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Published By: HP     Published Date: Oct 29, 2014
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
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itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere
    
HP
Published By: Cisco     Published Date: Apr 10, 2015
Location-based services (LBS) show promise as a budding customer-centric mobility solution in some early adopting verticals such as retail, hospitality, and large public venues. Such services enable businesses to better understand their customer base through analytics as well as offer targeted, context-based communications including promotions and remote assistance. This IDC white paper explores the burgeoning LBS market, highlighting custom research conducted by IDC in March and April 2014; surveys were fielded to both IT and line-of-business (LOB) decision makers in select verticals and market segments. In this white paper, IDC analyzes the data and explores the attitudes surrounding LBS adoption in the context of broader technology trends.
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cisco, lbs, it technology, wifi, analytics, wireless networks
    
Cisco
Published By: Red Hat     Published Date: Sep 25, 2014
When a company sells services to a consumer audience primarily through a Web user interface (UI), that Web UI had better be online and available, all the time, especially if you are an airline. Such is the real-world scenario that faces Chris Skretowski, Linux Specialist at Devon, United Kingdom-based Flybe, Europe's largest regional airline. Despite being a relatively small IT function, it powers a regional airline with over 1,700 employees and 55 aircraft, and the company has big ambitions, driven top down by a new CEO who believes that technology adoption and use can make a real difference in the company's bottom line. Having a board that is supportive of IT as a strategic business driver means there is lots of open air ahead for Skretowski, who is responsible for all the Linux infrastructure that front ends the company's missioncritical Web presence. Flybe was one of the 21 companies that were interviewed for quantitative results on their operations as part of an IDC ROI analys
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web user interface, it function, it infrastructure, roi analysis
    
Red Hat
Published By: Avaya     Published Date: Nov 07, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Explore why business communications technology needs to be at the heart of your digital transformation journey.
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Avaya
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: Group M_IBM Q119     Published Date: Jan 04, 2019
Digital transformation is poised to change the supply chain more profoundly than any other functional area and more dramatically than at any point in its history in terms of driving efficiency and resiliency to disruption. In the context of the challenges facing supply chains, both now and in the future, it becomes clear that the old ways of working will not suffice and that even best-in-class performance today is unlikely to be good enough in the future. It is the view of IDC that the supply chain must become a "thinking" supply chain, one that is intimately connected to all data sources, enabled with comprehensive and fast analytics, openly collaborative through cloud-based commerce networks, conscious of cyberthreats, and cognitively interwoven. According to IDC supply chain research, technology is emerging as a prime driver of change, particularly artificial intelligence, blockchain, and the Internet of Things (IoT).
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Group M_IBM Q119
Published By: Cisco     Published Date: Jan 05, 2015
This study includes an analysis of 11 worldwide enterprise videoconferencing equipment vendors. To qualify for inclusion in this IDC MarketScape study, vendors must offer a portfolio of enterprise-class videoconferencing products, solutions, and services either directly and/or through channel partners.Basic capabilities of the vendor offerings should include support for high-definition (HD) video and audio technology, availability of data collaboration tools and applications for use within a video session, and the ability to integrate with UC portfolios and business applications, among other criteria.
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mobile, video collaboration, portfolios, investments, unified communications
    
Cisco
Published By: HP     Published Date: Dec 05, 2014
This assessment is composed of a core set of comparative questions, and the option to be assessed in any of three key areas: computing economics, service delivery and business performance. After a half-decade of cost cutting and shrinking IT budgets, the compute infrastructure that powers the enterprise now is typically inefficient, slow and not optimized for business outcomes. It is better suited to the economic realities of 2010 rather than the rigors of the application workloads, delivery models & business expectations of today driven by cloud, mobility, security and big data megatrends. As a result, there is a significant gap between what businesses expect from technology and what IT can deliver.
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server, performance, efficiency, application, infrastructure, information technology, mobility, cloud, storage, data, speed, software
    
