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Published By: IBM     Published Date: Apr 20, 2017
Security from design through deployment. Mobile devices are now a reality in many organizations. Building on Mobile Device Management (MDM) and Mobile Application Management (MAM), organizations are increasingly developing their own enterprise apps for specific job tasks to improve productivity, business partnerships, customer satisfaction and bottom-line performance. However, to achieve these benefits, it is imperative that mobile security best practices are incorporated throughout the lifecycle of the application.
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IBM
Published By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service, customer satisfaction, newscale, request fulfillment
    
newScale
Published By: RelayHealth     Published Date: Apr 01, 2013
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
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statements, patient statements, healthcare, collection, patient experience, care coordination, financial / revenue cycle management, claims processing, electronic health records
    
RelayHealth
Published By: Datto Inc.     Published Date: Jan 31, 2013
Datto shares 10 tips for MSPs to increase profit, improve visibility, and strengthen customer satisfaction -- all without breaking the bank.
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backup, data recovery, business continuity, channel, hybrid-cloud, bdr, virtualization, small to medium-sized business, smb, downtime, instant virtualization, disaster recovery, managed-service provider, msp, recovery time objective, rto, recovery point objective, rpo, risk assessment, datto
    
Datto Inc.
Published By: Coupa Software     Published Date: Nov 04, 2014
The benefits of eInvoicing include fewer lost invoices, quicker approval cycles, increased on-time payments, and improved vendor satisfaction. Yet only 20% of companies receive more than 50% of their invoices electronically. This Paystream Advisors survey report includes data on how eInvoicing is improving AP efficiency and why some organizations are still slow to adopt (and why they shouldn't be).
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einvoicing, approval cycles, vendor satisfaction, efficiency, on-time payments, invoicing
    
Coupa Software
Published By: NAVEX Global     Published Date: Jul 31, 2018
Compare your policy and procedure management programme to industry standards and identify where your programme needs improvements. Read the top challenges policy management programmes face in 2018 and expert recommendations on meeting those challenges. What You'll Learn: Where organisations are struggling with policy management What the best organisations do to create efficiency in their programme How organisations are starting to comply with new SFO and DOJ guidance How automated systems improve results and satisfaction for policy management
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NAVEX Global
Published By: Zebra Technologies (Bulldog)     Published Date: Jul 11, 2019
To improve performance and enhance customer satisfaction, you need to understand your customers. Every year, Zebra commissions a global shopper survey to help retailers capture their performance edge through deeper insight into their shoppers. Zebra’s 2019 Shopper Vision Study surveyed approximately 5,000 shoppers, 1,000 retail associates and nearly 500 retail decision makers around the world. Discover the current shopper preferences, retail technology trends and differing perceptions of preferences between retailers and shoppers that will help your operations be more effective.
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Zebra Technologies (Bulldog)
Published By: Kindred Hospital Rehabilitation Services     Published Date: Aug 26, 2019
Research has demonstrated enhanced technology can improve communication between patients, families and care providers, improve motivation, and has the potential to effect better outcomes and higher levels of patient satisfaction. Additionally, better technology also makes the workplace more appealing to employees. With the investment and complexity involved, how can health systems utilize technology in the most efficient and effective ways to drive business results?
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Kindred Hospital Rehabilitation Services
Published By: Cornerstone OnDemand     Published Date: Feb 05, 2018
62% of employees say they don’t see changes occur from feedback they give during performance reviews. Performance reviews help companies and managers evaluate an individual’s performance, but what they don’t do is help employees improve and grow. Why? Performance reviews must go beyond talk of achievements and shortcomings and take steps to offer opportunities and solutions for employees. In this quick, two-page guide, you’ll learn about: • Why performance reviews need a follow-up development plan • Give employees greater career satisfaction by understanding their career path • The power of specific and actionable goals in performance reviews • How data can help you set employees up for success • Why learning and development is necessary to transform your workforce Get your copy and learn how to leave your employees empowered.
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performance management, performance, performance appraisal, employee engagement, goals, reviews, learning management system, performance management software, 360 degree feedback, workforce development, talent management, performance management software
    
