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Published By: ttec     Published Date: Jul 24, 2019
One of the most significant areas of opportunity for contact center leaders to cut costs is to leverage customer service bots to deflect calls. But today’s consumers have little patience for conversational bots that can’t understand what they’re saying or don’t know how to provide an accurate answer.
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ttec
Published By: Lumension     Published Date: Aug 15, 2010
Though most organizations have invested considerable time and effort in improving their endpoint risk management processes, many of them are ill-equipped to handle the myriad of third-party applications that are increasingly introducing the most risk into today's IT environment.
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cyber security, application security, risk management, third party applications, endpoint security, cyber crime
    
Lumension
Published By: GoToWebinar     Published Date: Oct 08, 2013
There are a few simple things you can do before, during and after a webinar that will leave your attendees talking for days. If you want to have a lively event, get the conversation started early. This brief provides an easy step-by-step guide that will make your online event more engaging, valuable and effective.
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citirx, whitepaper, go to webinar, citrix, webinar preparation
    
GoToWebinar
Published By: Frontier Communications     Published Date: Dec 29, 2017
As a business owner, you’re used to wearing several hats. However, you don’t always have the time or expertise needed for those various roles. So what do you do when you need help but don’t have the resources to bring on a full-time team member? The answer could lie in temporary consulting. If the role you’re struggling with most is in the information technology (IT) department, bring in an IT consultant to solve important technological problems and/or implement new systems. Hiring a temporary IT consultant to work on specific tasks can be more time and cost efficient than hiring a full-time IT employee. Here’s how to find the right IT consultant.
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Frontier Communications
Published By: Rackspace     Published Date: Mar 28, 2018
Building a cloud operations team isn’t a new concept. But what if you need to build an operations team from the ground up for your applications that are running on Google Cloud Platform? Over the course of eight years at Rackspace, I’ve had the opportunity to build operations teams that have supported thousands of customers. When given the opportunity to build out a new operations team focused on managed services for Google Cloud Platform, I knew we needed to approach things a little differently.
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Rackspace
Published By: Forcepoint     Published Date: Jun 06, 2019
As your organization grows and new branch sites need to connect to your network, you need a holistic security program that can leverage the latest advances in IT and cloud while still supporting greater productivity and collaboration. Download our eBook to learn about the three types of security that every new internet-connected site needs to have.
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Forcepoint
Published By: OneSource     Published Date: Dec 08, 2010
Have you received your quota for 2011 yet? Wondering how you are going to hit it?as
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webinar, onesource, business intelligence, prospects, lead generation
    
OneSource
Published By: Heroix     Published Date: Oct 15, 2012
Download this whitepaper to look at three ways IT performance monitoring can help meet multiple goals, to save corporate dollars and improve the company's performance.
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it performance, it infrastructure, it resources
    
Heroix
Published By: Oracle     Published Date: Mar 01, 2019
Using PaaS to build and extend the functionality of cloud software products (SaaS) means that you: - No longer have the cost of maintaining hardware and / or a data center (especially if it is not being utilized 100% of the time) \ lowering costs and expanding resources - Can set up development environments quickly and easily, boosting speed, innovation and agility - Save time, improving speed and agility and reducing time to market - Only pay for what you use, further reducing costs and increasing flexibility …which, in turn, will provide faster time-to-value.
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Oracle
Published By: Smarsh     Published Date: Dec 07, 2016
Text messaging is simple, concise and compatible with virtually every mobile device, operating system and wireless carrier, making it very appealing to financial advisors and their customers. However, if used for business communications, texts can create tremendous risk. Less than a third of financial firms have a text supervision solution in place according to the Smarsh 2016 Electronic Communications Compliance Survey, the largest compliance gap facing financial firms today. Text messaging can’t be ignored by firms any longer.
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Smarsh
Published By: Here Technologies     Published Date: Jul 26, 2019
Driver recruitment and retention are proving to be major problems for the trucking industry. The truck driver shortage is worse than ever, and driver turnover is at an all-time high. This leaves fleet owners and trucking companies trapped in constant recruitment mode costing them valuable time and resources. HERE Technologies explores three ways fleet owners can avert the driver staffing crisis and improve recruitment and retention leading to better, stronger fleets. With this eBook, discover: • Effective ways to offer benefits, incentives and competitive pay • Strategies to increase truck driver safety with technology • How to attract two of the largest groups in the US labor force
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here technologies, transport and logistics
    
Here Technologies
Published By: Cisco Spark     Published Date: Apr 03, 2017
There have never been more ways to connect to your team online. Yet, even as an explosion of communication and collaboration tools invites businesses to bridge distance, time zones, and other workplace challenges, workers often find themselves increasingly disconnected.
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Cisco Spark
Published By: Cisco Umbrella EMEA     Published Date: Dec 03, 2018
Why Cisco Umbrella is the simplest decision you can make to improve your company’s security. You have to make some serious security decisions when you’re an IT leader. That’s because both the volume and sophistication of attacks are intensifying relentlessly — and it’s clear that conventional defenses alone are no longer adequate. More efective blocking of attackers is particularly important because under-the-radar attacks are wreaking havoc on enterprises that rely on antivirus products, frewalls, and sandboxing alone. A mere 30 minutes from now, any business can be more secure than it was before. That’s the simple reality of DNS-layer security.
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Cisco Umbrella EMEA
Published By: Oracle     Published Date: Feb 24, 2015
30 seconds or less. The average length of time that consumers spend reading or listening to online marketing communications . Marketers today are now equipped with the strategies and technologies to better capture consumer attention. To do this, they need to orchestrate individualized customer experiences across the digital channels. Read on for a statistical profile of today’s distracted consumer, followed by actionable tips for effectively communicating and converting this new type of consumer.
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oracle, marketing, consumers, attention, message, distractions, communications, conversions, expectations, profile, experiences, individual, brand advocates, interactions, technology
    
