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Published By: Oracle     Published Date: Sep 05, 2019
In this guidebook, learn how modern retailers are using integrated hardware and software POS solutions to expand the range of their customer interactions. One thing is certain, hardware and software must work together to readily accommodate new consumer demands.
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Oracle
Published By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives. This paper explores: • Customer Voices: a look at three customers experiences working and thriving with GCP cloud • Shopping trends and forecasts for 2019 • What’s on offer with Rackspace and our Fanatical Experience™
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Rackspace - Google Cloud
Published By: GFT USA, Inc.     Published Date: Jun 26, 2019
Drawing on over 30 years of financial services industry expertise, GFT is GCP’s premiere, go-to, pure play financial services partner enabling GCP services and products greater visibility and utilization within FIs across Capital Markets, Retail, Insurance, and Asset Management business segments. Leveraging reputational credibility from long-standing relationships with top global FIs, GFT offers GCP a unique and invaluable view into pressing problems and potential solutions for the rapidly changing FS market.
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GFT USA, Inc.
Published By: Samsung     Published Date: Jun 20, 2019
We are witnessing the digitisation of the entire retail ecosystem. While many have long debated whether online or offline will ‘win’ the retail battle, it is becoming clear that the future face of retail is a seamless merger of the two. Converge with data and logistics and you have a single, integrated overview that forms the blueprint for the next wave of disruption in retail. Samsung Display Solutions provide a digital canvas for retailers to create their own immersive experiences. To find out how download this whitepaper today!
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samsung, display solutions, retail ecosystem
    
Samsung
Published By: Motorola Solutions     Published Date: Jun 05, 2019
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER. In the world of retail, the customer is always right. That’s why retailers today must ensure their staff is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless experience for shoppers and keep them coming back. When retailers create an engaging experience, customer interactions turn into transactions and occasional buyers turn into loyal brand advocates. Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer and employee interactions, efficiency and safety both in stores and warehouses – but which business radio model is right for
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Motorola Solutions
Published By: Global Payments     Published Date: May 02, 2019
We live in an age of unrivaled ecommerce opportunity. The number of new internet users is climbing by 248 million each year, equating to 7% annual growth. That figure in turn is dwarfed by booming ecommerce rates, which average out at 14% globally. This report offers an overview of ecommerce markets across the globe, summarizing the current situation, and identifying the most effective ways to nurture business - and the customer experience - on a local and global scale.
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ecommerce growth, global payments, local language, localization, retail, mobile payments, alternative payment methods, chinese wallets
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
The economic face of the APAC region is changing. While the East has long been considered a source of competitively priced raw materials and manufacturing services, the spending power of its inhabitants - and their increased fondness for international travel - has transformed it into a force to be reckoned with. It’s estimated that, over the next five years, 88% of the growth in the global middle class will be in the Asia Pacific region.1 If multinational companies hope to take advantage of this vast new target market, they will need to adapt their expansion strategies and offer APAC customers a tailored retail experience.
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apac growth, global payments, luxury brands, trusted payments, localized purchasing, retail, wechat pay, alipay
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay
    
