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Published By: Zendesk     Published Date: Dec 02, 2016
The importance of agility in business is not breaking news. With the rise of technology, connectivity, and mobility, chances are that you’ve had to rework everything from logistics and operations to how you process employee payroll. Changing the way you work, and the tools you work with, extends to your customer base, too. These relationships also need to be maintained and are just as dynamic as what’s happening in-house.
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retail, ecommerce, web ecommerce, customer service, customer service, global support
    
Zendesk
Published By: LifeSize, a division of Logitech     Published Date: Aug 19, 2011
Incorporating video collaboration as a standard business practice can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative bene?ts.
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lifesize, best practices, video collaboration, standard business practice, productivity, video conferencing technology, virtualization, communications objectives, it environment, unified communications, mobility, pip, picture in picture suppression
    
LifeSize, a division of Logitech
Published By: NuCompass     Published Date: Oct 25, 2017
Relocation isn’t an everyday event for your employees. It’s one of the most stressful life events, and it can very easily spill into work. When that happens (and it inevitably will), your organization and your relocation provider have to be prepared. That’s why it pays to build a relationship early with your provider. If you spend the time preparing for relocation hiccups, you can proactively prevent some and be ready to take care of the rest. In this white paper, we will give you seven steps to follow to build a better partnership with your relocation provider, including: ? Understanding the significance of relocation ? Learning from successes and failures ? How to approach policies ? Personalizing your approach Download the white paper now!
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NuCompass
Published By: IBM     Published Date: Oct 28, 2016
Recruiters have to think like marketers. Just as a marketer needs to attract customers, a recruiter needs to attract the skilled employees the company needs. To do this, recruiters must become marketers. Marketers and recruiters must: - Research the market - Establish and nurture relationships - Build and promote the company's brand Read this for seven tips to help you think like a marketer.
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ibm, kenexa, talent acquisition, marketer's playbook, recruiters
    
IBM
Published By: Alere Wellbeing     Published Date: Sep 29, 2011
Offering incentives for tobacco cessation can promote positive behavior change, positively impact your bottom line, and improve employee relations, provided you implement an approach that includes a comprehensive cessation program supported by a positive environment.
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human resources, tocacco cessation, employee relations, positive environment, alere wellbeing, roi
    
Alere Wellbeing
Published By: IBM     Published Date: Mar 28, 2016
Workforce analytics is a very significant development in human resources. It promises the potential for deeper understanding of the ways workers contribute to organizational performance. However, workforce analytics is not just about analyzing data to reveal exciting insights; it also requires the active involvement of a firm’s workers if the potential of analytics is to be fully realized. Without active employee participation, workforce analytics efforts face at best, restricted data sources and data sets that are incomplete and at worst, the risk of damaging employee relations and, ultimately, productivity. This white paper summarizes recommendations that will encourage enthusiasm for workforce analytics and active employee participation, using the FORT (Feedback, Opt-in, Reciprocal, Transparent) framework. The FORT criteria could prove particularly useful in European countries. This is because the 1995 European Union Data Protection Directive, along with certain local legislative pr
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ibm, ibm smarter workforce institute, work trends, employee engagement
    
IBM
Published By: SAP Concur     Published Date: Aug 07, 2019
"What's often lost in employee wellness programs is the fact that making business processes more efficient can also support wellness. Yes, your everyday workflows, systems, and tools play a significant role in realizing wellness -- both insight and outside of the office. This ebook explores the relationship between business processes and wellness, including: 3 of the most common workplace stressors and what they mean How process improvement can help overcome or prevent these stressors Best practices and other tips you can apply to your business"
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SAP Concur
Published By: IBM     Published Date: Sep 30, 2013
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
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ibm, ibm global business services, social media, social business
    
IBM
Published By: IBM     Published Date: Jul 07, 2014
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
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ibm, social business, smarter workforce, social media, interact, technology, customer relationships
    
IBM
Published By: Achievers     Published Date: Nov 06, 2019
Understanding HR and Engagement Leaders’ Challenges and Opportunities When employees are recognized, the business performs better. Recognition is one of the most basic strategies for strengthening the employer and employee relationship, yet it is too often overlooked. Many companies are not aware of the available options and as a result, only recognize employees in an ad hoc way. The right technology can play a critical role in helping organizations make recognition more consistent, frequent, and meaningful – which ultimately boosts productivity and the bottom line Download the report now
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Achievers
Published By: Alere Wellbeing     Published Date: Sep 26, 2011
Offering incentives for tobacco cessation can promote positive behavior change, positively impact your bottom line, and improve employee relations, provided you implement an approach that includes a comprehensive cessation program supported by a positive environment.
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alere wellbeing, human resources
    