Oracle
Published By: Curalate     Published Date: Aug 16, 2017
Digital technology has completely changed how we discover products, engage with brands and share our experiences with others. Amazon revolutionized customer feedback and product reviews. Social media transformed the way people share word-of-mouth recommendations, connecting shoppers to off-the-cuff opinions, compelling visual content and real-life experiences from peers and influencers they follow and admire. Sure, TV, radio and print ads are still part of the mix but they hardly carry the same weight as they did in years passed. This statistic speaks volumes: 92% of consumers trust peer recommendations over branded advertising. With the advent of social media and digital technology, brands have a powerful new tool at their disposal that brings word-of-mouth to the masses: usergenerated content (UGC).
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ugc, user generated content, revenue, curalate, social media, millenials
    
Curalate
Published By: HP Inc.     Published Date: Jul 17, 2017
In May of 2013 McKinsey & Company published their now famous report which outlined twelve disruptive technologies that would have a big impact by 2025. 3D printing was one of them and consumer products were a driving force. In the report, they noted that, “3D printing could have meaningful impact on certain consumer product categories, including toys, accessories, jewelry, footwear, ceramics, and simple apparel.” They predicted that “global sales of products in these categories could grow to $4 trillion a year (at retail prices) by 2025.”
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3d manufacturing, digital printer, digital manufacturing, printer, scanning, printing solutions, 3d printer, rapid prototyping
    
HP Inc.
Published By: Kaon     Published Date: Feb 01, 2012
Obtaining products for sales and marketing demonstrations can be tough, especially with large, complex and expensive. Learn how CMOs are overcoming such issues with virtual 3D product demonstration that look and behave like the actual product.
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cmo, ipad, 3d products, virtual products, interactive products, mobility, sales, marketing, demonstrations, meeting, tablets, smartphone, products, interactive, trade shows, remote meeting, laptop, touch-screen, iphone, events
    
Kaon
Published By: Intel     Published Date: Aug 10, 2012
3rd generation Intel® CoreT vProT helps IT to deliver crimeware protection and unprecedented embedded security for your clients and business data
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Intel® CoreT vProT Processor Comparison provides a Good, Better, Best guide for selecting the best processors to power your business PCs
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Canon Solutions America     Published Date: Oct 17, 2017
Transforming government processes starts with laying the right foundation for your organization’s workflow. Many government agencies have embarked on transformation initiatives; however, there is still room for improvement to build a more stable transformation foundation.
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pii security, pii breach, pii compliance checklist, how to protect pii, pii information security, pii data compliance, pii data protection, pii data breach, pii encryption, pii encryption best practices, public sector printing, secure public sector printing, security breach in public sector
    
Canon Solutions America
Published By: Glowpoint     Published Date: Oct 13, 2015
It’s not just about cutting travel costs. Videoconferencing offers a number of business benefits that can help organizations gain a competitive edge and become companies of the future, rather than the past. Read on to find out more.
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glowpoint, videoconferencing, talent acquisition, productivity, efficiency, collaboration, relationship building
    
Glowpoint
Published By: Applause Israel     Published Date: Jun 19, 2018
At the center of every shopping experience is the payment process. The way that brands connect their products and services to their customers, and in turn receive their payments, is the foundation upon which shopping is built. Digital payments, both online and in-store, are transforming that foundation. 80% of Americans are now shopping through online channels on at least a monthly basis, and digital payments have become a primary stream of revenue for brands across all channels1. While offering digital payment options has the potential to simplify life for customers and increase conversion rates, they are creating an additional layer of complexity that is challenging to keep up with. Between the expanding number of digital payment technologies, the increasing number of devices payments can be completed on, and the continuous blurring of digital and physical buying experiences, it is critical to ensure payments will be successful for every person on every device and in every location.
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Applause Israel
Published By: Citrix Systems     Published Date: Jul 17, 2015
Never refresh your PC again.
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data, cloud, operations, desktop management, energy efficiency, reduced cost, application
    
Citrix Systems
Published By: Citrix Systems     Published Date: Sep 17, 2015
There was once a time that PC refresh cycles were an unavoidable fact of life. But desktop virtualization paired with client computing lets IT escape costly PC refresh cycles while simplifying management, security and monitoring.
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refresh cycle, security, monitoring
    
Citrix Systems
Published By: US Bank     Published Date: Feb 02, 2017
The average organization spends up to 10% of its annual budget on T&E, making it one of the largest controllable areas of discretionary spending. Combined with the fact that up to 90% of employee expenses are incurred on business trips each year, this means accurate expense management is more important than ever. Yet many organizations still rely on manual processes and paper-based tracking that can create serious expense management challenges for their finance teams: how can they control costs when they lack visibility into spending? Yet how can they increase visibility and control without sacrificing employee trust and empowerment? Streamlining expense management can help organizations save money, gain efficiencies and maintain control while increasing employee flexibility and freedom. But there’s no such thing as a “one size fits all” solution—different organizations require different solutions to meet their unique needs. However, when they start to consider their options, nearly
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expense management, expense management automation, us bank, employee satisfaction, employee retention, employee connectivity, data security, employee rewards, company benefits
    
US Bank
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