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Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence across logistics operations Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions
Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
We are renegades and realists who blend strategy, technology and creativity to tackle every client challenge. We imagine the businesses that will shape tomorrow’s world and help our clients make them real. We uncover insights from data that others can’t see and deliver progressive ideas through the use of IBM Design Thinking. We ground every strategy with a focus on delivering the ultimate experience – for customers, for employees, for shareholders. Everything we do drives measurable impact at scale. For more information, visit ibm.com/ibmix
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Group M_IBM Q119
Published By: Sauce Labs     Published Date: May 30, 2018
Today’s modern development disciplines -- whether Agile, Continuous Integration (CI) or Continuous Delivery (CD) -- have completely transformed how teams develop and deliver applications. Companies that need to compete in today’s fast-paced digital economy must also transform how they test. Successful teams know the secret sauce to delivering high quality digital experiences fast is continuous testing. This paper will define continuous testing, explain what it is, why it’s important, and the core elements and tactical changes development and QA teams need to make in order to succeed at this emerging practice.
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Sauce Labs
Published By: Workday     Published Date: Jul 19, 2017
It is an exciting and challenging time for CFOs as their role continues to evolve in a dynamic, everchanging business environment. To keep up with the pace of change and steer their companies toward growth, CFOs need to focus on strategic value and how they can support the broader organization. Driving growth, contending with an ever-evolving regulatory environment, delivering deeper and more-strategic business insights, and staying agile as demands change requires a new kind of finance organization. All of this change will continue to lead CFOs to look inward at their finance systems and evaluate if they can help support business demands today and in the future.
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cloud, cfo, financial systems, data insights, strategic value, organization optimization, file systems
    
Workday
Published By: Genesys     Published Date: May 10, 2016
When people engage via digital touchpoints with your organization, they may forge seemingly random, winding paths along their journeys. Yet, no matter how many channels or interactions are involved, for the customer it is a single experience.
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call center, cloud call center, cloud contact center, omnichannel, genesys, ebook, digital customer service, customer experience, contact center, touch points, omni channel
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this eBook. Learn how you can: • Design a successful digital customer engagement strategy • Provide agents with a 360-degree view of the customer across all digital channels and voice • Deliver omnichannel experiences that are personalized, context-based, and low-effort
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digital customer service, contact center, digital channel, ebook
    
Genesys
Published By: Genesys     Published Date: Nov 15, 2017
Choosing the right technology to design and orchestrate customer engagement across all digital channels and voice is key to delivering on customer expectations for effortless omnichannel experiences.
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customer experience, customer engagement, omnihannel, customer experience platform, customer journey
    
Genesys
Published By: 3D Systems     Published Date: May 15, 2019
Jigs and fixtures offer manufacturers a reliable process for delivering accurate, high-quality outcomes, whether for a specific part or feature, or for consistency across multiples of parts. Although the methodologies and materials for producing jigs and fixtures have evolved beyond the conventional metal tooling of years past, their position as a manufacturing staple remains constant due to the benefits they offer. This eBook discusses the use of additive manufacturing (AM) for jig and fixture applications, and demonstrates how production support can be improved in terms of speed, cost and functionality. The applications included within this eBook offer a mere glimpse at what is possible with AM for production support. The examples chosen illustrate opportunities for applying design principles and technology capabilities that are transferable across a wide range of applications.
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3D Systems
Published By: 3D Systems     Published Date: May 15, 2019
Jigs and fixtures offer manufacturers a reliable process for delivering accurate, high-quality outcomes, whether for a specific part or feature, or for consistency across multiples of parts. Although the methodologies and materials for producing jigs and fixtures have evolved beyond the conventional metal tooling of years past, their position as a manufacturing staple remains constant due to the benefits they offer. This eBook discusses the use of additive manufacturing (AM) for jig and fixture applications, and demonstrates how production support can be improved in terms of speed, cost and functionality. The applications included within this eBook offer a mere glimpse at what is possible with AM for production support. The examples chosen illustrate opportunities for applying design principles and technology capabilities that are transferable across a wide range of applications.
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3D Systems
Published By: Micro Focus     Published Date: Aug 28, 2014
Deliver value back to the business faster than before with the Micro Focus Enterprise solution set. Micro Focus' products for IBM zEnterprise make your mainframe work even smarter. Successfully achieve rapid Time to Value of core mainframe applications, helping tackle the growing IT innovation, maintenance and compliance backlog. Faster application service delivery is achieved through technology that transforms mainframe application analysis, modernization, development, testing and workload optimization.
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mainframe, core applications, it innovation
    
Micro Focus
Published By: Iterable     Published Date: Sep 07, 2018
Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications. When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right? To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout. We note what companies are doing across the board, as well as what spec
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Iterable
Published By: PostUp     Published Date: Dec 17, 2014
If you have been keeping up with email marketing trends, you know that personalization is a hot topic. Delivering personalized, timely messages allows you to stand out in the ever competitive inbox, but how is this executed? With a blended content strategy.
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postup, email personalization, personalization, email content, email marketing strategies, behavioral marketing, email marketing trends, blended content strategy
    
PostUp
Published By: Sage EMEA     Published Date: Sep 02, 2019
The complete guide to understanding the technology available for better efficiency and customer experience. As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.
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Sage EMEA
Published By: Splunk     Published Date: Aug 17, 2018
IT organizations are now responsible for delivering seamless customer experiences while preventing outages and managing an increasing number of systems. With growing responsibility placed on IT, there is an opportunity to drive strategy for company-wide business processes and operations. Companies using machine data powered platforms like Splunk collect disparate data types to quickly troubleshoot and monitor systems. By adding predictive capabilities, IT can glean critical insights for the business and develop strategic initiatives on issues that matter. Download the white paper “Embracing the Strategic Opportunity of IT” to learn how to: Enable a business aware IT organization Unlock operational efficiencies Solve problems with predictive analytics
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it event management, it event management tool, event logs, aiops platform, what is aiops, aiops vendor, market guide for aiops platforms, guide for aiops platforms, monitor end to end, itoa, aiops, predictive analysis, machine learning, event correlation, event management, it operations analytics, it analytics, ibm watson, hp monitoring, hp operations manager
    
