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Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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rpa, roi, digital workforce, customer story
    
Automation Anywhere APAC
Published By: Right Networks     Published Date: Aug 13, 2019
Transforming your firm doesn’t happen overnight. It takes time, patience and planning. However, the value of moving away from the old, transaction-based way of doing business and into a more modern model is immense. Consider getting to a place where you’ve built a cloud technology infrastructure that allows staff and clients to collaborate via access to real-time data and documents. Where you are running at peak efficiency. Build a business that’s modern. One that allows you to be a leader, not mired down in transactional work. It can be a reality. Our 3-step guide, courtesy of our friends at Rootworks, can help you transform your firm into one that will last well into the future and secure your legacy.
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Right Networks
Published By: Jamf     Published Date: Aug 12, 2019
Since its origin, Mac has been an instrumental tool in helping K-12 schools provide the right resources to students and staff. As the must-have technology for teachers and computer labs, Mac and its wealth of available apps help ensure success in elementary schools all the way through high school graduation. Now, with more Mac computers making their way into school environments than ever before, the need to properly deploy, manage and secure Apple is at an all-time high. This white paper examines how purpose-built management solutions are essential to a successful Apple strategy.
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Jamf
Published By: Trend Micro     Published Date: Aug 07, 2019
As the threat landscape evolves, organizations have accepted the fact that they have to take a more proactive detection approach to advanced threats rather than relying on traditional defenses. As a result, customers have turned to detection and response tools that allow for proactive “hunting” for Indicators of Attack (IoA) and reactive “sweeping” for indicators of compromise (IoCs). Once found, those tools are required to automatically respond to attacks or to at least provide for an action from the Incident Response (IR) staff. Unfortunately, due to the number and complexity of both these attacks and the detection/response tools, organizations struggle to hire enough qualified staff and stay on top of the discovered threats. This is compounded by a worldwide cybersecurity skills shortage. Managed detection and response (XDR) provides advanced threat hunting, detection, and response as a service to organizations that seek assistance for their own IR staff, or for those who wish to o
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Trend Micro
Published By: NTT Ltd.     Published Date: Aug 05, 2019
Enterprises preparing for a digital future have much to consider when they modernise their network infrastructure and have to contend with connectivity demands from their business units, staff, and customers. In this e-book, leaders from different parts of our business provide their perspectives on how to approach digital transformation. In our experience at Dimension Data, now part of NTT Ltd., you can’t look at any one piece of the infrastructure puzzle without looking at all of it. And it’s the network that holds all those pieces together.
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NTT Ltd.
Published By: Here Technologies     Published Date: Jul 26, 2019
Driver recruitment and retention are proving to be major problems for the trucking industry. The truck driver shortage is worse than ever, and driver turnover is at an all-time high. This leaves fleet owners and trucking companies trapped in constant recruitment mode costing them valuable time and resources. HERE Technologies explores three ways fleet owners can avert the driver staffing crisis and improve recruitment and retention leading to better, stronger fleets. With this eBook, discover: • Effective ways to offer benefits, incentives and competitive pay • Strategies to increase truck driver safety with technology • How to attract two of the largest groups in the US labor force
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here technologies, transport and logistics
    
Here Technologies
Published By: ttec     Published Date: Jul 24, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. READ THIS PAPER TO: Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings. Learn essential strategies for promoting associate productivity and satisfaction. Leverage cross-sell and up-sell opportunities that benefit the customer. Share lessons learned from EnergyAustralia’s experience.
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ttec
Published By: Canon Solutions America     Published Date: Jul 15, 2019
Colleges and universities are under cyber siege. In a recent attack, more than 2,500 student, alumni, and staff accounts were compromised at the University of Buffalo. This brief will teach you how to help prevent a data breach on your own campus.
