EMEA
Published By: InMoment     Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt is not enough to accurately determine your guests’ needs. Guests need to be presented with the option to share feedback at the right time for them—whenever, wherever, and however they want to. At the same time, the volume of feedback requests and the length of surveys often result in survey fatigue and other negative emotions in guests. This is just one of the complex issues restaurant brands find themselves facing today. Others include: • How do I understand the experience every individual guest has with my brand? • How do I communicate with them in a way that they’re more likely to give feedback? • How can I demonstrate awareness of the guests’ situations and acknowledge their needs?
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InMoment
Published By: GoCardless     Published Date: Oct 14, 2019
L'authentification forte du client (ou SCA pour Strong Customer Authentication) est une législation européenne qui entrera en vigueur le 14 septembre 2019. Pour de nombreuses entreprises, cette législation requirt la mise en place de mesures de sécurité supplémentaires au cours des achats en ligne. Les consommateurs accepteront-ils ces changements ou les rejetteront-ils en abandonnant la transaction en plein processus ? Les acheteurs recherchent-ils en priorité la sécurité ou la simplicité ? Nous avons mené une étude sur 4 000 clients en France, au Royaume Uni en Allemagne et en Espagne afin d'analyser leur attitude face à la sécurité et à la simplicité des achats en ligne. Téléchargez les résultats complets de l'étude et découvrez les réponses aux questions suivantes : Les acheteurs en ligne privilégient-ils la sécurité ou la simplicité ? Réduiraient-ils leurs achats auprès de marques disposant de processus de sécurité complexes ? Comment considèreraient-ils certains modes d'autorisat
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GoCardless
Published By: GoCardless     Published Date: Oct 14, 2019
Die bald in Kraft tretende SCA zwingt Unternehmen einen Großteil ihrer Online-Zahlungen mit zusätzlichen Sicherheitsmaßnahmen zu versehen. Wir wissen: Kunden neigen dazu, einen komplexen Bezahlvorgang abzubrechen. Wie werden sie also auf die kommenden Änderungen reagieren? Wir haben 4.000 Kunden in Großbritannien, Frankreich, Deutschland und Spanien zu ihrer Einstellung zu Sicherheit und Komfort beim Online-Einkauf befragt. Wir stellten ihnen auch Fragen zu bestimmten Aspekten der neuen SCA-Gesetzgebung und darüber, wie sich eine erhöhte Sicherheit an der Kasse auf ihr Kaufverhalten auswirken würde. Werden beispielsweise abgefragte biometrische Daten wie ein Fingerabdruck Ihre Kunden verschrecken oder mehr Sicherheit vermitteln? Und würden sich die Befragten für das Lastschriftverfahren entscheiden, um den Komfort zu gewährleisten? Füllen Sie das Formular aus und erhalten Sie noch heute unseren kostenlosen Leitfaden mit allen detaillierten Umfrage-Ergebnissen.
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GoCardless
Published By: LogMeIn EMEA     Published Date: Oct 11, 2019
De plus en plus d’organisations cherchent à implémenter une solution d’assistance à distance intuitive qui offre aux professionnels une productivité à la demande et qui permet de résoudre rapidement les problèmes toujours plus nombreux qui encombrent les équipes d’assistance aujourd’hui. Mais choisir la meilleure solution d’assistance peut se révéler un défi, à mesure que les attentes des utilisateurs progressent et les systèmes deviennent plus complexes et offrent plus d’options et de fonctionnalités. Ce guide d’achat va vous permettre de sélectionner l’outil d’assistance à distance le plus adapté à votre organisation. Avec plus de 15 ans d’expérience, LogMeIn offre un portefeuille de solutions leader du marché pour répondre à chacune de vos demandes de support à distance.
