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Published By: ASG Software Solutions     Published Date: Jul 28, 2008
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise CMDB initiative, this white paper sets expectations for ROI calculations for CMDB initiatives, provides basic ROI best practices, and gives readers sufficient insight to move forward with their CMDB project.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, roi
    
ASG Software Solutions
Published By: Dell Software     Published Date: Jul 14, 2008
Learn best practices for an accurate, efficient and ZeroIMPACT Exchange migration across all major platforms by watching this on-demand webcast.
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quest, exchange, migration, zeroimpact, messaging
    
Dell Software
Published By: Dell Software     Published Date: Jul 14, 2008
Migrating to Exchange Server 2007 isn't easy. Quest Software's white paper, "Best Practices for Exchange 2007," explains the importance of proper planning and execution and the best practices you need to successfully migrate to Exchange Server 2007.
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quest, exchange, migration, messaging
    
Dell Software
Published By: AT&T     Published Date: Jun 25, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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consulting, consult, consultant, management, expert, expertise, guidance, implementation
    
AT&T
Published By: HP     Published Date: Jun 23, 2008
This paper provides a comprehensive set of test-proven best practices for properly configuring, deploying, and operating an Oracle 10g database on an HP StorageWorks XP12000 Disk Array (XP12000) in an HP-UX environment using HP StorageWorks XP Continuous Access Software as the remote copy infrastructure.
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replication, remote replication, storageworks, hp disaster proof, disaster proof, disaster-proof, oracle
    
HP
Published By: eG Innovations     Published Date: Jun 13, 2008
This EMA white paper investigates virtualization management issues in detail, outlining the key drivers and outcomes of virtualization, explaining critical inhibitors to virtualization success (and how to overcome them), and describing core virtualization performance management solution requirements. It also briefly describes one such solution, the eG Enterprise Suite, and includes a short case study highlighting this solution in action.
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virtualization management, application performance management, it infrastructure management, root cause diagnostics, eg innovations, virtualization
    
eG Innovations
Published By: BlueHornet     Published Date: Jun 06, 2008
Applying opt-in email marketing strategies and best practices to transactional emails can be a win-win for customers and marketers. But the two types of communications are not the same. This white paper is written to help email marketers and online retailers understand: What sets transactional emails apart from commercial messages; how they must comply with all federal regulations; and where to take advantage of opportunities to optimize their transactional email program.
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email marketing, email messaging, blue hornet, bluehornet
    
BlueHornet
Published By: CA SM     Published Date: Jun 02, 2008
The potential benefits of adopting a Knowledge Management strategy are significant and have far-reaching implications for a business when implemented correctly. The correct use of Knowledge Management techniques and technology makes a company agile and more responsive to the needs of the customer, resulting in enhanced business performance and greater return on investment.
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ca sm, ca service management, service management, knowledge management, custoer service, return on investment, roi, best practices
    
CA SM
Published By: IBM     Published Date: May 29, 2008
The lack of trusted information - information that is accurate, timely and relevant - is on the minds of CEOs and senior executives around the world. The cost and complexity of managing increasing volumes of data and content, combined with the need to provide trusted information to every user for every transaction, is driving CIOs to rethink their approach to information delivery.
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information management, data management, best practices, ibm, ibm li, li campaign, leveraging information
    
IBM
Published By: Listrak     Published Date: May 02, 2008
Even though there are many email marketing solutions that allow marketers to create, deploy, track, and manage their email marketing campaigns easily, there is still a significant percentage of companies that outsource this business process to an outside advertising agency, search engine optimization firm, application service provider, or interactive marketer.
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listrak, email marketing, best practices, html, html newsletter, roadmap
    
Listrak
Published By: Radius Solutions     Published Date: Apr 29, 2008
"Lean" is defined as a process to improve manufacturing and service operations, reduce waste, improve quality and drive down cost. While many packaging companies have embraced a number of Lean Manufacturing concepts, many have yet to fully realize the benefits of a fully-integrated Lean environment. Leveraging an ERP system that embraces "Lean" principles and incorporates industry specific best practices can facilitate and support the process. In this white paper, learn how lean manufacturing can apply to printing and packaging, and how an ERP system fits into the process.
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erp, lean, lean methods, lean manufacturing, printing, packaging, radius, radius solutions
    
