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Web Enabled Customer Support - Self-Service Business Processes

White Paper Published By: Clearvale by BroadVision
Clearvale by BroadVision
Published:  Aug 21, 2009
Type:  White Paper
Length:  11 pages

The benefits of moving manual processes to the web are well understood. But very few organizations have web-enabled product returns, bill disputes or other complex business processes. This paper discusses requirements for web-enabling complex processes.



Tags : 
self-service, self service, online processes, cost control, automation, broadvision