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Published By: CDW Symantec     Published Date: Aug 02, 2012
Read about how Symantec provides the security needed to protect valuable information without hindering productivity. This white paper documents how Symantec helps identify, authorize, inspect and protect, so companies feel comfortable with their employees working from anywhere and from any device.
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mobile, wireless, cloud computing, virtualization, data storage, data management, symantec, smart phones, rsa, cloud applications, data loss prevention, encryption, dlp
    
CDW Symantec
Published By: Micro Focus     Published Date: Feb 24, 2015
With today’s ‘touch of a button’, always-on lifestyles, consumers expect information to be quickly accessible to customer-facing staff. They expect the same efficiency they get from their own phones or devices. Yet all too often business data is mired in outdated, slow systems and applications. These systems are difficult to work with, making each call or transaction slow to process as a result. This impacts customer satisfaction and reduces throughput. It affects productivity.
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microfocus, rumba, customer service, real time web application, insurance quotes, business efficiency
    
Micro Focus
Published By: Polycom     Published Date: Nov 12, 2015
Watch this series to learn about the latest trends in collaborative workspaces from senior analysts, ways to improve your conferencing capabilities through new phones and integrating skype for business, and Realpresence Trio: the smart hub for collaboration.
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Polycom
Published By: Citrix     Published Date: Apr 15, 2013
The ability to take Windows applications and desktops mobile has many advantages, but the variation in mobile device types, including form factor and platform, makes the process of identifying a single solution to address all the employees’ requirements complex. This paper discusses how Citrix can help take Windows mobile on any device.
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citrix, windows, mobile device, mobile workers, microsoft, smartphones, iphone, device
    
Citrix
Published By: CDW     Published Date: Mar 31, 2015
As mobile computing becomes an increasingly important technology, the need for robust, reliable wireless networks is growing. In addition to enterprise-issued devices, users are bringing their own tablets and smartphones and demanding access to IT resources. Organizations need a wireless infrastructure that can support these demands. Our research shows that in addition to mobile demands, aging hardware is driving many organizations' wireless upgrade plans. Download this white paper to read more about the research.
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wireless, infrastructure, wi-fi, mobile computing, byod, upgrade
    
CDW
Published By: VMware, Inc     Published Date: Dec 05, 2013
The workforce is going mobile. According to Forrester, more than half of employees carry at least three devices for work. And many are bringing their own smartphones, tablets, and other devices to work, a phenomenon that’s grown so popular it now has its own acronym—Bring Your Own Device (BYOD). So it comes as no surprise that, according a survey by SpiceWorks, 60% of small and medium businesses are considering using a virtual desktop infrastructure (VDI) as part of their BYOD strategy. Many of these organizations are relying on VMware® Horizon View™ (formerly VMware View), because it enables organizations to implement a VDI infrastructure that reduces operational costs, enhances security and supports a mobile workforce.
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vmware, vmware horizon view, virtual desktop infrastructure, mobile, byod, spiceworks, virtual desktop infrastructure, bring your own device, vdi
    
VMware, Inc
Published By: SundaySky     Published Date: Mar 06, 2018
The world is mobile. People communicate with each other on their mobile phones, they stay on schedule with the help of their smartwatches, and, perhaps most importantly, they interact with brands via mobile apps. Therefore, it’s important for brands to focus on their mobile experiences. To investigate the preferences and behaviors of consumers when using mobile applications within the U.S., SundaySky conducted an online survey with 226 total respondents.
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SundaySky
Published By: VMware AirWatch     Published Date: Oct 02, 2015
Les postes de travail et applications Windows sont des éléments vitaux pour l’entreprise encore aujourd’hui, malgré l’adoption massive des plates-formes mobiles, smartphones et autres tablettes. Et pourtant, contrairement aux architectures mobiles, les architectures de postes de travail n’ont pas su évoluer au fil des ans. L’heure de la transformation du poste de travail a sonné.
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byod, emm, mobility
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: Nov 12, 2015
avec VMware® Les postes de travail et applications Windows sont des éléments vitaux pour l’entreprise encore aujourd’hui, malgré l’adoption massive des plates-formes mobiles, smartphones et autres tablettes. Et pourtant, contrairement aux architectures mobiles, les architectures de postes de travail n’ont pas su évoluer au fil des ans. L’heure de la transformation du poste de travail a sonné.
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byod, emm, mobility, airwatch
    
VMware AirWatch
Published By: Bazaarvoice     Published Date: Nov 08, 2010
Today's UK shopper is an "empowered" consumer. This new breed of consumer is changing the rules of engagement for retailers simply by the power they possess in managing their own shopping experiences. Shoppers can easily access competing stores, brands, and products as part of their product research-whether it be online or on their mobiles.
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bazaarvoice, engagement, empowerment, uk shopper, channel switch, ecommerce, mobile phones, mobile marketing, wireless
    
Bazaarvoice
Published By: Mobify     Published Date: Jul 22, 2014
Hoping to improve your Mobile ecommerce strategy and increase conversions? The 2014 Mobile E-Commerce Strategy Playbook will give you four strategic methods to increase mobile conversion rates, revenue and customer satisfaction.
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mobile commerce, mcommerce, ecommerce, mobile shopping, m-commerce, e-commerce, retail, online retail, responsive websites, mobile websites, mobify, tablets, smartphones, phablets, mobile conversions, conversions, online sales, responsive design
    
