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Published By: Oracle     Published Date: Nov 01, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
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zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Tags : 
zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
    
Oracle
Published By: Centrify     Published Date: Sep 08, 2015
Adding Macs to a Microsoft-based corporate network can be a challenge. This paper will explore how Centrify can quickly and easily provide the necessary tools to allow Macs to be managed in the same way PCs are managed today.
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device management, security management, mobility, application security, management solutions
    
Centrify
Published By: SAS     Published Date: Aug 03, 2016
Imagine that you are in a meeting with several department heads discussing issues around enrollment. As people begin to share their thoughts, you quickly realize that each person in the room is working from conflicting information – and everyone thinks their information is correct. The group spends most of the meeting arguing over whose data and reports are correct rather than understanding the problem and making decisions. Sound familiar? When organizations have their data fragmented across many systems and departments, these situations are all too common. Without a single, trusted source of truth and easyto- use tools to interpret and understand the data, conversations are limited by everyone’s departmental perspectives and resources.
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best practices, enterprise, competitive advantage, technology, data
    
SAS
Published By: Esker     Published Date: Dec 08, 2014
Is your company looking to gain the efficiencies and savings of automated accounts payable processing? Find out how you can: • Quickly deploy one easy, web-based AP workflow solution for all users and systems • Ensure a continuous invoice audit trail • Simplify shared services setup In this white paper, you'll learn important cost and risk factors to consider with AP tools installed inside ERP applications — especially if you have multiple ERP instances or a mix of different enterprise applications. Download the white paper to learn more!
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automation, best practices, ap workflow, cost, erp system, data recognition, applications, invoicing
    
Esker
Published By: IBM APAC     Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
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decision making, deeper data, insights, cognitive, analytics, ibm, watson, virtual agents
    
IBM APAC
Published By: Panasonic     Published Date: Oct 01, 2019
From smartphones and cloud computing to ride-sharing services and electric cars, disruptive technology is changing the way we live – and nobody understands disruption better than startups. Whether they’re independent entities funded by VCs or emerging companies within the walls of a large corporation, startups recognize the power of technology to solve problems and improve lives, and they have been instrumental in challenging the status quo and shaping our society. But startups can’t be expected to do it all alone. Lean operating budgets and a need to move quickly demand that these organizations make efficient use of their limited resources – and that means not “reinventing the wheel” when it comes to their underlying tech. By working with the right partner who can provide the right resources and expertise at the right time, startups are free to focus on what matters most: bringing their innovation to market.
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Panasonic
Published By: Service Now     Published Date: Jan 26, 2018
Customer service is at an inflection point, in both the business-to-consumer and business-to-business sectors. Costs continue to skyrocket as the volume of inquiries increases, even as customer service budgets remain flat. Customer expectations seem to increase by the hour. Make a mistake or fail to resolve an issue quickly, and businesses may quickly see a decline in customer satisfaction and revenue. Download this whitepaper to learn more!
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Service Now
Published By: Looker     Published Date: Dec 03, 2015
The focus of modern business intelligence has been self-service; pushing data into the hands of end users more quickly with more accessible user interfaces so they can get answers fast and on their own. This has helped alleviate a major BI pain point: centralized, IT-dominated solutions have been too slow and too brittle to serve the business. What has been masked is a lack of innovation in data modeling. Data modeling is a huge, valuable component of BI that has been largely neglected. In this webinar, we discuss Looker’s novel approach to data modeling and how it powers a data exploration environment with unprecedented depth and agility. Topics covered include: • A new architecture beyond direct connect • Language-based, git-integrated data modeling • Abstractions that make SQL more powerful and more efficient
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Looker
Published By: Cisco     Published Date: Dec 19, 2016
Today’s threat landscape has forced us, once again, to evolve how we think about and deliver effective security to protect endpoints (PCs, Macs, Linux, mobile devices, etc). Malware today is either on an endpoint or it’s headed there. Advanced malware is dynamic, can compromise environments from an array of attack vectors, take endless form factors, launch attacks over time, and can quickly exfiltrate data from endpoints. Such malware, including polymorphic and environmentally aware malware, is very good at masking itself and evading traditional security tools, which can lead to a breach. As a result, it’s no longer a question of “if” malware can penetrate defenses and get onto endpoints, it’s a question of “when”.
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Cisco
Published By: Epicor     Published Date: May 01, 2018
We all know the wisdom of monitoring familiar key performance indicators (KPIs). Turns, gross margin return on investment (GMROI), sales, inventory measures, and other metrics will tell you how your business is faring—and that’s pretty important if you want to keep your hardware store in business. However, just staying in business isn’t enough in a rapidly evolving retail world, so achieving improved KPI results is essential. In this Epicor eBook, you’ll learn about eight easy-to-use tools that go beyond traditional KPIs to quickly improve business results, including: • Reviewing store-to-store sales • Identifying your top 100 items • Monitoring excess inventory • Viewing items with cost change and no retail change Learn more about these tools, and discover what else you can do to improve your KPI results by downloading this Epicor eBook. Download now and go beyond retail KPIs.
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retail analytics software, analytics on demand, kpi analytics software, retail kpi software, real time analytics, retail pos software, mobile pos, reporting software
    