Global Payments
Published By: Intel     Published Date: Apr 11, 2019
The Internet of Things (IoT) unleashes valuable business insights through data that’s gathered at every level of a retail organization. With IoT and data analytics, retailers now have the capability to gather insight into customer behavior, offer more personalized experiences, achieve better inventory accuracy, create greater supply chain efficiencies, and so much more. But with data comes great risk. A recent report by security firm Thales and 451 Research found that 43 percent of retailers have experienced a data breach in the past year, with a third reporting more than one breach.1 Intel® technology-based gateways and Asavie, a provider of next-gen enterprise mobility management and IoT connectivity solutions, offer a security connectivity solution that minimizes the effort and cost to businesses to ensure safety from cybersecurity attacks. In addition, the Intel/Asavie IoT solution provides retailers with a solid basis to build their smart, connected projects:
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Intel
Published By: Intel     Published Date: Apr 09, 2019
The retail market is evolving with the incorporation of computer vision, advanced RFID solutions, and the ability to collect and analyze data at the edge.
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Intel
Published By: Rackspace     Published Date: Apr 02, 2019
Traditional retailers seeking to digitalize their brand connections to customers, do so with Eagle Eye AIR, a SaaS platform for creating intelligent, real-time digital and mobile solutions for promotions, loyalty programs, rewards and more. With rapid business growth, the volumes of transactions processed per second are constantly being rewritten – yet, its customers’ transactional throughput keeps running smoothly – which is all thanks to the successful migration of its dedicated infrastructure to Google Cloud Platform (GCP). Being a longstanding customer of Rackspace, Eagle Eye trusted the Rackspace Managed Services team in providing expert guidance for every stage of its migration project – which is part of a bigger exercise to transform its technical capabilities.
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Rackspace
Published By: Intel     Published Date: Mar 19, 2019
Digital kiosks are fast becoming ubiquitous in quick-service restaurants, cinemas and retail stores as retailers grapple to embrace automated, digital solutions to keep up with rising labour costs, customer expectations and stiff competition. To maximise the value of self-ordering kiosks, retailers should not perceive digital kiosks as a means to an end but a critical touchpoint within the customer journey. Download the whitepaper to discover how the new generation of self-order kiosks— • Can resolve the challenges of acquiring, training and maintaining a workforce • Can enhance customer experiences throughout the entire shopping and purchasing process • Can facilitate better business decision making through access to valuable customer data
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Intel
Published By: Comcast Business     Published Date: Feb 06, 2019
Retail has been transformed by technology in multiple ways, from the way customers interact with retailers to how products are offered and acquired. Indeed, the entire shopping experience has been redefined and expanded to enable customers to purchase products anytime, anywhere, with any device, from any number of retailers. Consumers’ changing shopping behaviors and their reliance on technology enables retailers to reach a wider swath of potential buyers, moving well beyond the borders of their physical store locations to new geographies and populations. That said, retailers must understand how to use technology effectively to draw in customers and entice them to purchase, as well as help them improve their operations and enable new, innovative ways to keep customers coming back.
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retail, shopping, retailers, wifi, retail technology, network, technology, digital transformation
    
Comcast Business
Published By: MuleSoft     Published Date: Nov 27, 2018
The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems. Read this eBook to discover: Why existing approaches are not sufficient for the pace of digital transformation that retail demands How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks
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MuleSoft
Published By: HP Inc.     Published Date: Aug 31, 2018
o Hear from HP Retail Solutions VP and General Manager, Aaron Weiss on how innovative design and performance point-of-sale are merging to elevate the customer experience. A friendly, easy-to-use technology design is vital to the customer experience. Hardware that blends into its environment and is designed for customers to interact with, helps drive action and engagement. A slim, accessible device like the HP ElitePOS – powered by Intel® Core™ i5 processors – caters to the variety of needs that customers encounter throughout any retail experience.
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HP Inc.
Published By: Cohesity     Published Date: Aug 24, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. For over 90 years, Burris has been a family-owned, family-run business that employs over 1500 people. Burris has built a solid reputation through strong culture, people and commitment to its customers - all reasons why national leading retailers turn to them for custom supply chain solutions. Download this case study to learn how Cohesity helped Burris Logistics reduce their backup windows by over 80%.
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Cohesity
Published By: Cohesity     Published Date: Aug 21, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. For over 90 years, Burris has been a family-owned, family-run business that employs over 1500 people. Burris has built a solid reputation through strong culture, people and commitment to its customers - all reasons why national leading retailers turn to them for custom supply chain solutions.
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Cohesity
Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
It doesn’t matter whether you’re new to Oracle Retail, have an active implementation project that is running or have an existing deployment in production. The same issue applies: You are making a significant investment in the technology and need to develop a reliable and efficient batch schedule. If you’re new to Oracle Retail, you are no doubt embarking on a major project to improve your competitive position in the retail market. With that in mind, your goals will be to shrink the time-to-market for your retail implementation, lower the reliability risks associated with in-house developed solutions and improve the visibility and control of retail business processes. In this eBook you will discover a series of recommendations for operating a fail-safe and efficient Oracle Retail operational environment. You will also understand how automation enables you to streamline the execution of your Oracle Retail batch operations and increase the day-to-day efficiency of your operations teams.
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CA Technologies_Business_Automation
Published By: Epson     Published Date: May 14, 2018
Over the past few years, improvements in mobile devices, Wi-Fi, and cloud computing have made mobile point of sale (POS) solutions e ective and a ordable for businesses of all sizes. Tablets have emerged as the most popular platform for mobile POS solutions, and you may have already heard the buzz about them. There’s a reason for all the hullaballoo. In addition to integrating payments and making retail transactions more e cient than using a traditional electronic cash register (ECR), tablet POS solutions can provide robust management data. A tablet POS solution makes sense for many retailers, particularly if you’re looking to: • replace an ECR or want to have a mobile POS in place on opening day • unlock new pro t-making and cost-saving opportunities • expand your business • keep pace with ever-changing customer expectations Figuring out which tablet POS solution is the best for your business may seem like a huge challenge. But don’t worry. Taking the right approach, by using too
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Epson
Published By: Epicor     Published Date: Apr 30, 2018
More and more hardware and home center retailers are using the rich and robust Epicor® Eagle N Series® solutions for higher profits and faster growth—all while building loyal customer relationships. Now, with hundreds of additional enhancements built in, Epicor Eagle N Series software can help you streamline nearly everything you do for your business so you can focus on running more efficiently and profitably. With Eagle N Series, you can: • Simplify everyday processes—natural, intuitive workflows whisk you through everyday activities • Manage complex inventory despite seasonal and trend-based demand swings • Improve overall business performance—make fast, informed decisions using intuitive on-screen analytics and dashboards What do businesses powered by Eagle N Series have to say about it? Read on to find out.
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retail pos software, hardware pos, mobility software, mobile pos, inventory management software, customer loyalty software, mobile technology, pos technology
    
