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The High Performing IT Support Organization

White Paper Published By: Subrago
Subrago
Published:  Apr 30, 2009
Type:  White Paper
Length:  8 pages

The key objective of this white paper is to highlight the key issues and discuss processes and controls required to build a high performing IT support organization.



Tags : 
it support, subrago, it costs, customer transaction, high performing it support, it dependency, tolerance level, production services