HIT Consultant Insightful coverage of healthcare innovation
 

desktop support

Results 26 - 46 of 46Sort Results By: Published Date | Title | Company Name
Published By: Dell     Published Date: May 07, 2015
Protect against hackers by upgrading to new desktops featuring Intel’s hardware-enhanced security and supporting software. Innovative hardware enhancements, built into Intel®-powered desktops since mid-2013, “harden” key information and commands normally executed in software, giving your business maximum protection. Read this paper to learn what your organization can do to overcome security challenges.
Tags : 
    
Dell
Published By: Dell Software     Published Date: Jul 25, 2012
Customization is the toughest part of maintaining an environment that keeps users productive. You have to make every desktop, whether physical or virtual, exactly right for each user without crushing IT administration resources that are already stretched to the limit.Quest Workspacetm Desktop Authority ®-part of Quest's User Workspace Management solution-gives you a single console to configure, manage, secure and support each user's unique workspace-including the most targeted mix possible of resources, security requirements, applications, peripherals and even Outlook settings-wherever that user logs in. Desktop Authority complements traditional desktop management-focused on software deployment and asset tracking-with true user environment management for companies of all sizes and all infrastructures.
Tags : 
desktop management, environment management, desktop authority, microsoft, web-based management, expertassist, user environment configuration, device security, real-time targetin engine, service packs, it infrastructure, patching, auditing
    
Dell Software
Published By: WebEx Communications     Published Date: Dec 14, 2007
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
Tags : 
online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos, online presentations, interactive selling, desktop support, remote support, helpdesk, webex
    
WebEx Communications
Published By: ScriptLogic     Published Date: Mar 30, 2012
Desktop Authority reduces the cost of owning Windows desktops by enabling you to proactively configure, secure and support desktops and servers from a central location.
Tags : 
scriptlogic, desktop management, desktop authority, windows, software asset management, software license, tracking, automation, system center configuration manager, sccm, virtual application
    
ScriptLogic
Published By: EMC Corporation     Published Date: May 27, 2014
Virtual Desktop Infrastructure (VDI) holds the promise not only of consolidating desktop computing into the data center for improved manageability, efficiency, and security, but also for supporting new services such as bring-your-own device and desktop mobility.
Tags : 
emc, vdi, flash strategy, storage solutions, data center
    
EMC Corporation
Published By: WebEx Communications     Published Date: Dec 14, 2007
Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues — whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.Download this Paper to Learn More About a Support Center.
Tags : 
customer support, helpdesk, help desk, technical support, remote access, roi, spend management, cut costs, cost control, webex, productivity, customer service, customer satisfaction
    
WebEx Communications
Published By: CDW-Trend Micro     Published Date: Jul 17, 2015
Rush University Medical Center (Rush) is a not-for-profit healthcare, education, and research enterprise with a 664-bed academic medical center that includes hospital facilities for adults and children. Rush offers residency and fellowship programs in medical and surgical specialties to more than 2,000 students. With a large and experienced IT team, Rush manages three data centers across its campuses. The organization currently supports approximately 1,600 virtual desktops and 600 virtual servers, along with 10,000 physical desktops. The Rush IT team is tasked with supporting users on all devices, including smartphones and tablets. Watch the video to see how Rush protects the entire organization and protects against advanced threats with Trend Micro solutions, including Deep Discovery. Webinar Brought To You By CDW-Trend Micro
Tags : 
security threats, trend micro, security solutions, mobile devices, network
    
CDW-Trend Micro
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
Tags : 
logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support, email support, remote pc access software, remote desktop connection, remote computer support, customer support channels
    
LogMeIn Rescue
Published By: IBM     Published Date: May 07, 2013
Knowing the potential benefits of cloud computing, IBM implemented this technology for six workloads—development and test, analytics, storage, collaboration, desktop and production application. And the results have yielded significant financial and operational improvements. IBM shares some key insights through this report, learned after a successful move to cloud, including different ways in which each workload benefited. It also reveals how adopting cloud enabled significant improvements in efficiency, innovation, service and support levels. Download: Success in the cloud: Why workload matters.
Tags : 
success, cloud, improvements, efficiency, innovation, service, support
    
IBM
Published By: Dell and VMWare     Published Date: Jul 24, 2018
A new 14th generation Dell EMC PowerEdge R740xd server equipped with NVIDIA Tesla M10 GPUs and powered by Intel Xeon Scalable processors delivered high-density graphics acceleration in a virtual enterprise environment As more users move to modern, graphics-intensive Microsoft® Windows® 10 environments, companies using a virtual desktop infrastructure (VDI) need increasingly robust server resources to support them. Your company should strive to get the most from each server and maximize datacenter space while providing an excellent end-user experience.
Tags : 
    
Dell and VMWare
Published By: VMware, Inc     Published Date: Dec 05, 2013
Organizations worldwide are using virtual desktop infrastructure (VDI) to run virtual desktops in the datacenter and deliver these to employees as a managed service. End users gain a familiar, personalized environment they can access anywhere from any device, while administrators gain control and security. With VMware® Horizon View™ (formerly VMware View), IT professionals can implement a VDI infrastructure to help drive down operational costs, enhance security, and support a mobile workforce.
Tags : 
vmware, vmware horizon view, virtual desktop infrastructure, virtual desktops, vdi, datacenter
    