Epicor
Published By: Epicor     Published Date: Apr 17, 2018
More and more sporting goods and outdoor sports retailers are using the rich and robust Epicor® Eagle N Series® solutions for higher profits and faster growth—all while building loyal customer relationships. Now, with hundreds of additional enhancements built in, Epicor Eagle N Series software can help you streamline nearly everything you do for your business so you can focus on running more efficiently and profitably. With Eagle N Series, you can: • Simplify everyday processes—natural, intuitive workflows whisk you through everyday activities, plus it includes specialty tools for firearms compliance and equipment rentals • Manage complex inventory despite seasonal and trend-based demand swings • Improve overall business performance—make fast, informed decisions using intuitive on-screen analytics and dashboards What do businesses powered by Eagle N Series have to say about it? Read on to find out.
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sporting goods pos software, retail pos software, sporting goods, inventory management, improve business efficiencies, smarter retailers, customer engagement software, customer loyalty software
    
Epicor
Published By: Epicor     Published Date: Apr 17, 2018
Running a successful firearms and shooting sports retail business offers unique challenges. To achieve growth, you need a software solution that streamlines nearly every aspect of your firearms business—letting you focus on running a more compliant, efficient, and profitable operation. Created in collaboration with Orchid Advisors, Epicor FFL Compliance Manager is a robust, cloud-based system for firearms retailers that seamlessly manages ATF compliance for higher profits and faster growth. This fast, easy-to-use bound book solution can: • Quickly package compliance reports on demand and review bound book activity with dashboards to support ATF inspections • Save time by scanning serial numbers instead of entering them manually • Relieve audit stress thanks to easy access to bound book data and on-demand, ATF-friendly reporting Read on to hear from businesses currently powered by Epicor FFL Compliance solutions.
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firearms collection software, firearms inventory software, firearms management system, firearms tracking software
    
Epicor
Published By: Pindrop Security     Published Date: Mar 21, 2018
One of the largest retail banks in the U.S. sought to improve customer satisfaction in the call center by eliminating time-consuming processes. Limited by a nonspeech- enabled IVR, the bank was constrained to outdated authentication options, such as PIN numbers and knowledge-based authentication (KBA) questions. Long enrollment processes and authentication challenges were driving call handle times up, causing significant customer frustration. The bank turned to Pindrop for help. Using Pindrop’s multi-factor authentication solutions, the bank confidently moved authentication away from costly agent-based KBA questions to passively authenticating callers within the IVR. This not only reduced call handle times but also improved customer account protection, by assessing every caller for risk before enrollment and authentication.
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Pindrop Security
Published By: Schneider Electric     Published Date: Jan 26, 2018
The first event in the Partnering with Certainy Webinar Series, "Customer Demands at the Edge." Trends like IoT are driving customer experience expectations in a way that demands resiliency in local edge environments. As a result, we’re seeing a rise of edge computing (compute power coming out of the cloud and into the access layer). Customer demands manifest themselves differently based on things like company size and segment. For example, a retail customer’s business imperatives might look different from a doctor’s office. But one thing remains constant: A standardized, redundant, and repeatable physical infrastructure can protect the availability of these now-critical access-layer IT assets. APC by Schneider Electric has: The solutions you need to deliver a standardized, redundant, & repeatable infrastructure to your customers The tools you need to configure them, The alliances & certifications you trust & rely on, The program to make it profitable. Fill out your information and click "Register" to watch the kick off our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Always On, Always Connected.” This webinar originally aired on October 5th, 2017.
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Schneider Electric
Published By: MuleSoft     Published Date: Jan 16, 2018
The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems. Read this eBook to discover: Why existing approaches are not sufficient for the pace of digital transformation that retail demands How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks
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MuleSoft
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