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LogMeIn EMEA
Published By: LogMeIn EMEA     Published Date: Oct 11, 2019
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
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LogMeIn EMEA
Published By: Zilliant     Published Date: Oct 11, 2019
The maintenance, repair and overhaul (MRO) and industrial distribution industry is massive and continues to grow at a steady pace. Despite this positive outlook, individual MRO distributors aren’t short on their own challenges when it comes to retaining and growing their market share. There are several factors hindering MRO companies from retaining the share they have and claiming more. Namely: • Complexity: Their large customer counts and behemoth SKU counts render it impossible to give reps market-aligned pricing guidance and sales intelligence • Competition: MRO is ripe for poaching by Amazon, and as a result, traditional distributors continue to see market share slipping away to the online giant • Skills: A massive generational shift in the workforce is resulting in a skills gap that’s proving particularly problematic to fill In this playbook for MRO and industrial products distributors, we will discuss how growth is hindered in this dynamic industry and then provide reimagin
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Zilliant
Published By: MuleSoft     Published Date: Oct 10, 2019
An Airbus A380 is made up of 7 million different pieces with each piece coming from different parts of the world including Germany, Spain, UK, and France. Assembling the final plane requires support from various IT and operations teams. Leveraging legacy supply chain technology to support on-time arrival and coordination of parts was incredibly challenging, and only worsened with the need for new parts and pressure of massive growth. In order to scale, Airbus needed to think through how to transform and digitize its global supply chain. Hear from Airbus and how they are leveraging Anypoint Platform to enhance their production efficiency, and ultimately, drive innovation throughout the entire supply chain. In this webinar, you will learn how to: Leverage APIs to support a complex manufacturing process with multiple global partners. Foster collaboration amongst siloed IT teams through API reuse and API-led connectivity. Reduce time to market by providing end-to-end visibility acros
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MuleSoft
Published By: MuleSoft     Published Date: Oct 10, 2019
Many businesses are now considering various options as they migrate to SAP S/4 Hana. Numerous organizations rely on SAP platform solutions, many of which were implemented during the late 1990s and early 2000s. By 2025, SAP will end mainstream maintenance on all instances of ERP installations forcing enterprises to migrate to SAP S/4HANA, or re-implement complex ERP installations, which can come with many challenges. Read this whitepaper, written in collaboration with Capgemini, to learn: How to prove the business value of a migration to SAP S/4HANA. Why an API-led architecture is the best approach for SAP S/4HANA integration with existing systems, providing agility and shielding an organization’s technology stack from future changes to other systems. The main principles of a Center for Enablement (C4E) and how it enables enterprises to implement software design with governance and high delivery speeds.
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MuleSoft
Published By: LogMeIn     Published Date: Oct 10, 2019
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.
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LogMeIn
Published By: LogMeIn     Published Date: Oct 10, 2019
De plus en plus d’organisations cherchent à implémenter une solution d’assistance à distance intuitive qui offre aux professionnels une productivité à la demande et qui permet de résoudre rapidement les problèmes toujours plus nombreux qui encombrent les équipes d’assistance aujourd’hui. Mais choisir la meilleure solution d’assistance peut se révéler un défi, à mesure que les attentes des utilisateurs progressent et les systèmes deviennent plus complexes et offrent plus d’options et de fonctionnalités.
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LogMeIn
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Das Speicher-Array InfiniBox® für Unternehmensanwendungen bietet höhere Performance als reine Flash-Lösungen, hohe Verfügbarkeit und Multi-Petabyte-Skalierbarkeit für Aufgaben mit gemischten Anwendungen. Zero-Impact-Snapshots und Aktiv/Aktiv-Replizierung sorgen für enorm verbesserte Business-Agilität, und FIPS-validierte Verschlüsselung für ruhende Daten macht das sichere Löschen von nicht mehr benötigten Arrays überflüssig. Mit InfiniBox können IT-Organisationen in Unternehmen sowie Anbieter von Cloud-Diensten ihre Service-Level-Ziele übertreffen und gleichzeitig Kosten und Komplexität ihrer Speicherumgebung im Petabyte-Maßstab reduzieren.