Epicor
Published By: ThousandEyes     Published Date: Nov 17, 2016
ThousandEyes monitors BGP routes from both corporate and service provider networks so you can see inbound routes to your prefixes and outbound routes to key services and endpoints. Act quickly on issues including local misconfigurations, peering changes, and route hijackings. Watch this video short now!
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ThousandEyes
Published By: ThousandEyes     Published Date: Mar 14, 2017
ThousandEyes monitors BGP routes from both corporate and service provider networks so you can see inbound routes to your prefixes and outbound routes to key services and endpoints. Act quickly on issues including local misconfigurations, peering changes, and route hijackings.
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ThousandEyes
Published By: SAS     Published Date: Sep 30, 2014
Several months ago, the author was discussing BI at a conference when another attendee asked, “Can you use those two terms together—business and intelligence?” Not being one to be outdone, the author quickly answered, “You cannot have one without the other, at least if you want to be successful.” As you might imagine, that led to a long discussion of what BI is (or should be). The author continued to interject the notion that cloud computing must be at the core of BI today and that having BI that is not enabled by cloud resources is sort of like eating apple pie without vanilla ice cream: You are not getting the most out of the experience (at least, not from the author’s point of view!). BI needs the cloud to be most successful. This piece helps explains why.
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business intelligence, cloud computing, cloud resources, sas
    
SAS
Published By: TIBCO     Published Date: May 15, 2013
According to Forrester, most organizations today are only using 12% of their available data and only 37% of organizations are planning some type of big data technology project. At a time when companies are seeing volume of information increase quickly, it’s time to take a step back and look at the impact of big data. Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Discover how your ability to operate, make decisions, reduce risks and serve customers is inextricably linked to how well you’re able to handle your big data. Continue on to gain insight into: •3 key big data management activities you need to consider •Technologies you need to create for your big data ecosystem •A multi-dimensional view of the customer is the holy grail of individualization •Overcoming key integration challenges And more!
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big data, integration, architecture, database, data warehousing, operations management
    
TIBCO
Published By: Datastax     Published Date: Aug 23, 2017
About 10 years ago big data was quickly becoming the next big thing. It surged in popularity, swooning into the tech world's collective consciousness and spawning endless start-ups, thought pieces, and investment funding, and big data's rise in the startup world does not seem to be slowing down. But something's been happening lately: big data projects have been failing, or have been sitting on a shelf somewhere and not delivering on their promises. Why? To answer this question, we need to look at big data's defining characteristic - or make that characteristics, plural - or what is commonly known as 'the 3Vs": volume, variety and velocity.
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datastax, big data, funding
    
Datastax
Published By: BlackLine     Published Date: Aug 06, 2018
BlackLine Account Reconciliations drives financial close accuracy by automating and standardising the reconciliation process. Quickly import transactions and balances from any ERP and compare it to source data to ensure completeness and accuracy. Automatically identify differences and focus your attention on discrepancy research and resolution. Consolidate all comments and supporting documents in one centralised repository, and gain visibility into your reconciliation process. Eliminate the manual financial close process and work smarter with BlackLine’s automated account reconciliation system.
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BlackLine
Published By: HP     Published Date: Sep 06, 2011
Click here to learn how blades serves will allow you to build and grow your own infrastructure with less power consumption than traditional structures
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blades, converged infrastructure, roi, energy savings, architecture
    
HP
Published By: HP and AMD     Published Date: Nov 16, 2011
Learn how CIOs are embracing virtualization as a way to reduce overall costs, decrease power consumption, and improve resource utilization.
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blade servers, virtualization, blade, server sprawl, infrastructure, distributed it, energy, power
    
HP and AMD
Published By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
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bmc, automation, service automation, silos, software, margin for error, error reduction, patching
    
BMC ESM
Published By: Industrial Energy Audit Services     Published Date: Nov 27, 2010
A quick guide to help you determine how (or if) the EPA's new Boiler MACT regulations will affect your company.
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boiler mact, industrial energy audit, energy audit, boiler energy audit
    
Industrial Energy Audit Services
Published By: Intel     Published Date: May 02, 2017
Enabling communications service providers to increase agility, improve innovation, and deploy new services quickly and cost-efficiently.
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virtualisation, service providers, ims, reduce costs
    
Intel
Published By: Red Hat     Published Date: Jun 19, 2019
IT and business are changing rapidly. Growth opportunities in new markets, evolving customer behaviors and preferences, increased competitive pressure, and new standards in regulatory compliance are causing organizations to adapt their operations and processes.1 Even so, rigid legacy IT infrastructure can keep you from adjusting to change and reduce the business value of IT. These complex environments often limit flexibility, speed, and scalability, resulting in slow application and service delivery. As a result, your organization can experience broad effects, especially within your IT operations and development teams. Developers need resources to be provisioned and scaled quickly so they can begin work immediately when an idea strikes. They also want more control over those resources while they are in use. However, with complex, hard-to-manage environments and manual processes, IT operations teams often struggle to provide resources and services at the speed that developers demand. Th
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Red Hat
Published By: HPE     Published Date: Mar 23, 2015
HP delivers the complete, end-to-end unified communication and collaboration solutions and services you need to improve decision making, increase customer satisfaction, and drive business results. HP Flex-Bundles for UCC with Microsoft Lync 2013 get you up and running quickly, and help you improve your network to grow your business. Download this white paper to learn more about how Microsoft Lync and HP can build a productive workforce.
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HPE
Published By: Fiserv     Published Date: Jul 09, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
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cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation
    
Fiserv
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