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Published By: ttec     Published Date: Oct 16, 2019
Omnichannel, in its most complete definition, means taking into account individual customer needs and perspectives to create seamless customer experience within and across multiple channels. The customer is in control, which creates amazing customer experiences and reduces friction for users and the business. With a true omnichannel experience, each conversation is a continuation from the last and customers don’t have to reiterate their problems multiple times to multiple people. It provides better insights into a customer’s next action, and it enables more personalized product recommendations and proactive outreach. Through technology and analytics, brands can improve their operational efficiency, optimize their channel mix, and take advantage of lower-cost channels, all while enabling a better experience for their customers.
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ttec
Published By: Gigya     Published Date: Jun 20, 2014
As marketers the world over share conflicting stories of social triumph and trial in the pages of leading industry pubs, rumors run rampant across this largely uncharted marketing territory. We’re busting 5 major social marketing myths that have made their way into mainstream marketing lore, and revealing proven facts and strategies to help guide your social efforts and execution.
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social login, gamification, social plugin, rating and review software, user management tool, social user management software, social customer tool, social consumer data, increase social engagement, consumer data management, permission based identity, single sign on, social consumer insights, big data marketing, data driven marketing , social marketing, social widget, social network plugin vendors, janrain, social annex
    
Gigya
Published By: VMware AirWatch     Published Date: Jul 19, 2017
Windows 10 has the potential to be a quantum leap in IT and end-user productivity. But first, IT needs to educate its teams and end users on how to use, manage and employ Windows 10 to unlock those powerful benefits. Read this new flipbook to unlock insights into the seven game-changing features that make Windows 10 “ready for today’s mobile-cloud era” —and how IT can deliver a cloud-first unified approach to modern OS management and security.
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VMware AirWatch
Published By: VMware     Published Date: Feb 24, 2017
Windows 10 has the potential to be a quantum leap in IT and end-user productivity. But first, IT needs to educate its teams and end users on how to use, manage and employ Windows 10 to unlock those powerful benefits. Read this new flipbook to unlock insights into the seven game-changing features that make Windows 10 “ready for today’s mobile-cloud era” —and how IT can deliver a cloud-first unified approach to modern OS management and security.
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VMware
Published By: TIBCO Software     Published Date: Jun 14, 2019
As recognized leader in master data management (MDM), and a pioneer in data asset management, TIBCO EBX™ software is an innovative, single solution for managing, governing, and consuming all your shared data assets. It includes all the enterprise class capabilities you need to create data management applications including user interfaces for authoring and data stewardship, workflow, hierarchy management, and data integration tools. And it provides an accurate, trusted view of business functions, insights, and decisions to empower better decisions and faster, smarter actions. Download this datasheet to learn: What makes EBX™ software unique Various capabilities of EBX software The data it manages
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TIBCO Software
Published By: AWS     Published Date: Jan 03, 2019
Managing your data can be a challenge, but establishing an analytics solution that every user can navigate, regardless of skillset, is where organizations often need help. TIBCO® Spotfire® features AI-driven data visualizations and dashboards, which helps enables each organizational role to discover and deliver valuable insights with ease. Riteway Sales and Marketing, which helps many Southeastern supermarkets execute strategies, leveraged the power of TIBCO Spotfire to better understand individual product performance throughout their stores, achieving exponentially faster time to insight than their previous solution allowed. Watch this on-demand webinar to learn how TIBCO Spotfire, when leveraged on Amazon Web Services cloud, can help you generate deep insights in minutes. You’ll learn: • How to generate relevant, actionable insights from any data, anywhere • Some of the best practices for leveraging AI-driven visual and predictive analytics solutions in the cloud • How to
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AWS
Published By: Sage     Published Date: Jul 08, 2015
This white paper describes how ERP technology can improve efficiency by: • Standardizing and automating business processes—locally as well as across multiple locations and countries—to accelerate business operations. • Offering a fully integrated suite of business management applications that share a common dataset and extending these applications over the Internet, allowing visibility and collaboration across departments, as well as with customers, partners, suppliers, and remote users. • Providing flexible and customizable reporting to improve business reporting, analysis,and insight.
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enterprise resource planning, erp, efficiency, operating costs, standardization, automation, business management
    