Splunk
Published By: Dell EMC     Published Date: Mar 18, 2016
Over the past few years, new IT infrastructure options for enterprise transactional applications have arisen thanks to numerous improvements in storage processing power and the robustness of networking protocols. SAN protocols are no longer the only option for IT storage administrations. VMware, Hyper-V, SQL, and even SAP and Oracle deployments have taken advantage of the benefits offered by NFS, and more recently SMB 3, network-attached storage (NAS) protocols. However, support for NAS protocols alone is not enough. EMC and Brocade understand that supporting enterprise applications requires delivering enterprise storage and networking capabilities to maximize resiliency and performance.
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emc, vnx, connectrix, transactional nas, enterprise workloads, infrastructure
    
Dell EMC
Published By: Schneider Electric     Published Date: May 07, 2019
Empowering 21st Century learning and teaching is a core value of California’s Moreno Valley Unified School District (MVUSD), and its Information Systems Technology Department believes delivering on this mission requires technology to be seamlessly integrated with the educational process.
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g-suite, ecostructure, schneider electric
    
Schneider Electric
Published By: Red Hat     Published Date: Mar 11, 2016
Innovative and agile IT, as both a strategy and a means of delivering new applications, requires a fundamental shift in processes, applications, and infrastructure. This web book sheds light on the cloud infrastructure and tools required to support agile IT methods and applications and demonstrates why open source technology is the best way to achieve the full benefits of this new, rapid mode of IT service delivery.
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Red Hat
Published By: IBM     Published Date: Dec 15, 2016
Watch to learn: - How to tackle the challenge of multi-speed IT with WebSphere Application Server's unique approach to delivering application infrastructure based on Java EE 7 - How to provide continuous availability for running modern apps that require on-demand dynamic scalability and high operational resiliency - How the lighweight and modular architecture of WebSphere Liberty provides an ideal foundation to develop and deploy microservices - How to deliver flexibility to develop, deploy and consume application infrastructure - on-premises or on the cloud, including emerging virtualization technologies such as Docker - How to manage and monitor thousands of applications and servers with a single management interface for ease of problem determination
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ibm, middleware, it transformation, websphere application server
    
IBM
Published By: Infosys Limited     Published Date: Aug 02, 2019
Growing by 2.5 quintillion bytes everyday, data is a truly inexhaustible resource. More importantly, it creates endless possibilities for enterprises to make their data do more, from delivering great customer experiences to creating new revenue opportunities.
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Infosys Limited
Published By: EMC Converged Platforms     Published Date: May 24, 2016
Wake Forest Baptist Medical Center, a nationally recognized fully integrated academic medical center and health system, is dedicated to improving patient care and advancing medical research. However, its aging, legacy infrastructure had to be modernized in order to meet the demands of its ecosystem. Wake Forest chose market-leading EMC converged infrastructure from VCE in order to simplify IT operations and drive business efficiency. VCE Vblock® Systems built on EMC XtremIO all-flash storage enabled significant improvements in application infrastructure performance and agility, delivering an overall 30 percent performance improvement to end-users. Read this white paper to find out more about how EMC converged solutions from VCE helped Wake Forest Baptist Medical Center modernize its business.
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vce, vblock, converged infrastructure, legacy infrastructure, agile, availability, performance
    
EMC Converged Platforms
Published By: IBM     Published Date: Jul 23, 2009
ECM can and should be applied across the enterprise as a whole. Focusing on ECM as described in this free white paper offers a disciplined, pragmatic approach to predicting and managing all types of change across an enterprise, while potentially delivering proven cost benefits and efficiency improvements throughout the organization. Learn more today!
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ibm, ibm telelogic, enterprise change management, ecm, change management
    
IBM
Published By: Internap     Published Date: Dec 29, 2011
Performance plays a vital role in the success of your online applications and web-based content - whether you are processing millions of transactions, delivering business-critical software or servicing a massive gaming community. Research shows that even one second of delay on a typical website can result in 7% fewer customer conversions. For many businesses, that means lost revenue and damage to their brand. As cloud is becoming an increasingly viable infrastructure choice for enterprise applications, it is essential to select a high-performance cloud service that will support the best possible experience for your end users. Determining the right cloud solution for your needs also necessitates thorough analysis of the level of security, control, customization and support your business requires. In this webcast, thought leaders from Gartner and Internap outline the performance factors that affect your cloud decision-making process and discuss how to optimize your IT Infrastructure to create satisfied end users.
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enterprise cloud, cloud computing, technology, cloud solution
    
Internap
Published By: IBM APAC     Published Date: May 14, 2019
If anything is certain about the future, it’s that there will be more complexity, more data to manage and greater pressure to deliver instantly. The hardware you buy should meet today’s expectations and prepare you for whatever comes next. Power Systems are built for the most demanding, data-intensive, computing on earth. Our cloudready servers help you unleash insight from your data pipeline — from managing mission-critical data, to managing your operational data stores and data lakes, to delivering the best server for cognitive computing. With industry leading reliability and security, our infrastructure is designed to crush the most data-intensive workloads imaginable, while keeping your business protected. - Simplified Multicloud - Built-in end-to-end security - Proven Reliability - Industry-leading value and performance
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IBM APAC
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