Cornerstone OnDemand
Published By: DocuSign UK     Published Date: Nov 16, 2017
"Industry experts predict that successful businesses will soon become 100% digital for all transactions. The challenge is how to “go digital” in the right ways. For many companies, it will be an incremental journey. The HR world is changing quickly—global candidates are tech-savvy and are relying on mobile-enabled interactions. Now more than ever, HR teams are looking to improve the onboarding experience, increase employee satisfaction, and focus HR staff away from mundane tasks. This best practices paper outlines seven important ways that HR teams can make meaningful progress in their digital transformations." .
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professionals, team, digital, transformations, technology, optimization
    
DocuSign UK
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Ever feel like it takes too long to do something that should be simple? Or feel like your work processes just have way too many steps? Don’t worry – help is here. Discover how you can improve your efficiency at work when you: Develop standard operating procedures to ensure accuracy, timeliness and customer satisfaction. Make collaboration easy and empowering. Streamline customer communications with clear schedules and touch points.
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business efficiency, collaboration, customer communication, customer satisfaction
    
Citrix ShareFile
Published By: Ping Identity     Published Date: Feb 12, 2016
Many enterprises today are actively pursuing mobile device initiatives—largely driven by the desire to support BYOD, which holds high potential for productivity gains as well as improved employee satisfaction.
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Ping Identity
Published By: Electric Cloud     Published Date: Nov 04, 2009
ElectricAccelerator improves the software development process by reducing build times, so development teams can reduce costs, shorten time-to-market, and improve quality and customer satisfaction.
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electric cloud, electricaccelerator, software development, dependency management, software build accelerator, visualization, cluster manager, open source, roi
    
Electric Cloud
Published By: Okta     Published Date: May 09, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs. Provisioning devices to users should be simply an extension of the foundational identity lifecycle management system. And, mobility management should enable IT teams to implement simple policies to enable and secure access from mobile. This eGuide provides an overview of how Okta can power BYOD programs with integrated identity and mobili
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Okta
Published By: Okta     Published Date: Jul 19, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
    
Okta
Published By: Dyn     Published Date: Oct 04, 2016
With nearly 80% of businesses experiencing four or more disruptions to their site each month, Aberdeen Group recently conducted a study to get to the root of today's internet performance challenges. Read the findings and discover how companies: Improve resolution times resulting from web outages - 65% of companies experience an hour or more to repair an internet related outage Increase customer satisfaction by 30% - A consistent, reliable and fast web experience is your key to happy, loyal customers Protect revenue - 60% of businesses record a minute of downtime resulting in a $1,000 loss in revenue Are your online services and sites built for resiliency or destined for the headlines? Get the report to find out how leading organizations are bucking the stats and implementing Internet Performance Management (IPM ) tools to boost time to resolution and improve site performance.
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performance management, website, internet, dns
    
Dyn
Published By: Okta     Published Date: May 07, 2015
Bring Your Own Device (BYOD) can be a very polarizing topic for IT. Some view it as a solution that can save money, improve end user satisfaction, and enable remote employees. For others, BYOD represents risk of data leakage, loss of control, and signing up to support an endless ecosystem of unknown devices. No matter what your opinion on BYOD is, the impact on IT policy cannot be overstated. Through 2017, Gartner reports that 90% of organizations will support some aspect of BYOD. Read this eGuide and learn how you can address several new BYOD challenges facing IT.
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byod, okta, mobility, safety, dad, mobility management
    