Sage
Published By: SAP     Published Date: Jul 18, 2016
To determine the status of Analytics and Business Intelligence in the Cloud, Enterprise Management Associates (EMA) embarked on an end-user research study to look at the current state of cloud-based analytics. Read the white paper to discover panelists’ insights on cloud-based analytics, business intelligence strategies, and implementation practices.
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SAP
Published By: MedeAnalytics     Published Date: Mar 09, 2012
Put simply, the aim of reporting is to translate or convert data into information. Reporting done well often prompts end-users to raise questions about the business. Analytics fills in the gap, answering the questions raised by reporting, thereby transforming data into insights. Read more to find out how analytics can go beyond reporting to provide actionable recommendations to improve business performance.
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analytics, reporting, healthcare, business intelligence, business, hospitals
    
MedeAnalytics
Published By: Riverbed     Published Date: Jan 28, 2014
Application performance management helps deliver the application performance users and the business demand. Effectively monitoring and troubleshooting application performance issues requires a comprehensive solution.
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riverbed, cascade network performance management, application performance management, application performance issues, end-user experience monitoring, it visibility, deep component monitoring, network infrastructure, big data analytics, it efficiency, wan optimization technologies
    
Riverbed
Published By: Avi Networks     Published Date: May 14, 2018
Avi Vantage is the only solution that delivers built-in application analytics in addition to enterprise-grade load balancing and application security. With millions of data points collected in real time, the platform delivers network-DVR like capabilities with the ability to record and display application analytics over specific time intervals (last 15 minutes, hour, day, week etc.) or for individual transactions. These application insights including total round trip time for each transaction, application health scores, errors, end user statistics, and security insights (DDoS attacks, SSL vulnerabilities, ciphers etc.) simplify troubleshooting of applications.
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Avi Networks
Published By: SAP     Published Date: Apr 07, 2011
Organizations of all sizes across nearly every industry sector are facing unprecedented macro-market forces that are driving them to seek new business intelligence (BI) tools to achieve their corporate objectives. Traditional BI systems generally require dedicated staff to generate meaningful analysis, but the analysis is still difficult to share. As a result, many departmental managers and end users have relied on simple spreadsheets, which require significant manual effort and provide limited insight.
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bi on demand, saas analytics, sap, businessobjects, business data
    
SAP
Published By: Cisco     Published Date: Sep 14, 2017
At the network edge, where your apps meet the road and where new IoT devices will drive fundamental business change, consistent connectivity and strong networks keep users for good, improve device performance and drive the insights needed to stay competitive.
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Cisco
Published By: Cisco     Published Date: Sep 21, 2017
At the network edge, where your apps meet the road and where new IoT devices will drive fundamental business change, consistent connectivity and strong networks keep users for good, improve device performance and drive the insights needed to stay competitive. Today’s security leaders are tasked with protecting an attack surface that has never been more diverse or more complex Download this eBook to find the elements of complexity we have to deal with today.
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security solutions, ransomware, security technologies, protection technologies, risk assessment, it security, server protection
    
Cisco
Published By: FORTRUST     Published Date: Jul 07, 2015
Now that the technology sector as a whole is becoming increasingly user friendly, transparent and hands on, it makes sense for colocation data centers to offer a higher level of insight and transparency into their clients’ individual environments.
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fortrust, colocation, dcim, data center infrastructure, data center operations
    
FORTRUST
Published By: Cisco     Published Date: Feb 23, 2016
Businesses in virtually every industry are using location data to better understand their customers and users. By knowing how people move through and interact with a venue, businesses can gain valuable insights to optimize their locations and engage customers at the point of decision. However, contextual customer information is only as valuable as its accuracy. And when it comes to capitalizing on location data, a meter is worth more than a kilometer.
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data, wireless, network manangement, customer engagement
    