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Auch nach jahrzehntelangen Fortschritten in Industrie und Technik existiert immer noch keine universelle integrierte Storage-Lösung, die das Risiko verringern, die Profi tabilität sichern, die Komplexität beseitigen und sich nahtlos in die Betriebs- und Verwaltungsprozesse der Unternehmen für Daten in großem Maßstab einfügen können. Zur Erreichung dieser Ziele gibt es Fähigkeiten, um optimale Ergebnisse zu möglichst niedrigen Kosten zu erreichen. Diese Fähigkeiten umfassen Verfügbarkeit, Zuverlässigkeit, Performance, Datendichte, Managementfähigkeit und Integration in Anwendungs-Ökosysteme. Das vorliegende White Paper skizziert ein besseres Konzept für die Speicherung von Daten in großem Maßstab, so dass diese Probleme nicht nur heute, sondern auch in Zukunft gelöst werden.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Maintenant que les données sont devenues un levier de business et aussi un vecteur d’avantage compétitif, la disponibilité permanente des données, Always On, se pose en exigence stratégique attendue de l’organisation IT. Confrontées à plusieurs points de défaillance potentiels, les organisations IT s’eff orcent depuis des années de concevoir leur infrastructure de données de façon à tenir l’objectif Always On, ce qui induit des coûts élevés et une certaine complexité. Pour qu’une solution soit toujours Always On, elle doit avoir un objectif de point de reprise RPO (Recovery Point Objective) de 0 et un objectif de temps de reprise RTO (Recovery Time Objective) de 0. Mais ces conditions certes élémentaires d’une solution Always On ne sont en aucun cas suffi santes.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Même après des décennies d’avancées de l’industrie et de progrès technologiques, il n’existe pas encore de solution de stockage intégrée et universelle capable de réduire les risques, de favoriser la rentabilité, d’éliminer la complexité et de s’intégrer en toute transparence aux opérations et processus de gestion des données à grande échelle. Pour tenir ces objectifs, il faut des fonctionnalités permettant d’atteindre les meilleurs résultats au meilleur coût., Ces fonctionnalités incluent la disponibilité, la fi abilité, la performance, la densité, la facilité de gestion et l’’intégration de l’écosystème applicatif. Ce livre blanc propose une nouvelle vision du stockage de données à grande échelle, de façon à régler les problèmes aujourd’hui et dans le futur.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
La baie de stockage d’entreprise lnfiniBox® délivre des performances supérieures à la technologie tout-Flash, de hauts niveaux de disponibilité et une évolutivité de plusieurs pétaoctets pour des charges applicatives mixtes. Des instantanés zéro impact et une réplication active/active améliorent nettement l’agilité, tandis que le chiffrement des données au repos validé FlPS élimine la nécessité d’effacer les baies déclassées. Avec InfiniBox, les services IT des entreprises et les fournisseurs de services cloud surpassent les objectifs de niveau de service tout en réduisant le coût et la complexité de leurs opérations de stockage de l’ordre du pétaoctet.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
As data becomes not only a business enabler but also the base of the business’s competitive advantage, Always On data availability has become a critical business requirement from its IT organization. With multiple potential points of failure, IT organizations have been struggling for years to design data infrastructure to meet the Always On requirement with a high cost and complexity. For a solution to be truly Always On it needs to have both zero Recovery Point Objective (RPO=0) and zero Recovery Time Objective (RTO=0). These are necessary requirements from an Always On solution but by no means sufficient.
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Infinidat EMEA
Published By: Adobe     Published Date: Oct 10, 2019
2019 may be the year where a strong CIO-CMO relationship moves from aspiration to imperative. The notion that marketing and IT should aim to strategically align themselves is not ground-breaking. But the reality of the CIO-CMO relationship is more complex, the route toward its success harder to traverse. When large enterprises are faced with digital transformation and customer-facing initiatives; too often, IT and marketing fail to collaborate well enough to create a competitive advantage. Or even enough to keep up with competitors. This whitepaper takes a deep dive into the CIO-CMO relationship. It was created to help marketing and IT decision makers learn how, together, they can make a realistic and immediate impact on the customer journey.
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Adobe
Published By: Adobe     Published Date: Oct 10, 2019
A great demand-side platform (DSP) partner can help you do this. Ensuring that the partner you select will improve rather than aggravate the complexity of the situation is crucial. When selecting a DSP partner it’s too easy to be taken for a ride in the wrong direction, resulting in money being poorly spent or wasted. With our essential DSP checklist, you’ll have the confidence to make the right decision.
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Adobe
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