HIT Consultant Insightful coverage of healthcare innovation
 

news

Results 1 - 25 of 311Sort Results By: Published Date | Title | Company Name
Published By: Zendesk     Published Date: Dec 02, 2016
The importance of agility in business is not breaking news. With the rise of technology, connectivity, and mobility, chances are that you’ve had to rework everything from logistics and operations to how you process employee payroll. Changing the way you work, and the tools you work with, extends to your customer base, too. These relationships also need to be maintained and are just as dynamic as what’s happening in-house.
Tags : 
retail, ecommerce, web ecommerce, customer service, customer service, global support
    
Zendesk
Published By: athenahealth     Published Date: Jul 22, 2019
Medicare Advantage is expanding coverage for what it considers “primarily health related supplemental benefits.” That’s good news, not just for treating illness and injury, but for helping high-risk patients maintain their health and prevent avoidable utilization. This article discloses the new list of services to be covered under Medicare Advantage, including transportation and in-home support.
Tags : 
    
athenahealth
Published By: IBM     Published Date: Oct 10, 2012
It is clear that we live in a land of the survival of the fittest. This same scenario is certainly not news to the CIO of any enterprise data center, especially in the data center with a mission-critical infrastructure.
Tags : 
it infrastructure, data, servers, unix, ibm
    
IBM
Published By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
Tags : 
itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service, customer satisfaction, newscale, request fulfillment
    
newScale
Published By: eMC     Published Date: Oct 11, 2010
Learn 10 practical tips on how to make your email messages stand out among the clutter and maximize your results with this FREE white paper!
Tags : 
napco, emc, email marketing, emarketing, roi, list management, newsletter design
    
eMC
Published By: Business.com     Published Date: Jun 03, 2009
Download B2B search marketing tips from over 140 top B2B search marketing agencies and the experts at Business.com. This whitepaper offers key insights and tips to help B2B marketing professionals quickly deliver better search marketing ROI.
Tags : 
business.com, b2b, search marketing, b2c, toolkit, key relevance, jumpfly, sales cycle, ignite, sales, product, service, pdf, rational, enquiro, search solutions, target audience, seo, search engine, keyword
    
Business.com
Published By: Spredfast, Inc.     Published Date: Oct 03, 2013
10 Tips to Make your Facebook Content Newsfeed-Worthy
Tags : 
spredfast, marketing, facebook, social media, newsfeed-worthy, branding on facebook
    
Spredfast, Inc.
Published By: Progress Software     Published Date: Mar 12, 2014
For IT managers, choosing the wrong vendor can lead to disruption, high costs, and the loss of confidence from within the business. Learn how to de-risk your vendor selections by aligning with market trends.
Tags : 
progress software, choosing vendors, datadirect, connectivity, saas applications, big data, data warehousing, nosql, newsql, and non-relational databases
    
Progress Software
Published By: Lumension     Published Date: Jun 03, 2015
The IT news over the last year has been filled with story after story on data breaches, making the release of Lumensions’ 4th annual data protection maturity report all the more relevant. Review this report for a timely analysis of the threats, responses, policies, and technologies comprising today’s shifting data security landscape. It also reveals how organizations have made progress, the steps they plan to take to address data protection challenges in 2015—and where they may still be at risk.
Tags : 
data protection, data, security, cloud, storage
    
Lumension
Published By: Cision     Published Date: Aug 23, 2016
Social media has transformed the way we share and consume the news. But are your target journalists embracing it?
Tags : 
social engagement, social media analytics, social media integration, social media listening
    
Cision
Published By: Microsoft     Published Date: Jul 20, 2018
EXPECTATIONS FOR CUSTOMER SERVICE CONTINUE TO RISE AROUND THE GLOBE Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement. Regardless of industry, service organizations are a customer engagement focal point for brands around the world. Our r
Tags : 
    
Microsoft
Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : 
customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : 
    
Microsoft
Published By: NAVEX Global     Published Date: Apr 20, 2018
Our new market report takes an in depth look at recent developments and offers insight into running a compliant and ethical global business. With primary research and articles written by industry experts, you’ll get answers to some of today’s most important questions like: How are businesses navigating the risks posed by global supply chains? Have compliance risks changed since the rise of anti-corruption purges? How do you set the right tone for disclosing misconduct in the workplace? How can I evaluate the integrity of third parties within the era of fake news?
Tags : 
    
NAVEX Global
Published By: Silverpop     Published Date: Feb 04, 2013
Silverpop asked some of its partners for their expert ideas on ways to solve four of the most common dilemmas in the digital marketing marketplace.
Tags : 
digital marketing, email marketing, engagement, newsletter, automation
    
Silverpop
Published By: NAVEX Global     Published Date: Nov 18, 2013
Download this whitepaper to learn the 4 fundamental steps to creating an effective third party compliance program like the elaborate, richly funded programs that are so prominent in the news.
Tags : 
compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance, third party compliance, risk assessment
    
NAVEX Global
Published By: SAS     Published Date: Sep 30, 2014
Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), companies bought first and asked questions later. Nowadays, executives are being enlightened by the promise of big data technologies and the role data plays in the fact-based enterprise. Leaders in business and IT alike are waking up to the reality that – despite the hype around platforms and processing speeds – their companies have failed to established sustained processes and skills around data.
Tags : 
    