Alere Wellbeing
Published By: ForgeRock     Published Date: Mar 10, 2015
In the modern age, customers are in control of when, where, and how they consume information. In this environment, customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before, and to gather as much data and insight from these interactions as possible. To achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity— not typical characteristics of employee-facing IAM, but all too typical of other systems of engagement. This species of solution is worthy of a unique name: identity relationship management (IRM).
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iam, irm, forrester, forgerock, platforms, relationship management
    
ForgeRock
Published By: Epicor     Published Date: Jul 06, 2017
Distribution is being transformed by digital innovations. More and more distributors are replacing manual, paper-driven processes with digital tools and automation that allow employees to work more efficiently and effectively in the warehouse and beyond. Efficiency doesn’t just benefit employees—modern technology can help keep customers and vendors happier with up-to-date information accessible anytime. Epicor Prophet 21 software was designed to meet the unique needs of distributors. It offers robust features including eCommerce, mobility tools, customer relationship management (CRM), wireless warehouse management, purchase management, and analytics to make more informed business decisions. With deep industry knowledge and best practices built into features throughout the solution, Prophet 21 can deliver the digital transformation your organization needs to grow.
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erp software, enterprise resource planning software, distribution software, prophet 21, p21, inventory management
    
Epicor
Published By: Technomedia-Hodes iQ     Published Date: Apr 25, 2012
Get your complimentary copy now! The Importance of Alignment in Employee Performance Management white paper examines the critical relationship between goal alignment and employee performance and their impact on business initiatives and the company's talent management strategies.
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human resources, hr management, talent management, performance management, employee performance
    
Technomedia-Hodes iQ
Published By: Inspirus     Published Date: Oct 04, 2017
Many companies in HR technology claim to affect engagement — and many of them do! But most only touch one or two pieces of the engagement puzzle, and it’s tough to get a complete picture of how you’re affecting the entire employee experience. Think about the highlights of your work experiences for a moment. Maybe you won employee of the month. Maybe you hit a big goal and your team had a party to celebrate. Or maybe your team threw a baby shower or took a moment to appreciate the 10 years you spent growing with your company. You might consider those moments as you think about your work experiences, but you probably consider a number of other moments as well. The employee experience isn’t just one thing — it’s the sum of many different experiences across our relationships, our work, our personalities, and our lives. Making the connection to the individual is critical for success. When we look at how we make an impact on engagement, we can’t just look at one or two things; we have to con
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Inspirus
Published By: XpertHR     Published Date: Nov 13, 2018
One of the most common workplace documents is an employee handbook. If you choose to have one, it is critical to follow through in implementing and enforcing it. The National Labor Relations Board (NLRB) has increasingly taken more of an activist role in the scrutiny of employee handbook. It’s important that employers take note of the NLRB’s position on certain work rules that may affect an employee’s right to engage in protected activity, as well as an employer’s role in managing its workforce. When updating your handbook it's important to keep in mind that what is not included is almost as important as what is included. Use this whitepaper to refresh yourself on seven essential dos and don'ts of employee handbooks such as: • Topics to include in your handbook • Common risks to avoid • Provisions to consider • Best practice around updating and amending policies Plus, get tips on how to approach your handbook as a multistate employer. {Download now}
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handbooks, employee handbooks, compliance, policies, work rules
    
XpertHR
Published By: Dun & Bradstreet     Published Date: Oct 21, 2016
The lifeblood of discrete organizational inputs—customer phone numbers, invoices, marketing prospect lists, inventory calculations, employee job descriptions—once existed in disconnected silos, typically transcribed on carefully guarded pieces of paper, limited in lifespan and scope to the department or person carefully guarding it. Now, the modern organization both enjoys, and drowns in, a proliferation of business data both ripe for strategic possibilities and staggering in complexity. Few are the companies who feel they’ve totally tapped into its power to supercharge their growth efforts. Download this white paper to find out how your company can cultivate key relationships.
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Dun & Bradstreet
Published By: ForgeRock     Published Date: Oct 08, 2014
Identity and Access Management (IAM) services were traditionally built for a company’s internal use, to assist with manual on and off boarding, and establishing access privileges to company data and systems behind the firewall. Today though, a company must implement a dynamic IAM solution that serves employees as well as customers, partners, and devices, regardless of location. ForgeRock embraces this shift from internal, on-premises IAM to Identity Relationship Management (IRM): public-facing, secure, and accessible identity as business enabler. ForgeRock’s next-generation IRM platform is designed to empower CEOs and enterprises to engage with consumers via new revenue-generating services, while continuing to maintain our proven traditional IAM capabilities.
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identity access management, dynamic iam solution, public-facing, secure, business enabler, revenue-generating services
    
