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Published By: FinancialForce     Published Date: Aug 20, 2019
Streamline your Financial Processes on the Salesforce Platform Imagine operating your core financial management functions including general ledger, invoicing, accounts receivable, revenue recognition, fixed assets, spend management and accounts payable on the same Salesforce cloud platform you use to run your sales, marketing, and services operations. FinancialForce Accounting combines the power of the Salesforce App Cloud with a groundbreaking cloud accounting system design. The result is an efficient and cost-effective solution that goes well beyond basic bookkeeping and transaction processing, spawning a new generation of financial management applications. Download this eBook and learn how you can:
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FinancialForce
Published By: SAS     Published Date: Aug 03, 2016
Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.
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finance, best practices, digital channels, demand, financial services, fraud, customer experience
    
SAS
Published By: Adobe     Published Date: Aug 02, 2017
This digital trends report shows that this era of experience is definitely here, but it also highlights some key challenges for businesses making the change. For example, the respondents overwhelmingly claim that customer experience is their most exciting opportunity. Many of them are investing in content and design, looking to create those experiences that will feel personal, compelling and memorable.
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customer experience, insights, shared service value, consolidated services, global services division, organization optimization, social analytics, accounts receivable
    
Adobe
Published By: Veeam '18     Published Date: May 01, 2019
Financial services organisations face increasing pressure to comply with rapidly evolving regulatory requirements for data integrity and security. In addition, valuable stored data continues to grow at exponential rates. Meanwhile, customers expect around-the-clock access to their account information from their computers and mobile devices. In fact, many banks have developed customised mobile applications that enable 24/7/365 account transactions, including deposits and transfers of funds.
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Veeam '18
Published By: Fortinet EMEA     Published Date: Nov 26, 2018
If your organization is one of the 95% of enterprises that operate in the cloud, you are already grappling with cloud security. And if your organization is one of the 85% of companies that use multiple Infrastructureas-a-Service (IaaS) and Software-as-a-Service (SaaS) clouds, you have additional issues to consider. Compared to the days when organizations managed everything on-premises or only had a handful of cloud deployments, this new multi-cloud world exacerbates the expansion of the attack surface and makes threat containment and accountability more difficult. Further, pressure on security teams to protect everything in the multi-cloud environment is leading to reactive and expensive threat management. If you are a security leader tasked with meeting the challenges of a multi-cloud environment, eventually you’ll find that siloed cloud security strategies fall short of the mark. But don’t wait. Now is the time to consider a holistic security approach that reclaims control from dispa
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Fortinet EMEA
Published By: Esker     Published Date: Apr 12, 2012
This buyer's guide provides you with the key topics and the most important questions to ask an AP solution provider so that you can select the most appropriate AP solution to meet both your business and process needs.
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order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
    
Esker
Published By: Adobe     Published Date: Mar 03, 2017
Applying for and opening financial services accounts online is on the rise. And FSI marketers are feeling the pressure to make these new accounts higher quality. The Adobe guide, Acquisition Evolved, will give you three actionable ways to improve your ability to identify and convert high-value customers. Read the guide to learn: • The DNA of customer digital behavior • How to create unified customer segments with existing data • How to adopt onsite messaging to match offsite ads
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fsi, adobe, customer behavior, customer segments, data
    
Adobe
Published By: Thomson Reuters     Published Date: Mar 08, 2018
In recent years, the legal marketplace has seen an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range of legal and legal-related services, i.e., to handle every aspect of a matter, even including those activities that did not involve the direct provision of legal services. Today, by contrast, consumers of legal services find themselves the beneficiaries of a new and growing number of nontraditional service providers that are changing the way legal work is getting done. These alternative providers comprise a new sector of the legal market, one that is emerging and evolving rapidly, but is still very much in its infancy.
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legal, services, lpo, accounting, audit, revenue, thomson, reuters
    
Thomson Reuters
Published By: Esker     Published Date: Apr 12, 2012
Get answers to the 20 most important questions to ask an AR automation solution provider by exploring Esker's AR Buyer's Guide.
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order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
    
