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Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries. In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Teradata     Published Date: Feb 04, 2015
Digital marketing campaigns provide quantifiable results like nothing ever before, and the multi-channel world is certainly the biggest opportunity to hit marketing strategies in decades. But how can sophisticated brand marketers keep pace with everything new in digital marketing? Where will it take us next? And how can marketing leaders use digital channels to edge out competitors? Read this white paper to learn the benefits of personalization to digital marketing, how to make your digital marketing practices future focused, and how responsive email design can increase open rates and reduce subscriber opt-outs.
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teradata, digital, marketing, brand, engagement, personalization, experience, performance, revenue, conversion, acquisition, data, future, email, content, social, search, display, mobile, paid
    
Teradata
Published By: Brightidea     Published Date: Feb 05, 2016
What’s in the eBook? We all know it is critical to innovate before competitors – and the race is on to do so! This ebook should help you do just that — harness innovation at your company and build a marquis innovation program. It can be much harder than anticipated so our systematic, programmatic approach described in this ebook will help. Please download our ebook and learn about: - Six steps to improve (and establish) enterprise innovation - Success stories from Fortune 500 companies - The future of innovation, innovation programs and how you can prepare for it
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Brightidea
Published By: ConnectWise     Published Date: Aug 22, 2019
Patches correct bugs, flaws and provide enhancements, which can prevent potential user impact, improve user experience and potentially save your technicians time researching and repairing issues that could have already been resolved or prevented with an existing update. Clients generally understand that their systems need to be patched, but they likely do not have the expertise to comfortably approve and install patches without help. When operating within the IT services industry, patching is one of the first areas that competitors auditing your clients will assess. Developing best practices to manage the risks associated with the approval and deployment of patches is critical to your IT department's service offering.
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ConnectWise
Published By: ADP     Published Date: Aug 28, 2017
Workforce data can help identify compensation gaps so you can ensure pay equality. Differentiate yourself from competitors to attract top talent.
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ADP
Published By: Workday UK     Published Date: Jan 31, 2019
People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used. And the results are in, 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors. As well as outlining the key opportunities leaders can capitalise on, this report covers: • How different professions are using people data • The various types of people data that are being used • How people analytics adds value to organisations • What the future holds for people data
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workday, workforce technology, digital strategy
    
Workday UK
Published By: Workday Italy     Published Date: Sep 19, 2018
People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used. And the results are in. 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors. As well as outlining the key opportunities leaders can capitalise on, this report covers: - How different professions are using people data - The various types of people data that are being used - How people analytics adds value to organisations - What the future holds for people data
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Workday Italy
Published By: Workday Spain     Published Date: Sep 19, 2018
People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used. And the results are in. 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors. As well as outlining the key opportunities leaders can capitalise on, this report covers: - How different professions are using people data - The various types of people data that are being used - How people analytics adds value to organisations - What the future holds for people data
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Workday Spain
Published By: Preempt     Published Date: Nov 02, 2018
In our 2018 Trends in Information Security report, we outlined a concept we referred to as the ‘identity-aware perimeter.’ The essential idea is that as new architectures such as cloud, containers, mobility and IoT take hold, controlling access to resources will increasingly need to rely on identity as an alternative to purely network-based approaches focused more on ‘where’ you are than ‘who’ you are. By combining identity with user and entity behavior and risk scoring to gate access, Preempt fits squarely within this trend, which we think could be one of the most interesting and powerful to hit the infosec market in years. Preempt has few direct competitors, and its initial challenge will be finding ways to distinguish itself from vendors in adjacent categories such as adaptive multi-factor authentication (MFA), advanced threat protection, user and entity behavior analytics (UEBA) and cloud access security brokers (CASB), to name a few. Forging a new security category is never easy,
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Preempt
Published By: FICO     Published Date: Mar 02, 2018
Sales and Operations Planning (S&OP) isn’t just about aligning supply and demand. Ultimately, businesses across all industries need to synchronize plans across all functions to strike the right balance between demand, resources and other constraints. Companies are realizing that their use of analytics to help improve decision making needs to evolve beyond just reporting to include machine learning and optimization. Download our latest Q&A now with published author and supply chain expert Mike Watson, and learn how virtually any S&OP decision can benefit from advanced analytics and automation. You’ll get practical advice to help build a strawman, so you can move forward quickly – before your competitors! Read this Executive Brief to know the Top 7 Questions to ask before deploying your Sales and Operations planning.
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operations, sales, supplier, inventory, resources
    
FICO
Published By: JBoss Developer     Published Date: Oct 21, 2016
Rather than simply enhancing and supporting traditional methods, the use of digital technologies should enable brand new types of innovation and creativity. However, most of us have grown up with rigid, legacy technology-based business systems—process-oriented and mostly built around predictable, repeatable steps. If this sounds familiar, your business model may now be under threat from “digital Darwinism”—a tipping point caused by digital technologies and downstream market effects. Or perhaps nimbler, lower cost-base competitors are about to overtake you with a more innovative approach, better use of data or smarter use of technology. In this climate, “business as usual” is certainly no longer good enough.
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digital transformation, api, security, ebusiness, cloud
    