ForgeRock
Published By: OC Tanner     Published Date: Feb 16, 2018
Employee wellbeing is a vital part of any business strategy. But which aspects of employee wellbeing contribute to a great workplace culture? This paper will highlight new findings from a recent study, conducted by the O.C. Tanner Institute, including the current state of employee wellbeing, the impact of wellbeing on company culture, and the powerful symbiotic relationship between wellbeing and employee recognition
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OC Tanner
Published By: OC Tanner     Published Date: Aug 28, 2018
Employee wellbeing is a vital part of any business strategy. But which aspects of employee wellbeing contribute to a great workplace culture? This paper will highlight new findings from a recent study, conducted by the O.C. Tanner Institute, including the current state of employee wellbeing, the impact of wellbeing on company culture, and the powerful symbiotic relationship between wellbeing and employee recognition.
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OC Tanner
Published By: Service Now     Published Date: Jan 26, 2018
Digital transformation (DX) has progressed well beyond the abundant hype predicting it to where it is now an existential concern for many enterprises. We are at an inflection point as digital transformation efforts shift from "project" or "initiative" status to strategic business imperatives. Growing enterprises, regardless of age or industry, are striving to become "digital native" in the way their executives and employees think, what they produce, and how they operate. IDC predicts that by 2021, at least 50% of global GDP will be digitized, with growth in every industry driven by digitally enhanced offerings, operations, and relationships, and that by 2020, investors will use platform/ecosystem, data value, and customer engagement metrics as valuation factors for all enterprises.
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Service Now
Published By: IBM     Published Date: Oct 10, 2013
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
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ibm, mobilefirst, business in motion, mobile enterprise, user interactions, return on engagement, return on investment, roi, capture new markets, security technologies, mobile employees, customers, business partners, mobility importance, maintaining relationships, business integrity, employee integrity
    
IBM
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Digital transformation (DX) is a must for midsize firms (those with 100 to 999 employees) to thrive in the digital economy. DX enables firms to increase competitive advantage through initiatives such as automating business processes, creating greater operational efficiencies, building deeper customer relationships, and creating new revenue streams based on technology-enabled products and services. DX is a journey, and it starts with firms embracing an IT-centric vision that guides a data-driven, analytics-first strategy. The outcome of DX initiatives depends on the ability of a firm to efficiently leverage people (talent), process, platforms, and governance to meet the firm’s business objectives.
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Hewlett Packard Enterprise
Published By: Borer Data Systems Ltd.     Published Date: Nov 07, 2007
Clear Image was awarded a contract to supply and fit CCTV and Access control to NISA, one of the largest picking warehouses in Europe. The company runs 3 shifts per day and wanted to allocate lockers to employees. The simple solution would have been to give each employee a locker, but between Borer and Clear Image, a better solution was devised. Thanks to our technology, we can create one to many relationships between our devices. 
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security, security management, access control, identity management, iam, authentication, nisa, physical security, tracking, workforce, workforce management, employee management, borer, nisa, clear image, borer, borer data systems, access control, muster, roll call
    
Borer Data Systems Ltd.
Published By: ForgeRock     Published Date: Mar 10, 2015
Identity and Access Management (IAM) services were traditionally built for a company’s internal use, to assist with manual on and off boarding, and establishing access privileges to company data and systems behind the firewall. Today though, a company must implement a dynamic IAM solution that serves employees as well as customers, partners, and devices, regardless of location. ForgeRock embraces this shift from internal, on-premises IAM to Identity Relationship Management (IRM): public-facing, secure, and accessible identity as business enabler. ForgeRock’s next-generation IRM platform is designed to empower CEOs and enterprises to engage with consumers via new revenue-generating services, while continuing to maintain our proven traditional IAM capabilities.
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iam, forgerock, irm, relationship management
    
ForgeRock
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