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Published By: Oracle     Published Date: Nov 13, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
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zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content, fast resolution, collaborative self-service, social tools, customer retention, consumer input, outbound communication
    
Oracle
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Very little data is available on how effectively enterprises are managing private cloud deployments in the real world. Are they doing so efficiently, or are they facing challenges in areas such as performance, TCO and capacity? Hewlett Packard Enterprise commissioned 451 Research to explore these issues through a survey of IT decision-makers and data from the Cloud Price Index.
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Hewlett Packard Enterprise
Published By: Motorola     Published Date: Feb 06, 2008
This paper describes the key issues a multi-national enterprise needs to consider when determining the requirements for deploying a global wireless messaging project. It then outlines how the Good™ Mobile Messaging solution addresses those key issues. Also included are includes two case studies of recent Good Technology customer deployments.
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motorola, motorola good, mobile messaging, wireless messaging, mobile applications, wireless applications, productivity, wireless, mobile
    
Motorola
Published By: CDW     Published Date: Dec 29, 2014
Learn the best practices for migrating to a new server operating system and see how the switch may be challenging, but will allow your organization to vastly improve IT operations to support new technologies such as cloud computing.
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server, data center, transformation, scalability, performance, operating system, microsoft, cloud computing, software, security risks, compliance issues
    
CDW
Published By: SAS     Published Date: Aug 03, 2016
Imagine that you are in a meeting with several department heads discussing issues around enrollment. As people begin to share their thoughts, you quickly realize that each person in the room is working from conflicting information – and everyone thinks their information is correct. The group spends most of the meeting arguing over whose data and reports are correct rather than understanding the problem and making decisions. Sound familiar? When organizations have their data fragmented across many systems and departments, these situations are all too common. Without a single, trusted source of truth and easyto- use tools to interpret and understand the data, conversations are limited by everyone’s departmental perspectives and resources.
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best practices, enterprise, competitive advantage, technology, data
    
SAS
Published By: ThousandEyes     Published Date: Mar 14, 2017
With the rapid adoption of Software-as-a-Service (SaaS) applications by enterprises, these performance management solutions that are completely blind to issues outside the enterprise, are unable to help IT teams troubleshoot performance problems with the SaaS applications.
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ThousandEyes
Published By: ThousandEyes     Published Date: Aug 04, 2017
Traditional enterprise performance management solutions were designed for applications running inside the corporate network and are unable to provide visibility beyond the corporate network perimeter. With the rapid adoption of Software-as-a-Service (SaaS) applications by enterprises, these performance management solutions that are completely blind to issues outside the enterprise, are unable to help IT teams troubleshoot performance problems with the SaaS applications.
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information technology, software as a service, management solutions, corporate network
    
ThousandEyes
Published By: iCIMS     Published Date: Jan 17, 2014
This webinar from iCIMS will show you how to equip your talent team with the proper screening technology, stay in compliance with HR regulations, and best practices for pre and post hire candidate screening.
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icims, talent management, new hires, hiring, finding new employees, screening, new candidates, hr issues, hr trends, screen employees
    
iCIMS
Published By: Insight Software     Published Date: Oct 03, 2017
It’s critical that Finance teams have accurate, relevant, and timely data to understand current run rates and to steer your company toward growth. “The Finance Boss Guide to Oracle E-Business Suite to Drive Exponential Financial Gains” will help you translate numbers into fiscal performance through better reporting, analytics and planning, such as: How to create your own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding over-investing in dated ERP tools Industry analyst’s take on how to get better reporting and planning best practices and tools How Finance leaders at Bibby Distribution used the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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Insight Software
Published By: Insight Software     Published Date: Oct 03, 2017
It’s critical that Finance teams have accurate, relevant, and timely data to understand current run rates and to steer your company toward growth. “The Finance Boss Guide to JD Edwards to Drive Exponential Financial Gains” will help you translate numbers into fiscal performance through better reporting, analytics and planning, such as: How to create your own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding over-investing in dated ERP tools Industry analyst’s take on how to get better reporting and planning best practices and tools How Finance leaders at Bibby Distribution used the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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Insight Software
Published By: Insight Software     Published Date: Oct 03, 2017
Get “The Consummate IT Pro’s Guide to JD Edwards,” and we’ll help you capitalize on the value of IT through better reporting, analytics, and planning directly through your critical business systems. Use these resources to get up to speed on: Enabling end users to create their own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding costly mistakes when upgrading your ERP system Industry analyst’s take on how to get better reporting and planning from ERP systems How Bibby Distribution gave users the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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Insight Software
Published By: Insight Software     Published Date: Oct 03, 2017
Forget making business decisions with outdated data. Keep operations on track with real-time insights from every facet of your business including finance to supply chain management. “The Operations Guru’s Guide to JD Edwards” will help you master more efficient company operations so you can focus on making a massive operational impact. Tactical insights, covering: How your team can create usable, sharable reports and web-based dashboards tracking progress against company-wide KPIs from multiple systems, without leaning heavily on IT An industry analyst’s view on how to get better reporting and analytics from ERP and other critical data sources How Bibby Distribution gave users throughout the company the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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Insight Software
Published By: Genesys     Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes. To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as: • Create a holistic view • Increase flexibility • Reduce cost • And more
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm
    