JBoss Developer
Published By: ConnectWise     Published Date: Aug 22, 2019
You’ve talked through problems and solutions with your prospect and have developed a relationship, and now you’re ready to offer your proposal. You know that the proposal is the first solid evidence of your work product. Invest in your proposal platform and process. Having a repeatable process based on the latest technology and streamlined with your business management platform or CRM will ensure an efficiently processed order. Devote time and resources into training everyone associated with sales on the proposal process. And finally, invest in your branding, image, and marketing to get that professional look that epitomizes who you are. Put these five steps together, and your proposal will stand out against a sea of lackluster competitors.
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ConnectWise
Published By: CyberX     Published Date: Aug 21, 2017
Today, a range of diverse cyber-adversaries — including nation-states, cybercriminals, competitors, hacktivists, and insiders/contractors — pose financial, reputational and regulatory risk to industrial and critical infrastructure organizations. The business impact can include costly production downtime, safety failures, and environmental release of hazardous materials, as well as theft of corporate secrets such as sensitive information about formulas and proprietary manufacturing processes. The challenge is compounded as organizations adopt digitization initiatives and IT/OT convergence to support the business — removing any “air-gaps” that may have existed in the past. To help security and operations teams stay ahead of the latest ICS/SCADA threats, CyberX — the industrial cybersecurity company founded by military cyber experts with nation-state experience securing critical infrastructure — has partnered with SANS to create educational content about emerging ICS threat vectors and
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ics, scada, cyberx, cyber security, hacking, randomware
    
CyberX
Published By: SAP     Published Date: Nov 22, 2011
Today's competitive and fast-paced business environment requires that more people have access to real-time performance and status information, so they can make quick and intelligent decisions. The need for timely and succinct business intelligence continues to grow as executives demand critical information to seize opportunities faster than competitors and to address potential problems in the making. C-level executives and upper management aren't the only staff needing access to business intelligence. Business unit managers and rank-and-file personnel increasingly must also have updated information to do their jobs. This white paper discusses the features and benefits of next generation dashboards.
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ziff davis enterprise, dashboards, business intelligence, technology, business trends, bi solutions
    
SAP
Published By: IBM     Published Date: Jun 20, 2013
The message is simple: Trust has been lost and the digital world is here. Successful relationships with customers in the digital world are high-trust relationships. It is time for bankers to rebuild trust at the same time as developing all the communications and analytical advantages of digital technology. There is no other way. The highly digitalised, non-bank competitors are already taking the best parts of banking. Time is short. Is Apple about to join the fray? Is Amazon? Is Facebook?
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customer, trust, banking, retail
    
IBM
Published By: SAP     Published Date: Nov 17, 2016
Technological advances are disrupting the status quo and bringing huge turmoil in their wake. Industries are converging, and new competitors emerging, as never before. The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming defunct. So how can CHROs chart a path through the turbulence and help their fellow executives understand the impact on the workforce?
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sap, human resources, employee, talent, chro
    
SAP
Published By: Adobe     Published Date: Apr 22, 2016
No matter your industry, the customer experience has taken centre stage. Master it now, and you’ll set yourself apart from competitors and increase your chances of survival in the unforgiving business world. Here’s how you can reinvent your customer experiences — and revolutionise your marketing.
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customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer
    
Adobe
Published By: IBM     Published Date: Aug 06, 2014
Point-of-sale (POS) data can yield pertinent and timely information including which products are selling, when they are selling and where. Companies that can quickly and aggressively employ this information gain valuable advantages over their competitors.
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ibm, retail, relational solutions, power, demand data, data, point-of-sale
    
IBM
Published By: BlackBerry     Published Date: Jul 12, 2010
Cell phones and smartphones have become constant companions to influential shoppers. To capitalize on mobility's ubiquity, leading U.S retailers are actively pursuing the mobile channel as a way to enhance customer engagement and loyalty, while giving them "first-mover" advantage over their competitors.
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blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, touchpoint
    
BlackBerry
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
Published By: SAP     Published Date: Apr 13, 2011
As a midsize company, you need to be faster and more focused than your bigger competitors. The SAP® BusinessObjectsT Edge Strategy Management application helps you develop the business agility to quickly align resources and execute changing strategies to drive efficiency and profitability.
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planning, consolidation, small businesses, midsize companies
    
SAP
Published By: SAP     Published Date: May 22, 2012
With SAP In-Memory Computing, massive amounts of data can be queried and analyzed 3600 times faster than before -- turning questions into action and giving you insight you can act on immediately. Your competitors will still be pondering the numbers while you are making your next move. Discover this eBook to learn more.
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sap, ebook, business, computing, technology, real-time, business technology, it management
    
SAP
Published By: Automation Anywhere     Published Date: Feb 21, 2019
Robotic Process Automation was born with the vision of empowering business users to create software bots that could interact with enterprise systems just like humans. Its benefits include substantial time and cost savings, improved customer satisfaction, increased workforce morale, and the ability to build a competitive advantage over competitors. But to fully realize all these benefits, it’s important for businesses to select a solution with a robust RPA security architecture that supports core principles, such as least privileges and separation of duties while delivering end-to-end protection for the critical apps and sensitive data involved. This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.
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Automation Anywhere
Published By: Conductor     Published Date: Nov 16, 2010
Huge opportunities and technology advances in natural search are compelling search marketers to turn to SEO platforms to gain the upper hand. SEO has long been running to keep up with its digital family but the SEO platform is changing the way SEO is being practiced.
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seo, seo platform, conductor, search engine optimization, website, analysis, analyze, serps, competitors, marketing, emarketing
    
Conductor
Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
The need for social media intelligence (SMI) has increased during recent years as social media adoption rates and the number of social media sites that b-to-b organizations must track have grown. Organizations require reliable SMI tools to discover, monitor and make sense of social signals being sent by buyers, customers, influencers and even competitors.
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social, sirius decisions, smi, b2b, b-to-b, smi, influencers, marketing strategy, social marketing, social listening, analyst report, social business, socially enabled enterprise, marketing cloud
    
Oracle Social Cloud
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