Cisco
Published By: Equinix APAC     Published Date: May 22, 2019
According to IDC, almost half of IT spending will be cloud-based in 2018, reaching 60% of all IT infrastructure and 60-70% of all software, services and technology spending by 2020. Today’s top-performing organizations are benefiting from hybrid and multi cloud scenarios. Industry thought leaders share their perspectives and insights on how enterprises across the region are reshaping their cloud strategies to stay ahead. • Industry Trends - William Lee, Research Director at IDC • Industry Best Practices - Alex Wehle, Cloud Infrastructure Lead, Microsoft • End User Perspective - T C Chao, Senior Manager, Ricoh • Industry Insights - Tejaswini Tilak, Sr. Director, APAC, Equinix Watch the webinar broadcast and a copy of the latest IDC cloud research report in addition.
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Equinix APAC
Published By: Bazaarvoice     Published Date: Jul 12, 2011
We surveyed top CMOs to get the real story about how they use social media. See how CMOs use and measure social media.
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bazaarvoice, cmo, social media, social roi, social media planning, social marketing activity, customer voice, user-generated content, real-time consumer insights, input, feedback
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Jul 12, 2011
We surveyed CMOs with The CMO Club to learn how social media measures up in their organizations -- and their answers may surprise you.
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bazaarvoice, cmo, social media, social roi, social media planning, social marketing activity, customer voice, user-generated content, real-time consumer insights, input, feedback
    
Bazaarvoice
Published By: Procore     Published Date: May 28, 2019
Looking for Construction Project Management Software? Ensure you don’t make an expensive mistake. Downloading this eBook will help you build a framework for evaluating and choosing the construction management software solution to fit your business. What you’ll learn: ? How to identify and define your needs ? The functionality you should assess ? Specific features to look for ? How to evaluate a software vendor Procore is a construction management platform that improves efficiency and reduces risk by giving contractors complete control and visibility of their projects. Project Management, Quality & Safety, Construction Financials, and Field Productivity tools give office and site-based users access to the information and functionality they need, on any mobile device. As a platform, Procore’s ability to integrate with other leading applications streamlines process and insights across all aspects of a contractor’s projects and business.
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Procore
Published By: Procore     Published Date: May 28, 2019
The successful construction companies of tomorrow will be those that have implemented the technology and processes to become more efficient at delivering client value. But choosing the right construction technology and making a compelling case for investment can be difficult. Download the eBook to demonstrate how construction software can be a significant driver of ROI across your business. Procore is a construction management platform that improves efficiency and reduces risk by giving contractors complete control and visibility of their business. Project Management, Quality & Safety, Construction Financials, and Field Productivity tools give office and site-based users access to the information and functionality they need, on any mobile device. As a platform, Procore’s ability to integrate with other leading applications streamlines process and insights across all aspects of a contractor’s projects and business.
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Procore
Published By: ForgeRock     Published Date: Mar 10, 2015
In the modern age, customers are in control of when, where, and how they consume information. In this environment, customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before, and to gather as much data and insight from these interactions as possible. To achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity— not typical characteristics of employee-facing IAM, but all too typical of other systems of engagement. This species of solution is worthy of a unique name: identity relationship management (IRM).
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iam, irm, forrester, forgerock, platforms, relationship management
    
ForgeRock
Published By: Iovation     Published Date: Aug 02, 2019
The digitalization of business processes and the advent of mobile computing have given rise to the next generation of fraud. Cybercriminals have a variety of tools and techniques—as well as opportunities—to steal money and services. Furthermore, traditional fraud prevention tools often fail to stop this fraudulent activity. Companies need a new approach to fraud prevention—one that stops fraud early and preserves the user experience. Companies with an online presence must have the ability to: Detect and respond to fraudulent activity before incurring losses Leverage human insight and machine learning to identify advanced fraud Work with other fraud analysts to identify larger fraud trends and stop cybercriminals on a global scale Block more fraud while reducing fraud prevention costs This book explores how companies can leverage a next-generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
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Iovation
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