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Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Marketo     Published Date: Jul 13, 2015
Download The Definitive Guide to Lead Nurturing to explore lead nurturing through thoughtful explanations, industry thought leader interviews, checklists and charts.
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lead nurturing, lead nurture, generating leads, management processes, workflow issues, marketing automation, crm, lead score
    
Marketo
Published By: Wyng     Published Date: Jan 13, 2016
The explosion of User Generated Content, or UGC, has drastically shifted the way people interact with brands. And as brands turn to UGC in place of their brand produced content, there are new risks that come with the rewards. To help mitigate these potential legal issues, we have developed a guide with everything you need to know about rights management.
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Wyng
Published By: Citrix Systems     Published Date: Feb 27, 2014
Android, iOS and Windows tablets and smartphones play an increasing role in enterprise computing, providing new flexibility and mobility for workers and IT—but creating new challenges around security. This paper describes these issues and explains how they can be addressed effectively with Citrix BYOD solutions.
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citrix, apple, android, byod, tablet, mobile, citrix byod, microsoft windows tablets
    
Citrix Systems
Published By: Citrix     Published Date: Dec 09, 2013
Android, iOS and Windows tablets and smartphones play an increasing role in enterprise computing, providing new flexibility and mobility for workers and IT—but creating new challenges around security. This paper describes these issues and explains how they can be addressed effectively with Citrix BYOD solutions.
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citrix, byod, apple ios, windows, android, smarphones, tablets, secure delivery
    
Citrix
Published By: Citrix Systems     Published Date: Jan 29, 2013
This paper describes the issues that arise when allowing iPad into the enterprise network and the steps IT must take to maintain control. It outlines security considerations, risk mitigation options and the architecture required to support the iPad
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ipad, android, tablet, mobility, byo, smartphone, citrix
    
Citrix Systems
Published By: Group M_IBM Q2'19     Published Date: Jul 01, 2019
This white paper considers the pressures that enterprises face as the volume, variety, and velocity of relevant data mount and the time to insight seems unacceptably long. Most IT environments seeking to leverage statistical data in a useful way for analysis that can power decision making must glean that data from many sources, put it together in a relational database that requires special configuration and tuning, and only then make it available for data scientists to build models that are useful for business analysts. The complexity of all this is further compounded by the need to collect and analyze data that may reside in a classic datacenter on the premises as well as in private and public cloud systems. This need demands that the configuration support a hybrid cloud environment. After describing these issues, we consider the usefulness of a purpose-built database system that can accelerate access to and management of relevant data and is designed to deliver high performance for t
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Group M_IBM Q2'19
Published By: Group M_IBM Q3'19     Published Date: Jul 01, 2019
This white paper considers the pressures that enterprises face as the volume, variety, and velocity of relevant data mount and the time to insight seems unacceptably long. Most IT environments seeking to leverage statistical data in a useful way for analysis that can power decision making must glean that data from many sources, put it together in a relational database that requires special configuration and tuning, and only then make it available for data scientists to build models that are useful for business analysts. The complexity of all this is further compounded by the need to collect and analyze data that may reside in a classic datacenter on the premises as well as in private and public cloud systems. This need demands that the configuration support a hybrid cloud environment. After describing these issues, we consider the usefulness of a purpose-built database system that can accelerate access to and management of relevant data and is designed to deliver high performance for t
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Group M_IBM Q3'19
Published By: Group M_IBM Q3'19     Published Date: Sep 04, 2019
This white paper considers the pressures that enterprises face as the volume, variety, and velocity of relevant data mount and the time to insight seems unacceptably long. Most IT environments seeking to leverage statistical data in a useful way for analysis that can power decision making must glean that data from many sources, put it together in a relational database that requires special configuration and tuning, and only then make it available for data scientists to build models that are useful for business analysts. The complexity of all this is further compounded by the need to collect and analyze data that may reside in a classic datacenter on the premises as well as in private and public cloud systems. This need demands that the configuration support a hybrid cloud environment. After describing these issues, we consider the usefulness of a purpose-built database system that can accelerate access to and management of relevant data and is designed to deliver high performance for t
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Group M_IBM Q3'19
Published By: Dell EMC Storage     Published Date: Nov 28, 2018
Dell EMC CloudIQ powered by Intel® Xeon® processors is like a fitness tracker for your storage environment, providing a single, simple, display to monitor and predict the health of your storage environment. CloudIQ makes it easy to track storage health, plan for future growth, report on historical trends, and proactively discover and remediate issues from any browser or mobile device.
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Dell EMC Storage
Published By: HP     Published Date: Jan 17, 2013
Today, HP is a leader in the industry for support services, for customers worldwide who need to keep their systems running, reduce costs, and avoid issues. Learn how HP can help you deploy, operate, and evolve your data center.
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deploy, operate, evolve, data center, it infrastructure, flexibility
    