SAS
Published By: SAS     Published Date: Apr 16, 2015
Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), companies bought first and asked questions later. Nowadays, executives are being enlightened by the promise of big data technologies and the role data plays in the fact-based enterprise. Leaders in business and IT alike are waking up to the reality that – despite the hype around platforms and processing speeds – their companies have failed to established sustained processes and skills around data.
Tags : 
    
SAS
Published By: Guaranteed Direct     Published Date: Dec 22, 2009
How do you stand out from the rest of the pack, while trying to spend less and deliver better results? This paper examines 5 secrets to one overlooked media that is paying big dividends for organizations in a range of industries.
Tags : 
guaranteed direct, direct marketing, marketing solutions, newspapers, online, door hangers, visibility
    
Guaranteed Direct
Published By: Box     Published Date: Jun 22, 2018
• When it comes to the cloud, most businesses have moved from wait-and-see to a "how do we make it happen now?" approach. • But the complexities of moving valuable content from legacy systems to the cloud is still a daunting challenge. That's why some businesses are putting off the move even though they're painfully aware of the limitations of legacy infrastructure like network shares, enterprise content management systems and general purpose file servers. • The good news is the upside of migrating away from legacy infrastructure to a Cloud Content Management platform is far greater than the effort to get there. All you need is a plan. • Our new eBook, From legacy infrastructure to the cloud: A migration journey in 5 steps, gives you a clear, methodical process for migrating your organization to a Cloud Content Management solution.
Tags : 
    
Box
Published By: Sift     Published Date: Jul 12, 2019
"What trends should you be following for the next 6 months? We’ve pored over the data, sorted through the news, and interviewed experts and (former) fraudsters. Whether you’re planning for the next month, quarter, or year, this ebook can be your guide. READ THIS GUIDE TO FIND OUT: How fraudsters are using technology against us Whether cryptocurrencies are driving fraud or helping to stop it What GDPR tells us about the future of regulation Why content abuse is getting harder to fight How businesses balance user experience with protecting user data "
Tags : 
    
Sift
Published By: DocuSign UK     Published Date: Nov 16, 2017
"Industry experts predict that successful businesses will soon become 100% digital for all transactions. The key challenge is how to “go digital” in the right ways. For most companies, it will be an incremental journey. BusinessNewsDaily.com notes that CIOs and business-minded technology leaders are moving beyond being supportive functions and into being an integrated part of overall business strategy and operations. IT is delivering added value, enhanced business performance, and greater security. This best practices paper outlines eight important ways that IT teams can make meaningful progress in their digital transformations."
Tags : 
digital, practices, professional, technology, esignature, docusign
    
DocuSign UK
Published By: Infoblox     Published Date: Sep 09, 2014
Stories about devastating cyberattacks are plaguing the news. Why? The DNS protocol is easy to exploit. See your network the way hackers do—as an easy target. Learn how you can effectively secure your DNS infrastructure today.
Tags : 
infoblox_dns_firewall, infoblox_dns, infoblox_dns_server, infoblox_security, infoblox_dns_security, infoblox_security_device_controller, infoblox_dhcp_fingerprinting, infoblox_sdc, infoblox_dnssec, infoblox_dns_security_extension, infoblox_ddos, infoblox_denial_of_service, infoblox_distributed_denial_of_service, dns_security, dns_server, dns_firewall, apt, advanced_persistent_threat, malware, malicious_software
    
Infoblox
Published By: AcquireWeb     Published Date: Jan 22, 2007
This article addresses one of the biggest challenges associated with e-mail marketing programs – establishing meaningful contact with customer targets in order to increase sales, while protecting and enhancing your brand. It illustrates that successful e-mail marketing designed to drive sales and build brands requires adopting a methodology that includes more precise prospect targeting, better permission-based models, a better overall consumer experience and better quality lists.
Tags : 
email marketing, best practices, permission marketing, brand management, direct marketing, newsletter design, acquireweb, integrated marketing, e-mail, acquisition e-mail, lead generation, e-mail marketing, e-mail appending, acquirelocal, local marketing, local store marketing, restaurant marketing, franchise marketing, acquisition marketing
    
AcquireWeb
Published By: OKTA     Published Date: Sep 26, 2017
Cyberbreaches aren’t just in the news—they are the news. Yet headlines rarely mention the No. 1 source of those breaches: weak or stolen passwords. Whether they involve malware, hacking, phishing, or social engineering, the vast majority of breaches begin with account compromise and credential theft, followed by dormant lateral network movement and data exfiltration. In fact, weak or stolen passwords account for a staggering 81% of breaches, according to the Verizon 2017 Data Breach Investigations Report. Not surprisingly, a new Okta-sponsored IDG survey finds that identity access management (IAM) is a top priority for nearly three-quarters (74%) of IT and security leaders. Yet the same survey uncovers widespread concern that their current IAM implementations are falling short. Just one worrisome example: Fewer than one-third (30%) of respondents report a good or better ability to detect a compromise of credentials. The following report explores the gap between respondents’ aspiratio
Tags : 
    
OKTA
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.