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Helpdesk Password Resync

White Paper Published By: PassGo
PassGo
Published:  Aug 21, 2009
Type:  White Paper
Length:  7 pages

Management of user ID accounts is expensive for business, frustrating for users, and open to abuse. A user account Helpdesk in a large organization typically deals with many thousands of Helpdesk calls each year, and the costs surrounding this are significant. Any operation that requires human intervention can become a bottleneck during especially busy periods.



Tags : 
crm, customer relationship management, customer service, helpdesk, help desk, support, cost control, productivity