HP
Published By: GFI     Published Date: Jun 14, 2007
This technical white paper gives an overview of how GFI EventsManager works and discusses installation and deployment issues whilst enabling you to calculate the number of GFI EventsManager instances required on your network.
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event manager, events manager, events management, log management, security event, event log, gfi
    
GFI
Published By: Evergreen Systems, Inc.     Published Date: Dec 16, 2008
This comprehensive white paper applies automation and ITIL best practices to the data center and reviews current industry trends, server automation energy usage issues and a variety of optimization strategies for data center improvement.  The effects of virtualization are explored in-depth.  Includes detailed sections on increasing operational efficiency using workflow analysis, automating and optimizing server change management, reducing infrastructure complexity and developing security, disaster recovery and business continuity procedures.  Step by step instructions for developing metrics and a business case to justify data center and server automation are included.
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evergreen system, data center automation, data center automation manager, network automation, server automation, server virtualization, itil, data center optimization
    
Evergreen Systems, Inc.
Published By: Klocwork     Published Date: May 11, 2011
This technical white paper looks at the issues of developing for multicore and multiprocessor environments in detail, explains how static analysis can be used to address them, and walks through two examples of these issues in prominent open source projects.
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klocwork, software development cycle, multiprocessor, open source, processor architecture
    
Klocwork
Published By: Ecessa Corporation     Published Date: Mar 11, 2009
There are many difficult issues related to WAN complexity, cost, and performance. However, many of these issues can be solved through device consolidation. Download this white paper to learn how to achieve efficiencies and competitive advantages through affordable, yet feature-rich WAN optimization technologies.
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adsl load balancing, vpn load balancing and redundancy, bandwidth aggregation, qos, bandwidth control, bandwidth management, multi-homing, bgp multihoming
    
Ecessa Corporation
Published By: Riverbed     Published Date: Jul 10, 2017
Performance issues today are compounded by increasingly complex infrastructures that IT teams must contend with when delivering applications. As a result, detecting and fixing performance problems is hard. Sluggish end-user transactions may present themselves as being slow due to the code.
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application performance, performance issues, complex infrastructure, transactions
    
Riverbed
Published By: CA Technologies     Published Date: Aug 14, 2014
IT luminaries discuss the major issues impacting DevOps today
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devops, software, training, project management
    
CA Technologies
Published By: CA Technologies     Published Date: Sep 11, 2014
In this white paper IT Luminaries Discuss the Major Issues Impacting DevOps today.
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devops, software, training, project management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 21, 2014
In this white paper IT Luminaries Discuss the Major Issues Impacting DevOps today.
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devops, software, training, project management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 21, 2014
In this white paper IT Luminaries Discuss the Major Issues Impacting DevOps today.
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devops, software, training, project management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 21, 2014
In this white paper IT Luminaries Discuss the Major Issues Impacting DevOps today.
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devops, software, training, project management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 21, 2014
In this white paper IT Luminaries Discuss the Major Issues Impacting DevOps today.
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devops, software, training, project management
    
CA Technologies
Published By: CA Technologies     Published Date: Jun 03, 2015
"Industry leaders share insights on DevOps and big data, ITIL, testing and more. Once again, we have spent time talking to leading community figures such as Dave Farley (“Continuous Delivery” author) to discuss the major issues impacting DevOps today. This latest issue features comments from 10 experts and covers many hot topics such as: - Enterprise DevOps transformation - DevOps and big data - DevOps and ITIL - Shadow IT vs DevOps - 6 Habits of Effective DevOps Practitioners - DevOps and Testing
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
Industry leaders share insights on DevOps and big data, ITIL, testing and more. Once again, we have spent time talking to leading community figures such as Dave Farley (“Continuous Delivery” author) to discuss the major issues impacting DevOps today. This latest issue features comments from 10 experts and covers many hot topics such as: - Enterprise DevOps transformation - DevOps and big data - DevOps and ITIL - Shadow IT vs DevOps - 6 Habits of Effective DevOps Practitioners - DevOps and Testing
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CA Technologies
Published By: Skytap     Published Date: Aug 23, 2017
Skytap’s own DevOps story revolves around our people and the experiences and stories they’ve collected during their collective decades of experience in software delivery. In this eBook, we’ve included stories from both the development and operations points of view, covering key issues that include: • DevOps prerequisites and outcomes • How to avoid common DevOps pitfalls • Continuous testing, deployment, and delivery • Eliminating bottlenecks and constraints • Areas for increased workflow efficiency • Getting executive buy-in
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Skytap
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