Okta
Published By: DocuSign     Published Date: Mar 23, 2016
Read the case study to learn how Associated Bank systematically replaced a portion of its paper-based processes with DocuSign's Digital Transaction Management (DTM) solution to provide better customer service and gain the competitive advantage that comes with it. By using DocuSign, Associated Bank: • Unlocked data, sped up processes, reduced abandonment rate • Increased efficiency and improved customer satisfaction • Gained sustainable competitive advantage
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DocuSign
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Patient falls were the largest category of adverse events reported at Barnes- Jewish Hospital. Progress in meeting targets for reducing falls and fall injury rates had been static despite multiple efforts. One component of the hospital’s Fall Reduction Program was a portable bed exit alarm system—a Bed-Check Classic-Check® control unit (CU) with Sensormat® pressure sensitive mat— widely used throughout the hospital. Due to high demand by staff, the CU was often not available, resulting in delayed care delivery and staff dissatisfaction. Loss or damage due to handoff between staff and the central service department resulted in additional resources and costs. Read this case study to learn how Barnes-Jewish Hospital implemented Bed-Check® Fall Management Solution as a part of their Fall Reduction Program, resulting in decreased fall injury rates and improved staff satisfaction.
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patient falls, fall reduction, fall injury, healthcare, hospital, information technology, practice management
    
STANLEY Healthcare
Published By: NeoSpire Managed Hosting     Published Date: Sep 01, 2009
When a company creates a custom web application, it also creates a custom challenge. Traditional monitoring does not cover everything, but alerts if something goes wrong with the application are more important than ever. Learn the benefits of custom application monitoring and how NeoSpire can help. . Dramatically reduces the time to troubleshoot a failed web application . Provides complete overview of web transaction and web application performance, to proactively locate and fix bottlenecks in your web system . Improves customer experience and increase customer satisfaction with excellent performance of your web applications and e-business transactions . Eliminates the risk of loss of revenue and credibility . Increases the efficiency of mission-critical e-business operations and web applications
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application monitoring, load balancing system, neospire, benefits of testing, hardware monitoring, disk utilization, memory utilization, cpu load, service monitoring, port check (standard and custom ports), number of processes running, specific process monitoring, database monitoring, mysql replication monitoring, oracle rman backup monitoring, vpn monitoring: farend ping test, load-balanced ip monitoring, external url monitoring, centralized ids, logging monitoring
    
NeoSpire Managed Hosting
Published By: IBM     Published Date: Apr 20, 2017
Security from design through deployment. Mobile devices are now a reality in many organizations. Building on Mobile Device Management (MDM) and Mobile Application Management (MAM), organizations are increasingly developing their own enterprise apps for specific job tasks to improve productivity, business partnerships, customer satisfaction and bottom-line performance. However, to achieve these benefits, it is imperative that mobile security best practices are incorporated throughout the lifecycle of the application.
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application management, application development, organization optimization, authentication, application security, enterprise applications, app blocking
    
IBM
Published By: Plex Systems     Published Date: Jun 06, 2014
Custom injection-molding manufacturer, Bhar, Inc., needed a system that would enhance its information flow, speed decision-making, and streamline business processes. Seeking a single solution that would do all of this, Bhar chose ERP from the Plex Manufacturing Cloud and boosted efficiency by 30%.
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plex systems, bhar, manufacturing, injection molding
    
Plex Systems
Published By: ServiceNow     Published Date: Mar 24, 2015
Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to demonstrate the value of IT to the business. Learn how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative. An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
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it visibility, it service management, compliance, it infrastructure, business services, it visibility
    
ServiceNow
Published By: HPE     Published Date: Mar 23, 2015
HP delivers the complete, end-to-end unified communication and collaboration solutions and services you need to improve decision making, increase customer satisfaction, and drive business results. HP Flex-Bundles for UCC with Microsoft Lync 2013 get you up and running quickly, and help you improve your network to grow your business. Download this white paper to learn more about how Microsoft Lync and HP can build a productive workforce.
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HPE
Published By: IBM     Published Date: Oct 26, 2016
Predictive analytics transforms organizations. Watch this video to see how predictive analytics can improve outcomes in four strategic areas critical to the success of your business: - Customer satisfaction and retention - More effective HR processes - Fraud and threat detection and prevention - Revenue growth and profitability
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ibm, analytics, predictive analytics
    
IBM
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