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Published By: SAP     Published Date: Aug 22, 2018
Learn why intelligent ERP is the fundamental baseline for becoming an agile, continuous learning, and always progressing innovative organization.
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sap, erp, digital transformation, procurement, intelligence erp
    
SAP
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit
    
Art Technology Group, Inc
Published By: Ektron     Published Date: Apr 08, 2008
As the Internet evolves, users become more and more savvy about what they want from the experience. Web sites are updated daily when they used to change monthly, and social networking sites such as Facebook and Myspace are checked more often than e-mail. Users know what they want and where to get it.
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intranets, ektron, facebook, myspace, user experience, twitter, social networking, support, infrastructure
    
Ektron
Published By: RICS Software     Published Date: Aug 20, 2015
Tactics to Optimize Inventory Management
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RICS Software
Published By: CyberSource EMEA     Published Date: May 04, 2018
The digital economy is dramatically changing how consumers shop and interact with businesses. They expect a fast, convenient and highly secure digital experience. With the average company lifespan decreasing rapidly, merchants have to operate as a true digital enterprise to stay competitive and to stay in business. Payment and fraud management is no longer a back-office utility. It is a prime differentiator, critical to achieving competitive advantage, improving customer experience and reducing risk. Digital transformation is not simply a market buzz word. It is real. And those who don’t embrace it are in a position to lose. By 2020, eCommerce sales as a percentage of retail sales are forecast to be 12.4% compared to 8.0% in 2016, according to eMarketer. And engaging customers digitally across channels remains a top digital initiative. While there are several drivers of growth in the digital economy, none are more significant than the force of mobile and cloud technologies. Innovation
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CyberSource EMEA
Published By: Success Factors     Published Date: Aug 19, 2014
Five High-ROI Business Drivers for Implementing a Talent Management Program
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success factors, engage candidates, hiring process, candidate advocates, recruiting strategies, talent, hiring managers
    
Success Factors
Published By: IBM     Published Date: Nov 08, 2016
Read this report to learn more on the future of IoT.
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ibm, cloud, middleware, iot, data integration
    
IBM
Published By: Jallen     Published Date: Nov 20, 2014
Finance Responsive design white paper, investigating the benefits of responsive design and how they effect you.
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Jallen
Published By: IBM     Published Date: Oct 08, 2015
The Ponemon institute recently interviewed Fortune 500 companies down to the mid-market to find "The State of Mobile Application Insecurity." Sponsored by IBM, the paper explores why security is being left behind or completely out of app development.
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IBM
Published By: NETIQ     Published Date: Jun 20, 2014
Contractors entail a unique challenge for businesses and for IT. They’re necessary, but provisioning them correctly and deprovisioning them at the right time is difficult. Read this paper to learn to minimize risk and streamline provisioning for contractors and others.
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netiq, it contractors, security, enterprise security, risk issues
    
NETIQ
Published By: BMC Software     Published Date: May 19, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration
    
BMC Software
Published By: VMware/Intel Server Refresh and Cost Savings     Published Date: Jan 28, 2009
Companies have rapidly adopted server virtualization over the past few years, but there are big differences in their use of the technology. Most companies are able to reduce server hardware spending, but many don't realize an ongoing reduction in management costs.
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vmware, virtualization, server virtualization, data center, fc san, fibre, networkattached storage, nas, nic, high availability, vmware consolidated backup, vcb
    
VMware/Intel Server Refresh and Cost Savings
Published By: Intercom     Published Date: Apr 05, 2018
On average, website visitors who chat are more than 82% likely to convert to customers and pay up to 13% more than those who don't.
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Intercom
Published By: SAP     Published Date: Sep 10, 2010
The forces of consumerization are sweeping over the mobile world, with workers bringing their personal devices into the office and increasingly asking for IT support for those devices. How you respond to this challenge will say a lot about the mobile environment of your organization as a whole, and a lot as well about just how productive these mobile users can be. This strategic PlayBook and accompanying Webcast will offer you very practical ways to grab hold of this mobile trend of consumerization and help your mobile workers to be more effective and productive.
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sap, consumer mobile devices, iphone, adoption, mobility, wireless, smartphones
    
SAP
Published By: Dell Software     Published Date: Sep 26, 2012
Manage a successful help desk!
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help desk, information technology, end user, tracking issues
    
Dell Software
Published By: ScriptLogic     Published Date: Mar 30, 2012
When it comes to end-user service, however, cutting corners can really prevent us from getting the job done. This whitepaper will explain why it's so important to have basic processes to help run a successful business.
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help desk, tracking, tickets, help desk management, active directory, auditing, native tools, centralized, data, secure, database
    
ScriptLogic
Published By: NetIQ     Published Date: Nov 01, 2012
Download this whitepaper for an in-depth look at how enterprises view compliance over
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security compliance, user access management
    
NetIQ
Published By: NETIQ     Published Date: Mar 12, 2013
A poll of CIOs and IT managers reports why departments must defend against complex internal and external threats while mitigating regulatory and compliance concerns. The results provide data about how enterprises view compliance.
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security compliance, users access management, it management compliance
    
NETIQ
Published By: NETIQ     Published Date: Dec 03, 2013
A poll of CIOs and IT managers reports why departments must defend against complex internal and external threats while mitigating regulatory and compliance concerns. The results provide data about how enterprises view compliance.
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security compliance, users access management, it management compliance
    
NETIQ
Published By: DocuSign UK     Published Date: Nov 06, 2018
"In today’s intensely competitive marketplace, the business world is moving rapidly to online transactions from inefficient, costly, paper-based processes. Furthermore, consumers expect to be able to interact digitally anytime, anyplace, so providing easily accessible digital touchpoints is also critical to successfully keeping and retaining your customers. No matter the size or type of business you’re in, you want to save money and increase revenue. And you want to make it all easy. Electronic signatures are a powerful way to accomplish all that. Read the report to learn how leading companies across industries are improving critical business processes using eSignatures to achieve: - Greater customer satisfaction - Higher close rates and productivity - Lower costs, greater efficiency - Improved time to revenue - Compliance and security-risk mitigation"
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DocuSign UK
Published By: DocuSign     Published Date: Apr 12, 2017
Every day, all over the world, businesses and individuals are forgoing paper and signing important business and personal documents online. From signing a vendor contract, to signing a home mortgage, and everything in between. This white paper gives an overview on how you can use electronic signatures to sign and send documents digitally to keep life and business moving forward.
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DocuSign
Published By: OutSystems     Published Date: Apr 01, 2014
This paper takes a look at reasons behind why IT is struggling to innovate and how you can fix this problem.
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it innovation, inefficiency, new service, change requests, budget, resources, skills
    
OutSystems
Published By: OutSystems     Published Date: Apr 01, 2014
This paper takes a look at reasons behind why IT is struggling to innovate and how you can fix this problem.
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innovation, applications, cost, outsystems, transformation
    
OutSystems
Published By: OutSystems     Published Date: Apr 01, 2014
This paper takes a look at reasons behind why IT is struggling to innovate and how you can fix this problem.
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innovation, applications, cost, outsystems, transformation
    
OutSystems
Published By: OutSystems     Published Date: Jan 06, 2014
Why IT Struggles to Innovate: And How You can Fix It
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outsystems, it innovation, web applications, mobile applications, outsystems platform, paas, platform as a service
    
OutSystems
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