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Published By: Seismic     Published Date: May 14, 2019
"Sales leaders are constantly on the lookout for new ways to improve processes, motivate their teams, unlock efficiencies, and ultimately close more deals. Making that quest more difficult? There are a million ways to measure an organization’s overall achievement of those goals. To maximize revenue growth, 3 strategic imperatives are usually: ? Shortening the sales cycle ? Reducing the cost of customer acquisition ? Increasing the lifetime value of the customer Download the guide to learn the 12 major KPIs (key performance indicators) that sales teams should use to measure effectiveness and efficiency with the goal of driving sales success.
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Seismic
Published By: ServiceSource     Published Date: Nov 01, 2013
How strong is your renewal program? Are you able to predict and analyze your performance correctly? ServiceSource® believes that the real yardstick of renewal performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story. Over the last 13 years and over 145 engagements, we’ve identified these twelve critical factors for successfully measuring and growing your renewal revenue. This whitepaper provides a detailed overview of those KPIs.
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reducing customer churn, servicesource, maximize revenue, essential kpis, renewal opportunity, renewal results, sales process, performance drivers, trends and information, buying behaviors, key performance indicators, revenue performance, drive exceptional results
    
ServiceSource
Published By: Greenhouse     Published Date: Jan 25, 2017
Learn which recruiting metrics to track and see where you stack up against others. Download now to learn more.
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recruiting tips, recruiting software, recruiting strategy, applicant tracking, talent acquisition, recruiting metrics, recruiting data, talent metrics, candidate experience, candidate sourcing, candidate management, talent strategy, recruiting, recruitment
    
Greenhouse
Published By: Crowdcast     Published Date: Apr 30, 2010
The Aberdeen Group reviews SAP's partnership with Crowdcast and how Crowdcast's Collective Intelligence Platform is used to monitor key risk indicators, helping enterprises course correct as events arise that may impact success.
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crowdcast, cpg, key risk, businessobjects, grc, platforms, collective intelligence, packaging, price, acceptance rate, manufacturing
    
Crowdcast
Published By: Amazon Web Services     Published Date: Oct 09, 2017
The following insights should be used as a resource for Chief Financial Officers (CFOs) as they lead or support their organisation through a cloud adoption journey. It is designed to provide an overview of cloud adoption drivers, costs, risks, and benefits, as well as raise important questions about staffing and technology decisions that are critical to success. It is also intended to help inform business cases, while surfacing measurements and indicators specific to cloud environments that impact the bottom line. The foundational guidance provided is a collection of insights captured and distilled from direct conversations and engagements between Amazon Web Services (AWS) and customer CFOs representing an extensive range of industries.
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global expansion, mergers and acquisitions, business agility, real estate, tax exposure, talent acquisition, operations investment
    
Amazon Web Services
Published By: AlienVault     Published Date: Oct 21, 2014
As cyber attacks grow more sophisticated, many organizations are investing more into incident detection and response capabilities. Event monitoring and correlation technologies and security operations are often tied to incident handling responsibilities, but the number of attack variations is staggering, and many organizations are struggling to develop incident detection and response processes that work for different situations. In this webcast, we'll outline the most common types of events and indicators of compromise (IOCs) that naturally feed intelligent correlation rules, and walk through a number of different incident types based on these. We'll also outline the differences in response strategies that make the most sense depending on what types of incidents may be occurring. By building a smarter incident response playbook, you'll be better equipped to detect and respond more effectively in a number of scenarios.
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vulnerability, management, risk, prioritize, profile, environment, data, asset value, network, authenticated, unauthenticated, remediation, best practices, intelligence, scores, attacks, policy violations, compromise, ex filtration, exploit
    
AlienVault
Published By: AdRoll     Published Date: Jul 11, 2017
AdRoll surveyed 350 marketers across Australia, New Zealand and Singapore this year to dive into how they're thinking about the latest performance strategies across every stage of the marketing funnel. The survey explored: • The challenges marketers are tackling when creating mobile campaigns • The attribution models marketers are moving toward • The key performance indicators marketers are using to measuring to determine the success of their campaigns • The channels marketers are using to run programmatic advertising • And more! See how your campaigns compare to those of 350 other marketers.
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marketing, programmatic advertising, performance marketing, adaptation
    