VMware, Inc
Published By: VMware, Inc     Published Date: Dec 05, 2013
The workforce is going mobile. According to Forrester, more than half of employees carry at least three devices for work. And many are bringing their own smartphones, tablets, and other devices to work, a phenomenon that’s grown so popular it now has its own acronym—Bring Your Own Device (BYOD). So it comes as no surprise that, according a survey by SpiceWorks, 60% of small and medium businesses are considering using a virtual desktop infrastructure (VDI) as part of their BYOD strategy. Many of these organizations are relying on VMware® Horizon View™ (formerly VMware View), because it enables organizations to implement a VDI infrastructure that reduces operational costs, enhances security and supports a mobile workforce.
Tags : 
vmware, vmware horizon view, virtual desktop infrastructure, mobile, byod, spiceworks, virtual desktop infrastructure, bring your own device, vdi
    
VMware, Inc
Published By: Dell & Microsoft     Published Date: Jul 23, 2013
As small businesses grow, many reach a point when their computing systems falter. A company with only a handful of employees can usually get by with disconnected computers and software packages. But as you add desktops, laptops and other devices to support an increasing headcount, the system can become so cumbersome that productivity and customer service start to suffer.
Tags : 
benefits, server, small business
    
Dell & Microsoft
Published By: Kofax     Published Date: Sep 08, 2011
The Kofax enterprise capture platform offers unmatched scalability from centralized to highly distributed environments, from individual desktops to enterprise deployments and from basic archival scanning to powerful document classification and separation and data extraction. The company's market leading technology supports a wide variety of input devices and line of business applications, providing a strong enterprise-wide platform on which to standardize document driven processes.
Tags : 
kofax ktm, transformation modules, capture, vrs, scan to process, enterprise capture, customer-centric, automated document classification, metadata extraction, new account applications, mfps, loan and mortgage processing, sap, funds processing, credit card application processing, swift format, icr, ocr, omr, automatically index
    
Kofax
Published By: Insight     Published Date: Nov 16, 2017
With the mobile worker population on track to exceed 105 million by 2020, organizations in all industries are in a critical race to accommodate a new breed of worker. Comprised of millennials and Gen Xers alike, this new workforce expects seamless work experiences from device to desktop to laptop, anywhere, anytime. They demand to be fully equipped with the apps they need to do their best work — all without a hitch in the back-end systems and security that power and support them.
Tags : 
digital workforce, mobile worker, insight's connected workforce, intune, modern devices, end-user experiences
    
Insight
Published By: Group M_IBM Q2'19     Published Date: May 03, 2019
"Your workers demand an extraordinary level of flexibility and convenience in how they use their devices ... Meaning it’s up to you to support a vast assortment of endpoints, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, smartphones, and even the Internet of Things (IoT). And not only do your users expect support for a wide variety of form factors, but they also require cross-platform support for all major platforms, including iOS and macOS, Android, and Windows. To complicate the situation further, they run different versions of those platforms—for example, they may run Windows XP SP3, Windows 10, or anything in between. Read onward and learn how the industry’s first cognitive UEM platform, MaaS360 with Watson, delivers a single, strategic management and security solution to drive your organization’s digital business transformation—no matter what endpoints your enterprise is putting to work."
Tags : 
    
Group M_IBM Q2'19
Published By: VMware     Published Date: Dec 15, 2016
One of the most common questions being asked by many customers recently is “How does VMware AirWatch® support Office 365?” Many ask if AirWatch can control access to Office 365 (O365) not only on their corporate desktop systems, but most importantly on their mobile devices. Fortunately, VMware AirWatch provides tremendous support to help organizations leverage O365 on their mobile devices and our recent integration with VMware® Identity Manager provides an industry-first adaptive access control framework to ensure that all work applications, including O365, can only be accessed on managed and compliant devices.
Tags : 
    
VMware
Published By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
Tags : 
call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings, flexibility
    
VMware Dell
Published By: WebEx Communications     Published Date: Dec 14, 2007
The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone™ Network.
Tags : 
online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos, online presentations, interactive selling, desktop support, remote support, helpdesk, webex
    
WebEx Communications
Published By: Lumension     Published Date: Jun 03, 2015
Microsoft withdraws support for Windows Server 2003 on July 14, 2015. Here’s how you need to respond to protect your organization’s information assets. Just after enterprises have finished migrating their desktops from Microsoft Windows XP, they now have to turn around and move away from Windows Server 2003. The venerable (and now vulnerable) operating system reaches end of support on July 14, 2015. But many companies will continue to use the software after that deadline, and that has serious security implications.
Tags : 
security, patch, data, regulatory compliance
    
Lumension
Published By: Lumension     Published Date: Jun 05, 2015
Microsoft withdraws support for Windows Server 2003 on July 14, 2015. Here’s how you need to respond to protect your organization’s information assets. Just after enterprises have finished migrating their desktops from Microsoft Windows XP, they now have to turn around and move away from Windows Server 2003. The venerable (and now vulnerable) operating system reaches end of support on July 14, 2015. But many companies will continue to use the software after that deadline, and that has serious security implications.
Tags : 
security, patch, data, regulatory compliance, application security, compliance, intrusion prevention, database development
    
Lumension
Previous    1 2     Next   
Search      

Add Research

Get your company's research in the hands of targeted business professionals.