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Canon Solutions America
Published By: DocuSign     Published Date: Jul 12, 2019
If you’re in charge of your company’s recruiting and onboarding, you know that attracting and retaining top talent is more difficult than ever. This is no surprise: Job seekers have an abundant choice of employers. According to the U.S. Bureau of Labor Statistics, today there are fewer unemployed Americans (6.2 million)1 than there are available jobs (7.6 million).2 In order to attract top talent, companies need modern, sophisticated—and digital— recruiting and onboarding processes. Millennials, who now make up the majority of the workforce, and Gen Z are digital natives who expect their work environments to reflect a hyper-connected world.3 In a Microsoft survey, 93 percent of millennials said that the latest technology was important to them when choosing an employer.4 However, despite the increasing need for digitization in recruiting and onboarding, many companies still have highly manual processes and legacy systems of agreement. Consequently, HR staff slogs through hours using ana
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DocuSign
Published By: DocuSign     Published Date: Jul 12, 2019
As you know, HR plays a critical role in recruiting, hiring, training, and retaining the lifeblood of your business: people. But despite HR’s strategic role, it has traditionally lagged behind other departments in terms of adopting user-friendly, employee-focused technology investments. Legacy tools and reams of paper are still often used to prepare, sign, act upon, and manage the overwhelming document load, from recruitment and onboarding to performance management and off-boarding.1 The combination of outdated processes and additional paperwork limits HR staff’s ability to do their most important job: hire and support employees. That’s changing as HR turns to the cloud to digitize the agreement process. According to a 2018 PwC survey of HR executives, 75 percent of respondents said that they’ve moved at least one HR process to the cloud, while 40 percent have core systems (talent and acquisition management and HR information systems, for example) in the cloud.2 And those efforts are
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DocuSign
Published By: Kindred Hospital Rehabilitation Services     Published Date: Jul 10, 2019
Rehab programs will experience a major infux of medically complex patients, including those with neurological conditions, in the coming decades. The drastic increase is being spurred by an aging population. For instance, stroke prevalence is expected to rise by 21% by 2030, and more than 1.2 million citizens are projected to have Parkinson’s disease. This leaves rehab leaders with one signifcant question: What can be done to prepare for the increase of medically complex patients? By evolving to meet the needs of this changing population, rehab programs can successfully meet the challenge, providing patients with the highest level of care while achieving greater performance standards. In this whitepaper, we’ll examine the three areas that drive the greatest impact on treating medically complex patients: • Clinical staff • Tech innovation • Patient and family member experience
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Kindred Hospital Rehabilitation Services
Published By: Metrasens     Published Date: Jun 28, 2019
The goal of any healthcare organization is to help patients live happier, healthier lives. However, healthcare facilities must also keep patients and staff safe within those environments of healing — and as healthcare assaults continue to rise, this task is becoming more difficult every year.
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Metrasens
Published By: McAfee APAC     Published Date: Jun 25, 2019
i. How automation and integration can work together to unify people, process, and technology. The security community has begun to embrace automation as a solution to handling tedious, repetitive tasks, allowing skilled staff to focus on more strategic and advanced endeavors. As destructive threats continue to increase, automation balances machine-based analysis with human-based domain knowledge to help organizations achieve optimal workflows in the face of staff shortages and alert fatigue. This SANS survey explores some of the misconceptions and facts around automation and how it can become a natural extension of individuals and teams trying to do their day jobs more effectively.
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McAfee APAC
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
With responsibility for recruitment, benefits, health and safety and more, HR teams have a lot to juggle. Using Workplace and its integrations can help simplify HR tasks, make recruitment and onboarding easy and help engage staff to deliver personal growth and development. Download this whitepaper to find out more on how to connect your organization and find new ways of working together.