Genesys
Published By: Trend Micro     Published Date: Sep 05, 2019
“EDR alone is simply not enough to empower security pros to detect, investigate, and respond to attacks at the pace they need to keep up with modern attackers. A broader detection and response approach is needed.” Register now and receive this exclusive white paper. Dave Gruber, ESG Senior Analyst takes a look at how you can increase the efficiency and effectiveness of detection and response through XDR, along with: • Strategic insight into the current state of threat detection and response, providing you with ESG’s comprehensive research and findings. • Current challenges affecting today’s organizations, including the time and resources required and numerous gaps that EDR exposes. • Valuable foresight into what’s next and how XDR—detection and response across email, endpoint, servers, cloud workloads, and network—can help solve these issues.
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Trend Micro
Published By: Dell Software     Published Date: Apr 17, 2013
The paper showcases how IT can proactively address problems before they result in service degradation. Foglight provides the visibility organizations need into the why of customer behavior. Line-of-business owners can identify sources of customer frustration and work with IT to eliminate issues.
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beyond web analytics, dell, quest software, reduce customer frustration, visible organizations
    
Dell Software
Published By: ThousandEyes     Published Date: Nov 17, 2016
ThousandEyes monitors BGP routes from both corporate and service provider networks so you can see inbound routes to your prefixes and outbound routes to key services and endpoints. Act quickly on issues including local misconfigurations, peering changes, and route hijackings. Watch this video short now!
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ThousandEyes
Published By: ThousandEyes     Published Date: Mar 14, 2017
ThousandEyes monitors BGP routes from both corporate and service provider networks so you can see inbound routes to your prefixes and outbound routes to key services and endpoints. Act quickly on issues including local misconfigurations, peering changes, and route hijackings.
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ThousandEyes
Published By: Tripwire     Published Date: Jul 05, 2007
Find out about the requirements and issues addressed in corporate governance Bill 198, Canada's version of Sarbanes-Oxley, for internal controls for technology and how IT configuration auditing brings compliance.
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sox, sarbanes-oxley, bill 198, canada, canadian financial, canadian sox, financial controls, compliance, compliant, tripwire
    
Tripwire
Published By: SAP     Published Date: May 18, 2014
This white paper discusses the issues involved in the traditional practice of deploying transactional and analytic applications on separate platforms using separate databases. It analyzes the results from a user survey, conducted on SAP's behalf by IDC, that explores these issues.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management, business insights, architecture, business intelligence, big data tools
    
SAP
Published By: TIBCO Software     Published Date: Feb 27, 2019
Blockchain in Financial Services is receiving a lot of attention, especially for synchronizing financial agreements between institutions. But how can blockchain be used outside of this context? Can it apply to use cases such as identity, fraud, and AML? Watch this short webinar to hear how blockchain can be used to solve other key issues facing the industry, about research into consensus algorithms beyond proof of work, and about myths and truths that must be considered for a successful enterprise blockchain implementation. Speaker: Nelson Petracek, CTO, TIBCO Software
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blockchain, financial services, fraud, aml
    
TIBCO Software
Published By: Five9     Published Date: Jul 25, 2013
Customers today are expanding their use of social networks as a means of communication, and self-service is emerging as a primary mode for resolving issues.
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cloud computing, communication, bluewolf, self-service, technology, cloud
    
Five9
Published By: Ecessa Corporation     Published Date: Mar 11, 2009
Today’s Wide Area Networks (WANs) are experiencing increased saturation with the deployment of bandwidth-intensive applications, increased numbers of users, and the need for reliable security transmissions. IT personnel responsible for these issues acknowledge the increased congestion and have strived to maintain high levels of network performance. At the same time, IT departments are tasked with the job of lowering the cost of network infrastructure and ongoing operations. Network administrators continually face the challenge of balancing the increased use of critical applications on the Internet, while eliminating downtime and congestion from affecting user quality and day-to-day business operations.
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adsl load balancing, vpn load balancing and redundancy, bandwidth aggregation, qos, bandwidth control, bandwidth management, multi-homing, bgp multihoming, broadband bonding, broadband failover, disaster recovery, business continuity, wan load balancing, wan failover, dsl failover, dsl load balancing, disaster recovery solutions, dual wan router, wan failover, isp failover
    
Ecessa Corporation
Published By: Cisco     Published Date: May 15, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
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cloud computing, erp, productivity, applications, efficiency, videoconference, enterprise, cisco, innovate
    
Cisco
Published By: HP     Published Date: Mar 23, 2015
Increase productivity for small and midsize business with HP ProLiant Gen9 servers. Today, business executives are seeking ways to become more productive so that they can deliver new products and services faster, increase operational efficiencies, grow revenue, increase margin and gain market share. Increasing the productivity of IT resources and staff is critical for their success. New innovations now make it possible for small and midsize businesses (SMB) to leverage the performance and efficiencies that were once only affordable by large enterprises. Businesses of all sizes face similar issues as they look to grow their business efficiently.
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HP
Published By: HPE     Published Date: Mar 23, 2015
Increase productivity for small and midsize business with HP ProLiant Gen9 servers. Today, business executives are seeking ways to become more productive so that they can deliver new products and services faster, increase operational efficiencies, grow revenue, increase margin and gain market share. Increasing the productivity of IT resources and staff is critical for their success. New innovations now make it possible for small and midsize businesses (SMB) to leverage the performance and efficiencies that were once only affordable by large enterprises. Businesses of all sizes face similar issues as they look to grow their business efficiently.
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HPE
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