AdRoll
Published By: Esker     Published Date: Jan 06, 2014
Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets.
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esker, automation, sales order processing, order-to-cash, erp systems, automated sales, streamlining, order processing, deliverware solution, automation solutions, sales order workflow, automation benefits, implementation, change management, integration, inbound customer orders
    
Esker
Published By: Adobe     Published Date: Oct 30, 2014
The Best of the Best Benchmark report compares the overall average versus websites in the top 20% on 6 key performance indicators across six regions — United Kingdom, France, Germany, BeNeLux, Nordics and United States.
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measuring your online presence, best of the best benchmark report, evaluating marketing techniques, increasing marketing trending
    
Adobe
Published By: Oracle     Published Date: Dec 13, 2011
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders.
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best practices, customer, crm, contact center, face-to-face, performance indicators
    
Oracle
Published By: Oracle     Published Date: Apr 05, 2013
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. By tracking the interplay between these, you can more easily identify meaningful key performance indicators.
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contact center, oracle, call center, touch point methodology, face to face, contact center agents
    
Oracle
Published By: Esker     Published Date: Jan 08, 2019
Ignoring the potential of AR analytics is a losing game. In order to boost your collection rate and maximize resources, departments should be analyzing a plethora of statistics — not just DSO. This playbook discusses the six metrics your AR department should be paying attention to and how they can separate themselves from competition and provide customers with an improved experience by: • Measuring Key Performance Indicators (KPIs) • Making process improvements based on analytics • Centralizing collection activities
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Esker
Published By: Epicor     Published Date: May 01, 2018
We all know the wisdom of monitoring familiar key performance indicators (KPIs). Turns, gross margin return on investment (GMROI), sales, inventory measures, and other metrics will tell you how your business is faring—and that’s pretty important if you want to keep your hardware store in business. However, just staying in business isn’t enough in a rapidly evolving retail world, so achieving improved KPI results is essential. In this Epicor eBook, you’ll learn about eight easy-to-use tools that go beyond traditional KPIs to quickly improve business results, including: • Reviewing store-to-store sales • Identifying your top 100 items • Monitoring excess inventory • Viewing items with cost change and no retail change Learn more about these tools, and discover what else you can do to improve your KPI results by downloading this Epicor eBook. Download now and go beyond retail KPIs.
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retail analytics software, analytics on demand, kpi analytics software, retail kpi software, real time analytics, retail pos software, mobile pos, reporting software, pos technology
    
Epicor
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: NAVEX Global     Published Date: Mar 21, 2018
The U.S. Foreign Corrupt Practices Act (FCPA), the U.K. Bribery Act (UKBA), Sapin II and many other Anti-Bribery and Corruption (ABC) laws and regulations around the world make it clear that bribery and corruption is prohibited, illegal and the source of fines, penalties, reputational damage, and in some cases criminal liability. This is particularly true when the bribes are offered to foreign government officials, especially by third parties. Before examining some of the common red flags and the appropriate courses of action to take, reviewing the various guidelines and frameworks available for organisations to build adequate procedures to protect themselves against third party risks is advisable. These frameworks have assisted organisations in establishing a strong legal defence in the event that a bribe does occur. These measures are having ramifications across the globe and they inform many of the components of the best ABC programmes in place today.
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NAVEX Global
Published By: Webtrends     Published Date: Dec 19, 2009
According to Forrester, 48% of marketers need help demonstrating ROI on testing. Join Casey Carey, VP of Product and Bob Garcia, Director, Product Marketing and discover how to get ahead of the curve with the business-case answers they provide in this webinar.
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webtrends, mobile strategy, app downloads, apps, performance indicators, optimization, testing, site, pages
    