Radius Solutions
Published By: IBM     Published Date: Apr 22, 2008
This InformationWeek article delves into the details of some of today’s most innovative data centers. You’ll read about data centers that cool with winter air, run on solar power, provision services without human involvement, and are virtually impenetrable. Any one of the tips – and there are dozens – could be a major breakthrough for your company.
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green, environmental, energy, energy efficient, security, data center, datacenter, best practices
    
IBM
Published By: Burton Group     Published Date: Apr 08, 2008
In this Methodologies and Best Practices document, Burton Group Research Director Daniel Blum recounts customer perspectives on the anti-malware battlefield playing out at the enterprise level. The document explores lessons learned, and what keeps customers awake at night even after good defensive strategies are in place. The Reference RFI alone is valuable for those switching anti-malware products, or seeking new ones.
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burton group, best practices, malware, security, email security, network security, content filtering
    
Burton Group
Published By: Integration New Media     Published Date: Apr 01, 2008
Librarians looking to build electronic libraries face numerous challenges. This new white paper by Integration New Media provides a summary of best practices for building an eLibrary. From defining your audience and content requirements, through to choosing a technology solution that makes sense for your use cases, this paper will provide a strong checklist of items to consider. The paper also looks at the three types of users and the key elements of designing the user experience for your eLibrary.
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inm, integration new media, online library, elibrary
    
Integration New Media
Published By: IBM     Published Date: Mar 28, 2008
The purpose of this Redbook is to provide guidance for the preparation of business process models, developed with the WebSphere® Business Modeler, which will ultimately be monitored by the WebSphere Business Monitor.
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IBM
Published By: IBM     Published Date: Mar 28, 2008
In this era of unprecedented change, organizations need agility to adapt rapidly. Part of what separates winners from losers is the ability to respond quickly and intelligently to market opportunities, competitive threats and regulatory constraints — in short, to innovate and create value. The best companies understand how to use technology for strategic advantage to help accomplish these goals.
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IBM
Published By: Oce Business Services     Published Date: Mar 24, 2008
IDC has found a direct correlation between effective document management and improved business performance. Yet recent research reveals that half of organizations rate their document process management processes as ineffective. This best-practices paper gives you insight into how you can reduce costs, increase productivity, mitigate risk and enhance business performance through the strategic outsourcing of document lifecycle management.
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document management outsourcing, document process management, document lifecycle management, outsourcing document management, document management best practices, document process, document, oce
    
Oce Business Services
Published By: Oce Business Services     Published Date: Mar 24, 2008
Effective records management has never been more crucial to meeting corporate governance, risk management and operational mandates. Yet half of enterprises lack a fully implemented records management program. Download this white paper to learn how strategic outsourcing can help you mitigate risks, apply best practices, meet compliance mandates and improve overall records management ROI.
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oce, records management
    
Oce Business Services
Published By: Clarus Systems     Published Date: Mar 18, 2008
The recent momentum of Unified Communications (UC) and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony integration. However, despite rapid and significant advances within these technologies, many enterprises, even the early adopters, have not fully embraced the alignment of these two worlds.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
Clarus Systems, Inc. answers the demands of the market by providing enterprises, systems integrators and managed service providers with scaleable IP Communications solutions that maximize ongoing operations and ensure increased end user confidence and efficiency. Learn more about Clarus Systems and how they can help your business in this data sheet.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
Enterprise networks are going through massive change, and the convergence of voice and data including Communication deployments, upgrades, transformations and ongoing management remain a top priority. According industry analysts at Aberdeen Group, 61% are planning for Communications in the next two years. In order to get the most from their Unified Communications investment at the time of deployment and beyond, enterprises must leverage both active testing and configuration analysis techniques to certify and validate that environments are configured as designed.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
Accessible through a web-based, interactive dashboard, the latest version of the ClarusIPC Plus+ solution integrates performance management capabilities that create real-world "What-if" scenarios to predict capacity issues before they have a chance to impact end users. By monitoring KPI's such as server health, gateway capacity, media resources and device registration, you consistently maintain the ability to estimate future bandwidth needs.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
In today’s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
Clarus Systems, Inc. has collaborated with IQ Services to deliver technology independent testing solutions that enhance end-to-end voice process lifecycle management within the contact center. The goal is to ensure a positive customer experience by incorporating voice testing and monitoring into every step of your contact center's life cycle - resulting in confidence that your solution works as designed.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
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