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Published By: Cisco     Published Date: Jun 16, 2016
Attackers are commandeering legitimate infrastructure and reaping millions in profit. Defenders are struggling to detect and combat threats, and confidence is falling.
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security, application security, access control, security policies
    
Cisco
Published By: ThreatTrack Security     Published Date: May 21, 2015
This report provides a 360 degree view of organizations' security threats, response plans, processes, and investments. More than 800 security decision makers and practitioners were surveyed in December 2014 across North America and Europe.
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cyberthreat, security, malware, defense
    
ThreatTrack Security
Published By: Cisco     Published Date: Dec 04, 2015
Group video systems primarily serve the need for high-quality video interaction across a range of meeting room sizes.
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video, system, high quality interaction, sip
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing
    
Cisco
Published By: Cisco     Published Date: Aug 27, 2015
Gartner's evaluation of 16 contact center infrastructure (CCI) vendors in its 2015 CCI Magic Quadrant report.
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contact center infrastructure, unified communication, infrastructure management, crm, customer relationship management, cci solutions, enterprise software management
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gartner, cisco, magic quadrant, contact center infrastructure
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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contact center, cisco, omnichannel routing, cloud computing, cloud infrastructure
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
The introduction of innovative new form factors, software infrastructure and cloud services is reshaping enterprise video collaboration. The following vendors offer potential for greater reach, scale and interoperability while addressing the most critical video use cases.
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cisco, gartner, magic quadrant, video collaboration, enterprise videos
    
Cisco
Published By: Cisco     Published Date: Aug 27, 2015
Magic Quadrant report looking specifically at on-premises unified communications requirements for midsize organizations with 100 to 999 employees.
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unified communications, midsize enterprise, uc solutions, productivity, business process, enterprise communications methods, integrated application, collaboration application, personal communication, mobility management, byod, analytic tools, business application, business process management
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
Midsize businesses have ever-greater choice in premises-based unified communications, with providers extending features and go-to-market channels while trying to maintain ease of use and consistency. Midmarket IT planners should evaluate UC providers' delivery capabilities, not just their solutions.
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cisco, gartner, unified communications, midsize enterprises
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Adversaries and defenders are both developing technologies and tactics that are growing in sophistication. For their part, bad actors are building strong back-end infrastructures with which to launch and support their campaigns. Online criminals are refining their techniques for extracting money from victims and for evading detection even as they continue to steal data and intellectual property.
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Cisco
Published By: Polycom     Published Date: Jun 08, 2016
"Over the years, the features, functions, and capabilities offered by group video conferencing systems have expanded and evolved. And the requirements and expectations of collaboration users have changed along with them. This 2016 Buyers Guide helps end users understand the features and functions needed to collaboration-enable five of the most common spaces found in enterprises of all sizes; - small (huddle) rooms - teaming spaces - standard meeting rooms - executive boardrooms - reconfigurable (and perhaps divisible) spaces Download the ""2016 Buyers Guide: Making Smart Group Video Collaboration Decisions"" by Wainhouse Research that will help you make informed decisions regarding your video collaboration strategy."
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best practices, budget, business optimization, business management, collaboration
    
Polycom
Published By: McAfee     Published Date: Mar 31, 2017
Data loss remains a serious issue , and data loss prevention is an important tool for companies to reduce the risk of a breach. The Ponemon Institute conducted a global survey of 1,000 IT decision makers, to develop benchmarks for data loss prevention incidents, visibility, and maturity.
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data loss prevention, data loss benchamrks, data breaches, data protection strategy, data protection benchmarks
    
McAfee
Published By: IBM     Published Date: Jul 22, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
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ibm, commerce, customer analytics, customer experience, digital intelligence, forrester
    
IBM
Published By: Pivot3     Published Date: Oct 12, 2016
Download the full report to learn more about the top providers in the integrated systems market.
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gartner magic quadrant, pivot3, integrated systems, hyperconverged integrated systems, hcis, blade-based integrated systems, san-based integrated systems, integrated systems vendors
    
Pivot3
Published By: Cision     Published Date: Aug 23, 2016
Social media has transformed the way we share and consume the news. But are your target journalists embracing it?
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social engagement, social media analytics, social media integration, social media listening
    
Cision
Published By: Cisco     Published Date: Sep 08, 2016
This white paper updates security professionals on the trends covered in our previous security report while also examining developments that may affect the security landscape later this year.
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Cisco
Published By: IBM     Published Date: Jul 29, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
Tags : 
ibm, commerce, cx experience, digital intelligence, customer engagement
    
IBM
Published By: Jobvite     Published Date: Aug 25, 2016
When you are buying a recruiting solution, you need to ask yourself crucial questions about what you expect from the technology and how you will use it. Since we’ve been in this business for 10 years, we’ve given it a lot of thought and put together a list of key questions for you to help guide your decision making process. Answering these questions honestly and clearly will ensure that you pick the right recruiting software for your organization--that will serve you well today and for many years to come.
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Jobvite
Published By: Cisco     Published Date: Mar 17, 2017
The Cisco 2017 Annual Cybersecurity Report presents research, insights, and perspectives from Cisco Security Research. This research can help your organisation respond effectively to today’s rapidly evolving and sophisticated threats.
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cyber security, threat and vulnerability management, security, attacks, threat detection
    
Cisco
Published By: LogRhythm     Published Date: Jun 19, 2018
As uncertainties—cybersecurity and otherwise—swim around us with increased velocity and frequency, it’s always helpful to hear directly from security leaders in the trenches of our industry. These first-hand accounts have the unique ability to shed light on the challenges security professionals and their teams face nearly every day of their work lives. That’s precisely what this “2018 Cybersecurity: Perceptions & Practices” benchmark survey accomplishes. It provides insights into the state of the cybersecurity practice of 751 mid- to large-sized organizations in the United States, United Kingdom, and AsiaPacific regions.
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cybersecurity, survey, security, leaders, data, industry
    
LogRhythm
Published By: Aon Hewitt     Published Date: Aug 06, 2015
Download this white paper to learn why it is so important for public-sector employers to calculate the financial impact of the Excise Tax on their plans and on their employees and retirees, and understand their available options for limiting exposure.
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2018 excise tax, public sector, retirees, private sector, tax mitigation
    
Aon Hewitt
Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
Tags : 
leadership, customer engagement, decision making
    
Genesys
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