Webtrends
Published By: Microsoft Office 365     Published Date: Jan 21, 2016
How do you know when it's time to move to a new email service – especially from a free service to paid, hosted solution? Migrating your email service may seem like a daunting task that could cost considerable time and money and disrupt productivity. But thanks to Microsoft Exchange Online, you can provide business-class email that helps keep your organization professional and productive. We'll walk you through three big indicators it's time to consider email from Office 365: • You're ready to get more out of your email • You're ready to save time and resources • You're ready to simplify email management
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Microsoft Office 365
Published By: BLADE Network Technologies     Published Date: Nov 18, 2008
The Tolly Group’s hands-on evaluation of BLADE’s RackSwitch G8000 demonstrates that the device offers non-blocking 1/10G switching, lower latency and less energy consumption than the Cisco 4948-10GE. These are very important productivity indicators for the top-of-the-rack switches deployed in the data center where latency-sensitive applications such as clusters and financial applications set strict requirements.
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rackswitch, blade network technologies, non-blocking 1/10g switching, cisco 948-10ge, top-of-the-rack switches
    
BLADE Network Technologies
Published By: Cyveillance     Published Date: Apr 03, 2015
Cyber threat intelligence is unquestionably a hot buzzword in the security industry these days. It is being used to seek venture capital and fund startups. It is being pitched to the enterprise market by providers and consultants. However, in this paper, we argue that the majority of what is being billed as “threat intelligence” isn’t. It’s data. From lists of bad IPs or application vulnerabilities to malware signatures, social media data or indicators of compromise (“IOCs”), none of these things are “intelligence.” They’re data. In this white paper, we define the difference between intelligence and data, and then illustrate the theoretical discussion in a concise case study in the tangible terms of a real-world practitioner and an actual event.
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cyber threat, intelligence, centure capital, startup, enterprise, security, protection, data
    
Cyveillance
Published By: Oracle     Published Date: Mar 04, 2014
This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX. Within the value equation there are three important areas of business focus, or CX practice areas: Acquisition, Retention, and Efficiency. Each area has strategic and operational areas of measurement, or Key Performance Indicators (KPIs).
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oracle, oracle cloud service, customer experience, key performance indicators, acquisition, retention, efficiency
    
Oracle
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Darktrace     Published Date: Apr 02, 2019
This report details seven case studies of attacks that were intercepted and neutralized by cyber defense AI, including insider threat, ransomware, and IoT attacks. While all threat scenarios were distinct, some fast-moving and others slow and stealthy, in all cases the subtle indicators of suspicious activity were only detectable using Darktrace AI, which learns what is normal for the business environment and autonomously responds to attacks – before damage is done.
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Darktrace
Published By: Webtrends     Published Date: Jan 21, 2010
This is a must-see webinar if you want to understand the fundamentals of multivariate testing (MVT), segmentation, and content targeting. Join Bob Garcia, Director of Product Marketing Optimize and Frans Keylard, Director of Optimization as they use real-life examples to explain multivariate testing and teach you where and how to start optimizing.
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webtrends, mobile strategy, app downloads, apps, performance indicators, mvt, segmentation, optimization
    
Webtrends
Published By: IBM     Published Date: Nov 13, 2008
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
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ibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm, ibm mbi, service quality, telecommunications, management solutions, customer experience, dashboards, sla, netcool, service level agreement, key quality indicators, kqis, ip-tv
    
IBM
Published By: Adobe     Published Date: Apr 15, 2016
If your company is a car, data can change it form a sedan to a Porsche. Data-driven marketing helps you predict what your customers want and deliver it faster and better. Our report, Demonstrating Impact: Pedal to the Metal, outlines five ways data-driven marketing can transform your business into a machine that can leave your competition in the dust. Download our guide to learn how data-driven marketing can help you: • Define the right goals and performance indicators • Make better business decisions faster • Deliver personalized and compelling experiences • Spend budget more profitably • Enhance employee efficiency Download our guide to transform your business.
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adobe, data driven marketing, marketing
    
Adobe
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