HP
Published By: HPE     Published Date: Feb 11, 2015
This assessment is composed of a core set of comparative questions, and the option to be assessed in any of three key areas: computing economics, service delivery and business performance. After a half-decade of cost cutting and shrinking IT budgets, the compute infrastructure that powers the enterprise now is typically inefficient, slow and not optimized for business outcomes. It is better suited to the economic realities of 2010 rather than the rigors of the application workloads, delivery models & business expectations of today driven by cloud, mobility, security and big data megatrends. As a result, there is a significant gap between what businesses expect from technology and what IT can deliver.
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HPE
Published By: Lookout     Published Date: Mar 29, 2017
As the mobile workforce continues to expand, so do risks to enterprise security. Read the Lookout whitepaper for an overview of the current state of mobile security, including market analysis, current threats, and gaps in existing technology.
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idg, mobile workforce, analysis, technology, lookout
    
Lookout
Published By: Lookout     Published Date: Mar 29, 2017
As the mobile workforce continues to expand, so do risks to enterprise security. Read the Lookout whitepaper for an overview of the current state of mobile security, including market analysis, current threats, and gaps in existing technology.
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Lookout
Published By: TriNet     Published Date: Sep 13, 2016
The future of HR lies in technological advances and implementation for businesses of all sizes.
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trinet, hr package, employee benefits
    
TriNet
Published By: TriNet     Published Date: Nov 08, 2017
This eGuide contains guidelines for entrepreneurs looking to build a scalable infrastructure, including robust HR technology, to help save time and effort so that management can focus on company growth.
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TriNet
Published By: TriNet     Published Date: Jul 28, 2015
The future of HR lies in technological advances and implementation for businesses of all sizes.
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hr technology, hr data, technology providers, hr trends, mobility, cloud data security, hr terminology, business performance management, hr cloud, single-source outsourcing, in-house customization, licensing, multiple vendors
    
TriNet
Published By: IBM     Published Date: Aug 07, 2012
As a claims management professional, you have to deal daily with formidable - and sometimes competing - challenges: provide superior customer experience; achieve operational excellence and cost containment; and effectively manage risk. Predictive analytics can help you improve each of these three outcomes, but more importantly, it helps strike the right balance among these three objectives for each new claim received. Read this white paper from IBM to learn about applying predictive analytics to claims management, including the typical ROI achieved, how embedded analytics improves decision making, and technology components of a predictive analytics solution.
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improving, claims, management, outcomes, predictive, analytics, claims, management, professional, formidable, competing, superior, customer, experience, operational, excellence, cost, containment, risk, predictive
    
IBM
Published By: Trintech EMEA ABM Pilot     Published Date: Nov 03, 2017
Typically, Shared Services Center (SSCs) automation initiatives have been undertaken to reduce costs and improve efficiency. These goals are achieved relatively easily within the first few years, most immediately through reduced labor costs and centralized activities. In fact, standardization and centralization deliver up to 50% savings. During subsequent phases, technology automation and outsourcing cut costs further. But, if cost reduction is the only clearly defined goal, organizations will reach a point of diminishing returns.
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account reconciliation, accounting automation, finance shared services, finance transformation program, finance transformation strategy, financial close, financial close process, reconciliation software, adjusting journal entries, recuing journal entries
    
Trintech EMEA ABM Pilot
Published By: Kindred Hospital Rehabilitation Services     Published Date: Nov 16, 2018
Studies indicate strong patient and family engagement in clinical care positively contributes to a favorable experience, as well as improved health outcomes and reduced costs. Learn how incorporating technology into patient engagement initiatives can better position providers to overcome the challenges of today’s healthcare environment.
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rehabilitation, technology, innovation, patient engagement, healthcare, patient motivation
    