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Workplace by Facebook
Published By: Gigamon     Published Date: Jun 21, 2019
Organisations have invested heavily in cybersecurity tools and yet more than five million data records are lost or stolen every day. The problem is not that today’s cybersecurity tools are badly designed or missing features, the problem is that surging volumes of network traffic overwhelm security tools, causing administrators to use sampling or disable advanced features in order to preserve application performance. Also, security tools and IT staff don’t get all the data they need to detect and respond to outside attacks and insider incidents, because they are faced with “blind spots” in data collection. Read this business brief in local language to find out how
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Gigamon
Published By: HERE Technologies     Published Date: Jun 20, 2019
Driver recruitment and retention are proving to be major problems for the trucking industry. The truck driver shortage is worse than ever. While there isn’t a single root cause, a combination of factors is causing truck drivers and fleet owners alike, to look within the industry to make a change. Truck driver turnover is at an all-time high. At the end of 2018, turnover rates for large truckload carriers was a staggering 87% and for smaller carriers it was 72%. This leaves fleet owners and trucking companies trapped in constant recruitment mode. This eBook empowers fleet owners with effective strategies to improve recruitment and retention within their fleets. Download your free eBook to discover Effective ways to offer benefits, incentives and competitive pay Strategies to increase truck driver safety with technology How to capture two hidden talent pools
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location data, transport & logistics, location services
    
HERE Technologies
Published By: Workplace by Facebook     Published Date: Jun 13, 2019
With responsibility for recruitment, benefits, health and safety and more, HR teams have a lot to juggle. Using Workplace and its integrations can help simplify HR tasks, make recruitment and onboarding easy and help engage staff to deliver personal growth and development.
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Workplace by Facebook
Published By: Staples     Published Date: Jun 11, 2019
YOU HEAR, SEE AND FEEL IT ALL AT THE OFFICE: FROM THE INTERN’S ROOMMATE HORROR STORIES TO THE CEO’S TOP SECRET DEALMAKING. YOU’RE A BUSINESS COACH, RELATIONSHIP THERAPIST, GUARDIAN AND CHIEF OF STAFF. YOU’RE GROUND CONTROL. HERE’S HOW TO KEEP THINGS IN CHECK WHEN YOU SEE, HEAR AND FEEL IT ALL.
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Staples
Published By: Gigamon     Published Date: Jun 10, 2019
Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.
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Gigamon
Published By: Ahead     Published Date: Jun 05, 2019
Digital transformation will fail without a commitment to automation - what AHEAD refers to as Relentless Automation. With the advent of public cloud and all of its promise, along with the ripple effect from the DevOps mantra of “automate everywhere”, technology teams must spin up new infrastructure, maintain configurations, and set up and tear down environments much faster than ever before. Of course, no one should automate for the sake of automating, or to simply be ahead of the curve. But while not every activity warrants automation - whether due to the complexity and nuance of the task, or its infrequent occurrence - Relentless Automation means identifying those tasks and processes where the benefits of automation outweigh both its upfront and recurring costs. Thankfully, the business benefits of standardizing and automating IT work are easy to spot: > Freeing up staff for higher value work > Reduction in errors and process variability > More auditability and accountability, helping
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Ahead
Published By: Motorola Solutions     Published Date: Jun 05, 2019
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER. In the world of retail, the customer is always right. That’s why retailers today must ensure their staff is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless experience for shoppers and keep them coming back. When retailers create an engaging experience, customer interactions turn into transactions and occasional buyers turn into loyal brand advocates. Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer and employee interactions, efficiency and safety both in stores and warehouses – but which business radio model is right for
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Motorola Solutions
Published By: Citrix Systems     Published Date: Jun 04, 2019
Whether your organization is going all in on cloud or they have a more conservative approach, the undeniable reality is that workloads are moving to the cloud at warp speed. And with many IT leaders concerned that the complexity of the network hampers their organization's ability to migrate apps to the cloud, it's up to you to transform the network to meet the new demands. Read this e-book to learn how a unified app-delivery strategy can help you: Increase IT efficiency Reduce security risks Free IT staff to focus on more strategic initiatives
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Citrix Systems
Published By: Schneider Electric     Published Date: May 31, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: 1. Overcome the worldwide shortage of experienced data center professionals 2. Understand how out-tasking data center operations can benefit you & your clients 3. Identify key characteristics of a strong data center operations partner
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data center, business growth, schneider electric
    
Schneider Electric
Published By: Automation Anywhere APAC     Published Date: May 30, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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Automation Anywhere APAC
Published By: Spectrum Enterprise     Published Date: May 28, 2019
In the age of the digital enterprise, success is built on the foundation of fast, reliable and secure Internet access. No one knows this better than IT staff working to meet enduser demands. Their list of challenges is extensive and touches practically every employee in their companies:
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Spectrum Enterprise
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