Mobify
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring, web application monitoring, mobile website performance, mobile website optimization, mobile web monitoring, keynote
    
Keynote
Published By: SAP     Published Date: Jul 17, 2012
Striving for employees to be able to collect, update, and access data anytime anywhere, organizations are leveraging smartphones and tablets to extend HR data and processes, creating new thresholds of efficiency, decision-making, and competitive advantage. Read this research report for new insights and examples on how mobility is impacting enterprise applications, data and processes, with a particular focus on HR applications.
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technology, white paper, employees, smartphones, tablets
    
SAP
Published By: Castlight Health     Published Date: Mar 22, 2017
Meet Employees Where They Are--On Their Smartphones
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Castlight Health
Published By: Vocalocity     Published Date: Jul 13, 2011
Find out how 'micro'-businesses - those with fewer than 20 employees - can leverage the power of Voice over IP (VoIP) in this white paper.
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hosted voip pbx, tdm., vocalocity, micro business, business phones
    
Vocalocity
Published By: Salesforce.com     Published Date: Apr 16, 2013
Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Your customers and partners and employees have perpetual access to the vast resources of the Internet — and hopefully your mobile app as well — in the key moments of their day. In interviews with more than 100 mobile innovators, we have found four places where mobile engagement transforms services and processes: customer engagement, process acceleration, employee productivity, and new business services. Even at this early stage of development, you can see positive impacts of mobile engagement in apps from General Electric, Trane, and Uber Technologies. We close with a simple framework for prioritizing which apps and features people will actually use based how useful and convenient they are.
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mobile, engagement, business, smartphones, tablets
    
Salesforce.com
Published By: Polycom     Published Date: Aug 17, 2017
"Polycom offers a broad selection of easy-to-use, high-quality desk phones, conference phones, and applications. This guide describes the important collaboration features and benefits of Polycom voice solutions and explains how they can be used in different meeting environments. Want to know more? Download our guide! "
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polycom, business phone, video conferencing
    
Polycom
Published By: Oracle Service Cloud     Published Date: Mar 24, 2016
Despite the array of new technologies enabling customer contact across web and mobile channels, most serious interactions still have to pass through an agent in order to be resolved. Enterprises can push customers toward self-service, but in the end, people often still need to talk to other people. This means that, even in the best of circumstances, the customer experience is highly dependent on the capabilities of the agent manning the phones. That person needs more than skills and a beneficial temperament; they require a software environment that provides maximum space for flexibility, problem solving, and intuitive task switching.
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oracle, service cloud, customer interaction, customer support
    
Oracle Service Cloud
Published By: Adobe     Published Date: Nov 02, 2018
Improving the customer experience is a strategic imperative for most organizations today, but delivering an engaging experience across the growing number of digital customer touch points can be a daunting challenge. Organizations must deliver responsive experiences that “play well” on smartphones, PCs, and tablets. They must publish content to installed app experiences on mobile and other connected devices, to social channels, and to email campaigns. They must manage global sites in different languages, localize the experience for different markets, and — increasingly — personalize the experience for different customer personas or segments. A modern digital experience management platform is essential for any organization hoping to make digital experience delivery a core competency. IDC interviewed organizations using Adobe Experience Manager Sites (AEM Sites) to understand the impact of the platform on their ability to create, manage, and deliver digital experiences. Study participants
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Adobe
Published By: BlackBerry     Published Date: Apr 13, 2010
Equipping staff with the right tools can enhance productivity, motivation and staff retention. Highly secure mobile email and data applications help mobile workers stay in touch and up-to-date with a wide range of business issues. Extending that streamlined anytime, anywhere access to mobile voice applications is the next frontier in worker empowerment.
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blackberry, fixed mobile convergence, fmc, pbxvoip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Mar 19, 2010
Today, many companies are investing in wireless and mobile solutions. Where mobility was once viewed as a risky venture, its value is now understood. These solutions are expected to increase productivity and improve efficiency due to improved field-based access to knowledge within the mobile workforce. In the current competitive climate where companies must compete globally, wireless solutions are no longer about gaining an edge, but about keeping up with the competition.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Mar 03, 2009
Companies that are interested in securing their mobile workers and preventing unauthorized access to important company resources need to implement an enterprise wireless security strategy. Learn about the challenges associated with increased worker mobility and how to create an effective enterprise wireless security strategy with some suggestions for an enterprise wireless security policy.
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blackberry, mobile applications, mobile security, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Jul 22, 2010
Unified Communications (UC) integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
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blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, fmc, telecom, touchpoint
    
BlackBerry
Published By: BlackBerry     Published Date: Jul 23, 2010
Investing in mobility is like investing in any other important business activity, and its success will largely depend on how closely it is aligned with both business and IT drivers. A successful mobility plan should focus on 'mobilizing' your critical business processes and include planning phases for discovery, development and deployment. This Guide focuses on how to build an effective mobility plan while providing valuable insight into the benefits of mobilizing your business applications.
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blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, touchpoint
    
BlackBerry
Published By: BlackBerry     Published Date: May 22, 2008
Over the past decade, wireless technology has made huge strides in security, reliability and throughput. Companies that are moving forward with business mobility initiatives must plan for wireless security and mobile device management from the start. Learn about many of the notable trends and key issues associated with Business Mobility and where to find additional resources for consideration.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
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