Kindred Hospital Rehabilitation Services
Published By: iCims     Published Date: Mar 06, 2014
There are many factors to consider when deciding on what kind of system to implement for talent acquisition. Some companies have decided to go, in what they believed to be, the cheaper route and build a system in house. Unfortunately, many factors get overlooked in the process, which leads to a greatly heightened cost and a lack of system functionality. In this whitepaper, you will learn what a best-in-breed talent acquisition system can offer your organization that would otherwise be lost if built in house.
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talent acquisition system, recruiting, human resources, hr technology, icims
    
iCims
Published By: Balihoo     Published Date: May 28, 2010
One of the major challenges facing manufacturers' marketing teams in their efforts to make reseller co-op marketing more effective is at the very heart of what defines the century-old co-op marketing concept -- the coordination and execution of programs and financial transactions across two separate organizations. Today, when the manufacturer is working with hundreds if not thousands of different resellers, the scale and breadth of the effort can be overwhelming. However breakthroughs are not only possible today,but quite achievable by applying specialized and fully integrated technology solutions, bringing co-op marketing management into the modern age.
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co-op marketing, co-op advertising, reseller marketing
    
Balihoo
Published By: Rosetta Stone     Published Date: Nov 02, 2017
This e-book introduces three world language programs using Rosetta Stone language-learning technology that provides:
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Rosetta Stone
Published By: Orchid Technologies Engineering & Consulting     Published Date: Sep 03, 2008
Shrinking product development cycles coupled with demanding product requirements and increasingly complex design implementations can overwhelm a design team. The technical risk of employing new, complex, high-speed processor technology can often deter a design group from incorporating new technology in their product designs.
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scm, supply chain, oem, manufacturing, manufacture, manufacturer, product development, chip, chips, electronics, orchid
    
Orchid Technologies Engineering & Consulting
Published By: IBM     Published Date: May 04, 2009
Live migration is essential for a dynamic data center environment. But until now, it's been impossible between different generations of processors. Intel IT and End User Platform Integration have done so successfully with Intel® Virtualization Technology FlexMigration. This white paper explains how.
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ibm, express seller, virtualization intel, xeon, processor, 5500, bladecenter, system x, power, energy costs, hardware, cooling, flexmigration, processors, proof-of-concept, poc, virtual machines, vms, virtual machines, vmware esx 3.5u2
    
IBM
Published By: Mintigo     Published Date: Nov 20, 2017
Predictive Marketing is a fundamental shift in the way B2B companies engage buyers. In the first book of its kind, Mintigo CEO Jacob Shama explores how data science and AI enable marketers and sales reps to target, engage, and convert the most likely prospects with unparalleled precision. This ebook will guide you through the science, applications, and results of this new technology, and show you how to use it to empower your organization. Download now.
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Mintigo
Published By: Insight     Published Date: Dec 05, 2017
Will you evolve with the digital workforce? New-era workers are breaking the confines of their cubicles. That means businesses need to offer more digital work experiences — but the path isn’t always clear. We’re rallying three workplace technology experts to discuss how to orchestrate a modern device and cloud application rollout to empower your anywhere, anytime workforce. Today’s solution landscape is ripe with effective ways to help organizations empower modern workers. In this exclusive Livestream, you’ll learn the true value of modern devices and cloud applications — and how to orchestrate every moving part of a connected workforce without compromising security.riving workplace disruption? This Livestream recording will reveal: -What’s driving workplace disruption? -What real-world tactics can we implement to conquer disruption? -How can we leverage the cloud? -What are the biggest challenges IT faces when modernizing?
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technology, forum, workforce, workers, business, security
    
Insight
Published By: Intel     Published Date: Dec 13, 2018
Technology plays a key role in online shopping, where online retailers gain a greater understanding of their customers through data from their browsing and purchasing habits. Today, when consumers shop in brick-and-mortar stores, they expect the same personalized and responsive service. To help retailers achieve this level of service, a combination of hardware and software—Intel® Vision Accelerator Design products, cameras, AI deep learning video analysis technology— do the work for you. Uncover how Advantech system uses the Intel Vision Accelerator Design with Intel Movidius VPU to drive • Overall store performance such as the number of visitors and transactions, point-of-sale data, sales per shopper and the store’s ranking, and can distinguish traffic patterns by weather and time of day • Traffic and sales analysis for better staff allocation and marketing-event planning • Store heatmap analysis for more precise merchandise placement and product promotion
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Intel
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