Esker
Published By: iKnowtion     Published Date: Nov 17, 2011
Learn how a financial services company can retain critical customer assets, and their method for predicting customers that will transfer assets in and out of accounts and the expected amounts.
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customer intelligence, customer loyalty, crm solutions, customer profiling, probability choice models, trigger marketing, financial services, profitability
    
iKnowtion
Published By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
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telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA
Published By: Intermedia     Published Date: Nov 10, 2008
There are two main BlackBerry smartphone mobile connectivity options, and they are quite different. The first is the BlackBerry Internet Service, in which your mobile carrier acts as a liaison between your email and your BlackBerry smartphone. The second option is to use a BlackBerry Enterprise Server, which directly links your wireless device to your email, contacts, calendars and business applications— virtually automatically and almost instantly. If you’re using a BlackBerry smartphone solely for personal email, then a BlackBerry Internet Service account is all you need, and you can stop reading here. But if you’re a business user and are only using BlackBerry Internet Service, you’re leaving lots of important functionality unused.
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intermedia, blackberry enterprise server, blackberry business user, blackberry internet service, blackberry smartphone
    
Intermedia
Published By: MuleSoft     Published Date: Sep 09, 2019
More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem. The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish. Join this webinar and learn how these institutions are building a digital banking platform with APIs. Presented by: Angie Campos, Industry Marketing for FS&I, MuleSoft Michel Vaja, Head of UK Payments Practice, C
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MuleSoft
Published By: DocuSign     Published Date: Jun 25, 2014
Governments today are under constant pressure to provide effective support and services to their citizen with limited resources, budgets and antiquated systems. Furthermore citizens expect transparency and accountability from their government. With the rise of digital innovations, those expectations have only continued to grow.
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docusign, electronic signatures, reduce costs, esignatures, contract execution
    
DocuSign
Published By: Dell Software     Published Date: May 10, 2013
The fact is that managing Window service accounts is time-intensive and tedious, so managing them well is nearly impossible—without the right third-party tools. Read this white paper to discover how easy it can be to manage services in Windows.
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dell software, service account, automated tools, secure passwords
    
Dell Software
Published By: AlienVault     Published Date: Mar 30, 2016
With AlienVault USM, the IT team for the City of Lewiston has been able to identify critical vulnerabilities, find orphaned services accounts, and detect threats before they became incidents. Learn how this team greatly improved network security on a small budget.
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AlienVault
Published By: AlienVault     Published Date: Oct 05, 2016
With AlienVault USM, the IT team for the City of Lewiston has been able to identify critical vulnerabilities, find orphaned services accounts, and detect threats before they became incidents. Learn how this team greatly improved network security on a small budget.
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AlienVault
Published By: Centrify Corporation     Published Date: Dec 02, 2014
Security breaches are all over the news, many of them a result of either insider threats or advanced persistent threats. Companies and government agencies are looking for solutions to mitigate the risks these threats present. This white paper details three common Windows Server threat scenarios and explains the way that they can be neutralized. By following the guidelines in this white paper, organizations can guard against inside and outside threats, protect their Windows Server infrastructure and sensitive data, and meet relevant regulatory requirements. Centrify Server Suite provides organizations with the control they need to thwart these threats. It protects their Windows Server environments by: • Granting users just enough privilege to accomplish their business objectives, enabling secure management of Windows services. • Making shared accounts in Active Directory accountable by associating the use of a shared account with the actual user. • Protecting PCI data from domain admin
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security solutions, protecting data, secure management, cost-effective
    
Centrify Corporation
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: IBM     Published Date: Apr 18, 2012
IBM IT service management solutions help control costs, enhance performance and increase security in the virtual environment, with software for IT provisioning, IT monitoring, virtual storage, IT security, usage and accounting, software license management and more.
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ibm, technology, powervm, vmware, virtualization, intel platform, service management, technology platform
    
IBM
Published By: Numara Software     Published Date: Jul 09, 2009
In this informative webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara® FootPrints® Configuration Management, with its fast implementation, practical approach to implementing configuration management and automated integration to auto-discovery tools, takes the pain and time out of creating and maintaining a functional CMDB. Learn more today!
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configuration management, cmdb, numara, footprints, auto-discovery tools, hardware, itil, service management
    
Numara Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: IBM     Published Date: Apr 27, 2016
"When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster."
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ibm, ibm watson, watson engagement advisor, customer engagement, millennial, millennial generation, customer experience
    
IBM
Published By: Business.com     Published Date: Oct 09, 2012
Before setting up a merchant account for your business, it's critical to weigh all the options.
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merchant services, account, fees, exchange
    
Business.com
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